ViewNx Problem
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#1. "RE: ViewNx Problem" | In response to Reply # 0
mlmusto Registered since 17th Apr 2007Fri 02-Nov-07 06:21 PMi can't even get view nx to install properly- hangs every time.
someone said they released an alpha product and i think that is right, this is unacceptable business practice from nikon.
xp pro sp2
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#3. "RE: ViewNx Problem" | In response to Reply # 2
Neige Registered since 04th Jul 2006Sun 04-Nov-07 01:23 AMYou are not alone. ViewNX, though it has some really fine features, especially for the price, is Version 1 software. That means it has bugs, lots of them. The one you are having, continual crashing, is fairly common. The crashes seem random. Sometimes it will go for a few days without a problem, then it will crash five times in an hour. Rebooting sometimes helps. After some apoplectic remarks I have learned to live with it. I can't quite bring myself to spend the $150 for Photo Mechanic yet, but I'm getting closer.
Stilson
Behind the Redwood Curtain
Visit my Nikonians gallery.-
#4. "RE: ViewNx Problem" | In response to Reply # 3
mathjak107 Registered since 31st Dec 2006Sun 04-Nov-07 06:45 AMi can't get quick adjust to work. highlighting a picture dosnt make the sliders active. i get gibberish on the top of the screen too when slide show first loads
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#5. "RE: ViewNx Problem" | In response to Reply # 3
yokolok63 Registered since 14th Mar 2006Sun 04-Nov-07 07:55 AM>You are not alone. ViewNX, though it has some really fine
>features, especially for the price, is Version 1 software.
>That means it has bugs, lots of them. The one you are
>having, continual crashing, is fairly common. The crashes
>seem random. Sometimes it will go for a few days without a
>problem, then it will crash five times in an hour.
>Rebooting sometimes helps. After some apoplectic remarks I
>have learned to live with it. I can't quite bring myself to
>spend the $150 for Photo Mechanic yet, but I'm getting
>closer.
Sorry, Neige...am a bit confused here...isn't the viewnx free for nikon users? This is different from the capture nx right?
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#6. "RE: ViewNx Problem" | In response to Reply # 1
There is already an update to make it compatible with D3/300, but as it is only an update version you need to have view nx installed in order to update. And I don't know if they were able to remove some bugs...
Jan L.
Brugge - Belgium
Visit my Nikonians gallery
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#9. "RE: ViewNx Problem" | In response to Reply # 6
yokolok63 Registered since 14th Mar 2006Mon 05-Nov-07 02:38 PM>Same problem for me: I can't get View NX to install, it
>hangs during the installation (xp pro sp2).
>There is already an update to make it compatible with
>D3/300, but as it is only an update version you need to have
>view nx installed in order to update. And I don't know if
>they were able to remove some bugs...
I didn't encounter any problems downloading...i "saved" it first then ran it...
#8. "RE: ViewNx Problem" | In response to Reply # 0
nikon transfer works nicely
Still using Picture Project to put images in "albums"
Interacts very nicely with CaptureNX.
No problems!
Using DELL M70 with XP operating system....
Thinking of MAC for next purchase....
Aubrey
Now D500
Visit my Nikonians gallery.
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#10. "RE: ViewNx Problem" | In response to Reply # 8
Do you have any Virus Protection programmes ?
What do you men by you have to move the folders to get the pictures ? Clicking on the file tree show the folders and you just open them.
During updating ViewNX I believe you should switch these virus programmes off.
Anyway, I have XP SP2 and have no problems whatsoever with ViewNX.
I had a problem with CcApp from Symantec interferring with Capture NX, it crashed all the time, but Symantec Helpdesk solved that for me, something had to be "un-hooked" in the Norton menu, and its been running smooth ever since.
Kind regards
Nielsen
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#11. "RE: ViewNx Problem" | In response to Reply # 10
yokolok63 Registered since 14th Mar 2006Tue 06-Nov-07 12:49 AM>What do you men by you have to move the folders to get the
>pictures ? Clicking on the file tree show the folders and
>you just open them.
>During updating ViewNX I believe you should switch these
>virus programmes off.
>Anyway, I have XP SP2 and have no problems whatsoever with
>ViewNX.
>
>>Kind regards
>Nielsen
hi nielsen,
I tried to run the viewnx program again, and this time it worked! so far...
funny thing - i have a folder in my D drive (instead of the main c dirve) which contains all my pictures...i named the subfolder "my pictures". under this folder are subfolders, and i use the year when the pictures were taken, and under each year, the dates when the pictures were taken and a name identifying the event...eg:
D:
+my docs
+my pictures
+2006
+2007
-070409-summer vacation
-071031-halloween
etc....
i click on the file tree, on the folder d:, to open the folder to see the contents of d, then my pictures which opens the sub folders...if i double click say, 2007, the program crashes. But if i click once on the plus sign to open the subfolder and go directly to the specific folder (say 071031-halloween) it works just fine...
maybe it can't process the number of subfolders?
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#12. "RE: ViewNx Problem" | In response to Reply # 11
GLIT Registered since 09th Dec 2006Tue 06-Nov-07 09:43 AMI have problems with Nikon Transfer crashing with large files (350 pictures) from a Sandisk Ultra II 4 GB card using either the card reader that came with the card or the camera. When I start to download it crashes immediately. By the way, has anyone compared Picture Project and Nikon View NX directly? I am not satisfied with either for just editing large numbers of slides rather than doing any post processing. Perhaps there is another software package that I could buy that would be a more satisfactoy solution.
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#14. "RE: ViewNx Problem" | In response to Reply # 11
As far as I know, the D rive is for recovery only, but you must have a different setup.
What happens if you copy that folder and put in in C rive ?
Kind regards
Nielsen
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#17. "RE: ViewNx Problem" | In response to Reply # 14
yokolok63 Registered since 14th Mar 2006Fri 16-Nov-07 08:38 AM>As far as I know, the D rive is for recovery only, but you
>must have a different setup.
>What happens if you copy that folder and put in in C rive ?
>Kind regards
>Nielsen
Same thing happens...i initially tranfer files in the c drive (say shots made during the quarter)...then i make a back up copy in the D drive where i have the complete pics filed in a folder (based on date) I have an external drive also which serves as my main back up.
same thing happens with all 3 drives...i expand the tree, go into the specific folder, no problem. but when click on the general/main folder (in the tree) which contains all the individual folders, it crashes...
by the way, these are old files that I've used NikonView (latest) 6+ on and have not encountered a problem like that...
could it be it can't read big folders? say maybe a folder with 1000 or 2000 shots?
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#24. "RE: ViewNx Problem" | In response to Reply # 11
RockPhotos Registered since 27th Jan 2008Thu 25-Sep-08 08:10 PMYour description of specific folders seeming to crash View NX I have also experienced. I have in the past been able to locate specific files that caused crashes in both Nikon View and View NX, but trhe problem of crashes has got worse over the last 2 or 3 years and now is quite obstructive.
Not to mention that this problem is now very serious for me. I am trying to turn my photography into a profession and am amazed that this is not being resolved after all this time (it is now September 2008!). It has certainly cost me enormous chunks of time, and time is not free even if NX is....
I am experiencing the problem in both Windows XP Professional and Vista Ultimate, in folders containing photos taken with both the D100 and the D2Xs.
Philip
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#13. "RE: ViewNx Problem" | In response to Reply # 10
How did you present your problem to Symantec? I've been having problems with Capture NX crashing since I updated and would like to try your solution. ViewNX 1.2 has some crashes to. The previous Capture and View NX versions rarely crashed.
Thanks,
Willi
Visit my Nikonians gallery.
#16. "RE: ViewNx Problem" | In response to Reply # 0
P.S. I never did mess with trying to get it to work on my office machine as I really never look at photos there. It does work well on my laptop, though.
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#18. "RE: ViewNx Problem" | In response to Reply # 16
GLIT Registered since 09th Dec 2006Fri 16-Nov-07 10:11 AMI have the same problem as the original poster -- when I try to download large files (350 photos), Nikon Transfer crashes. I have had multiple contacts with Nikon about this and they have not been able to solve the problem. They allude to problems with memory but I have 2 GB ram and doubt that this is the problem. I also have the HP software on my computer. Does anyone know where the reference was to the HP software causing the problem?
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#19. "RE: ViewNx Problem" | In response to Reply # 18
yokolok63 Registered since 14th Mar 2006Fri 16-Nov-07 11:22 AMhttp://forums.dpreview.com/forums/read.asp?forum=1039&message=24954011&q=viewnx+hp&qf=m
this is what i found but it's more of an installation problem than anything else...
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#20. "RE: ViewNx Problem" | In response to Reply # 19
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#21. "RE: ViewNx Problem" | In response to Reply # 20
yokolok63 Registered since 14th Mar 2006Sat 17-Nov-07 01:13 AM>Thank goodness their cameras work better than their
>software!!
LOL!!!thank goodness for that!!!
Or maybe they'll say the software is perfect but HP's is not...
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#22. "RE: ViewNx Problem" | In response to Reply # 0
I had absolutely no loading and running problems. However I prefer the user interface of NV so I am back using that together with NC4...
Regards,
Clive Liddell
Pietermaritzburg
South Africa
Visit my Nikonians gallery.
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#34. "RE: ViewNx Problem" | In response to Reply # 22
>I am a happy user of NikonView 6... but I thought I would
>try Nikon ViewNX.
>
>I had absolutely no loading and running problems. However I
>prefer the user interface of NV so I am back using that
>together with NC4...
>
Congratulations! what Operating system are you using?-
#35. "RE: ViewNx Problem" | In response to Reply # 34
cliddell Registered since 10th Oct 2006Fri 26-Jun-09 02:12 AMHi,
XP Pro 2G memory and I think SP3.
Unfortunately, after a disk crash I have "lost" Nikon View :<
Anyway, I am finding ViewNX works for me with no problems except that it can be quite a memory "hog" especially on directories with large numbers of files. If it happens to slow down I simply delete the cache (same with CaptureNX). I have been deleting cache from the "edit" menus.
Regards,
Clive Liddell
Pietermaritzburg
South Africa
Visit my Nikonians gallery.
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#23. "RE: ViewNx Problem" | In response to Reply # 0
I, too, have problems with ViewNX when it tries to open a directory with more than 1,000 images in it. The program just freezes. I had to use another file management program to break up the directory, then it worked okay, but slow.
At least as disturbing for me is the really bad memory management. I run WinXP SP2 with 2GB RAM. It is not uncommon for me to run out of that 2GB with just ViewNX and CaptureNX open. ViewNX can easily get upwards of 800MB RAM usage, as can CaptureNX. With a large number of photos in a directory that ViewNX has open, if I go to edit one with CaptureNX I find I am in my swap file with 2.4-2.8 GB of total memory being used. As you can imagine, everything goes molasses. It sometimes takes 2-3 minutes after I click on 'Exit' for ViewNX to actually close so I can edit in CaptureNX. And it's not like my computer is really old: it's running an AMD x2 64 3800 dual core.
So what I do is look at an image in ViewNX, open it in CaptureNX, then close ViewNX in order to have enough RAM to edit. Then when I want to open another image I have to restart ViewNX (I find the browser function in CaptureNX just about uselss). This is nuts. The bad memory management makes for bad workflow.
So my hope is that for both ViewNX 1.1 and CaptureNX 1.4 (I think it's too late for 1.3) they will do something about the memory usage.
Neige
Stilson
Behind the Redwood Curtain
Visit my Nikonians gallery.
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#25. "RE: ViewNx Problem" | In response to Reply # 23
RockPhotos Registered since 27th Jan 2008Fri 26-Sep-08 07:54 AM>I haven't been back to this thread for a while. My crashing
>experience with ViewNX continues: it might go for a couple of
>hours without crashing and sometimes it crashes the moment
>it's opened.
>
>I, too, have problems with ViewNX when it tries to open a
>directory with more than 1,000 images in it. The program just
>freezes. I had to use another file management program to
>break up the directory, then it worked okay, but slow.
>
>At least as disturbing for me is the really bad memory
>management. I run WinXP SP2 with 2GB RAM. It is not uncommon
>for me to run out of that 2GB with just ViewNX and CaptureNX
>open. ViewNX can easily get upwards of 800MB RAM usage, as
>can CaptureNX. With a large number of photos in a directory
>that ViewNX has open, if I go to edit one with CaptureNX I
>find I am in my swap file with 2.4-2.8 GB of total memory
>being used. As you can imagine, everything goes molasses. It
>sometimes takes 2-3 minutes after I click on 'Exit' for ViewNX
>to actually close so I can edit in CaptureNX. And it's not
>like my computer is really old: it's running an AMD x2 64 3800
>dual core.
>
>So what I do is look at an image in ViewNX, open it in
>CaptureNX, then close ViewNX in order to have enough RAM to
>edit. Then when I want to open another image I have to
>restart ViewNX (I find the browser function in CaptureNX just
>about uselss). This is nuts. The bad memory management makes
>for bad workflow.
>
>So my hope is that for both ViewNX 1.1 and CaptureNX 1.4 (I
>think it's too late for 1.3) they will do something about the
>memory usage.
>
>Neige
>
I have only just joined this thread although I have been having this problem with all versions of View NX with serious frequency for about 1 year. Before that, with Nikon View, it was rather rare for it to happen, so I am listing a few facts that I have noticed that it seems may be connected with the crashing NX.
A year ago when I purchased a new computer, I simultaneously moved from Windows 2000 Pro on old computer to both XP Pro and Vista Ultimate on my new computer (dual booting so I could choose one or the other depending on whether I was experiencing problems with the newer OS).
One difference between the earlier and the later is that Microsoft, as always attempting to be "everything to all men", had introduced into Windows Explorer in the newer windows XP and Vista the feature by which windows explorer looks into all files and pulls out internal information such as 'date taken', 'tags', 'focal length', 'genre', 'artist', 'camera model' and so on (this list started with reference to Vista Ultimate: you name it, and they have put it there). The other difference between earlier and later is that now, when I look into folders with Windows Explorer that contain photographs, Windows Explorer itself crashes. The foregoing alone leads me to strongly suspect that Microsoft is involved in this problem. More likely the problem lies between Nikon and Microsoft.
If I am not mistaken, programs such as Nikon View and View NX necessarily, because of the way the operating system is constructed, have to rely on Microsoft Windows Explorer in order to navigate through our folders and hard drives.
Now, I have occasionally suspected individual photographic files of precipitating the problem of crashing NX, and on more than one occasion I believe that by changing a photographic file I eliminated particular instances of the problem. On one occasion I suspected it was a file edited in Nikon Capture 4 and also Capture NX, and which still contained states saved into the (NEF) file by both versions of Capture. I am strongly suspicious that the root cause may like with the software's ability (Microsoft's or Nikon's), or inability, to handle the ratings attribute, or the IPTC or EXIF information embedded within the photographic file.
What I am almost dead certain of is this problem lies between Microsoft and Nikon, within the mechanics of the software and operating system. Definitely the problem does not lie with us, the users. All we do is continue to contribute to Microsoft's billions and Nikon's success (to our cost).
Philip-
#26. "RE: ViewNx Problem" | In response to Reply # 25
gerphil Basic MemberSat 27-Sep-08 07:49 AMI had issues with ViewNX in the past, although different to those you report (no crashes). I agree with Philip that due to the behavior of ViewNX to monitor the status of images in the folder it has opened, it is very likely to interfere with other programs that actually to the same (notably the operating system/explorer, search/indexing services and anti-virus/spyware programs.
You might try the following:
- Switch off all indexing by Windows on the disks you have your images on;
- Consider another anti-virus/spyware product. Some are very active in monitoring opening and changing files, regardless if you made ViewNX to an exception for this behavior. Also products that consume a large share of memory and CPU should be avoided - they overall slow down your computer.
- Occasionally delete your cache. For example when you start on a new (big) folder with new images. Not from within ViewNX (and CaptureNX), but just going to the folder where you save your cache and delete the content there. I noticed that after a while ViewNX and CaptureNX don't manage (and clean up) their cache files properly and the applications slow down in opening files and showing files properly.
Since I switched to ESET NOD32 for anti-virus and regularly empty my caches I don't have any issues with ViewNX anymore. If you have other search/indexing services running (e.g., Microsoft Desktop Search), try to switch them off (e.g., prevent they start up using msconfig) as well.
It might not work for you, but give it a try. Success!
Gerphil
P.S.: FYI; I have an AMD Athlon 3Ghz system running Windows XP Home Edition SP3. Today not the most fancy system but it works.-
#27. "RE: ViewNx Problem" | In response to Reply # 26
RockPhotos Registered since 27th Jan 2008Mon 10-Nov-08 04:05 PM>I had issues with ViewNX in the past, although different to
>those you report (no crashes). I agree with Philip that due to
>the behavior of ViewNX to monitor the status of images in the
>folder it has opened, it is very likely to interfere with
>other programs that actually to the same (notably the
>operating system/explorer, search/indexing services and
>anti-virus/spyware programs.
>
>You might try the following:
>
>- Switch off all indexing by Windows on the disks you have
>your images on;
>- Consider another anti-virus/spyware product. Some are very
>active in monitoring opening and changing files, regardless if
>you made ViewNX to an exception for this behavior. Also
>products that consume a large share of memory and CPU should
>be avoided - they overall slow down your computer.
>- Occasionally delete your cache. For example when you start
>on a new (big) folder with new images. Not from within ViewNX
> and CaptureNX), but just going to the folder where you save
>your cache and delete the content there. I noticed that after
>a while ViewNX and CaptureNX don't manage (and clean up) their
>cache files properly and the applications slow down in opening
>files and showing files properly.
>
>Since I switched to ESET NOD32 for anti-virus and regularly
>empty my caches I don't have any issues with ViewNX anymore.
>If you have other search/indexing services running (e.g.,
>Microsoft Desktop Search), try to switch them off (e.g.,
>prevent they start up using msconfig) as well.
>
>It might not work for you, but give it a try. Success!
>
>Gerphil
>
>P.S.: FYI; I have an AMD Athlon 3Ghz system running Windows XP
>Home Edition SP3. Today not the most fancy system but it
>works.
I should have responded earlier to thank you and let you know that one of your suggestions has worked 100%.
It was the simplest suggestion, of deleting the cache and keeping the cache cleared. This is good news, but I still feel that simple problems, or any serious debilitating problems like the one I was experiencing, should simply not occur.
All contributes to my increasing love/hate relationship with computers in general.
Thanks again,
Philip
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#33. "RE: ViewNx Problem" | In response to Reply # 25
>>I haven't been back to this thread for a while. My
>crashing
>>experience with ViewNX continues: it might go for a couple
>of
>>hours without crashing and sometimes it crashes the
>moment
>>it's opened.
>>
>>I, too, have problems with ViewNX when it tries to open a
>>directory with more than 1,000 images in it. The program
>just
>>freezes. I had to use another file management program to
>>break up the directory, then it worked okay, but slow.
>>
>>At least as disturbing for me is the really bad memory
>>management. I run WinXP SP2 with 2GB RAM. It is not
>uncommon
>>for me to run out of that 2GB with just ViewNX and
>CaptureNX
>>open. ViewNX can easily get upwards of 800MB RAM usage,
>as
>>can CaptureNX. With a large number of photos in a
>directory
>>that ViewNX has open, if I go to edit one with CaptureNX
>I
>>find I am in my swap file with 2.4-2.8 GB of total memory
>>being used. As you can imagine, everything goes molasses.
> It
>>sometimes takes 2-3 minutes after I click on 'Exit' for
>ViewNX
>>to actually close so I can edit in CaptureNX. And it's
>not
>>like my computer is really old: it's running an AMD x2 64
>3800
>>dual core.
>>
>>So what I do is look at an image in ViewNX, open it in
>>CaptureNX, then close ViewNX in order to have enough RAM
>to
>>edit. Then when I want to open another image I have to
>>restart ViewNX (I find the browser function in CaptureNX
>just
>>about uselss). This is nuts. The bad memory management
>makes
>>for bad workflow.
>>
>>So my hope is that for both ViewNX 1.1 and CaptureNX 1.4
> I
>>think it's too late for 1.3) they will do something about
>the
>>memory usage.
>>
>>Neige
>>
>
>I have only just joined this thread although I have been
>having this problem with all versions of View NX with serious
>frequency for about 1 year. Before that, with Nikon View, it
>was rather rare for it to happen, so I am listing a few facts
>that I have noticed that it seems may be connected with the
>crashing NX.
>
>A year ago when I purchased a new computer, I simultaneously
>moved from Windows 2000 Pro on old computer to both XP Pro and
>Vista Ultimate on my new computer (dual booting so I could
>choose one or the other depending on whether I was
>experiencing problems with the newer OS).
>
>One difference between the earlier and the later is that
>Microsoft, as always attempting to be "everything to all
>men", had introduced into Windows Explorer in the newer
>windows XP and Vista the feature by which windows explorer
>looks into all files and pulls out internal information such
>as 'date taken', 'tags', 'focal length', 'genre', 'artist',
>'camera model' and so on (this list started with reference to
>Vista Ultimate: you name it, and they have put it there). The
>other difference between earlier and later is that now, when I
>look into folders with Windows Explorer that contain
>photographs, Windows Explorer itself crashes. The foregoing
>alone leads me to strongly suspect that Microsoft is involved
>in this problem. More likely the problem lies between Nikon
>and Microsoft.
>
>If I am not mistaken, programs such as Nikon View and View NX
>necessarily, because of the way the operating system is
>constructed, have to rely on Microsoft Windows Explorer in
>order to navigate through our folders and hard drives.
>
>Now, I have occasionally suspected individual photographic
>files of precipitating the problem of crashing NX, and on more
>than one occasion I believe that by changing a photographic
>file I eliminated particular instances of the problem. On one
>occasion I suspected it was a file edited in Nikon Capture 4
>and also Capture NX, and which still contained states saved
>into the (NEF) file by both versions of Capture. I am
>strongly suspicious that the root cause may like with the
>software's ability (Microsoft's or Nikon's), or inability, to
>handle the ratings attribute, or the IPTC or EXIF information
>embedded within the photographic file.
>
>What I am almost dead certain of is this problem lies between
>Microsoft and Nikon, within the mechanics of the software and
>operating system. Definitely the problem does not lie with
>us, the users. All we do is continue to contribute to
>Microsoft's billions and Nikon's success (to our cost).
>
>Philip
Interesting. I have NX 1.3.0 and Vista HP 32 bit. Just installed SP1 after a crash. Could that be it? Or... there's one more thing I did. I checked a box to preserve information from the camera when uploading. If MS is being helpful by bringing too much info, perhaps that box should be unchecked to see if that's the problem.
Interestingly my problem ("unexpected problem...must restart") only occurs when I try to delete files from the full scree, not from the image viewer.
Cheers
#28. "RE: ViewNx Problem" | In response to Reply # 0
It happened again this afternoon. I removed the jpegs from the folder (3 files out of 164), re-opened viewNX, and it was fine, I could scroll back and forth through the folder to my heart's content. Put the jpegs back in, reopened ViewNX, and it crashed.
Does this match anyone else's experience?
#29. "RE: ViewNx Problem" | In response to Reply # 0
Try defragmenting your drive first. Then get a utility from the manufacturer of your hard disk and do a surface scan of the hard drive, (you may want to go on a short vacation while it does this). Sometimes corrupt disk segments will cause app or o/s crashes when read. This happens often as drives get a few years old. If the corrupt file happens to be a data file, the app will crash when you read it, if its an O/S file windoze will crash or blue screen when you access that fule.
Could also be a corrupt driver file. I've also seen RAM parity errors cause this when you fill the whole RAM cache with large files and hit a bad memory location.
I find View NX to run smoothly and fast on several of my PCs BTW.
Bryan
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#30. "RE: ViewNx Problem" | In response to Reply # 29
Bryan, that might apply to others. As I said in my post, I'm on a Mac, and I believe you're referring to PCs.-
#31. "RE: ViewNx Problem" | In response to Reply # 30
>Bryan, that might apply to others. As I said in my post, I'm
>on a Mac, and I believe you're referring to PCs.
Well the OP (#0) said he was on a PC w XP. that is who I responded to.
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G
However, when i started moving around my folders to get to the pictures, it hangs and an error message pops up (windows) stating the program encountered a problem and needs to shut down etc etc...
I just can't seem to get it to work...
What could be the problem?
I have tried to redownload, uninstall, reinstall, etc etc...but same message everytime...
can anyone help?
windows xp sp2
thanks!