A little surprising that they did not require a signature for such an expensive package. However UPS does charge a couple bucks extra if the shipper requests a signature on delivery. Nikon must figure they save enough w/o signatures to make up for an occasional lost package. I wonder if Nikon insured it;the base package is only insured for $100.
I sent my D800 off to APS for cleaning and focus alignment check yesterday by FedEx standard overnight insured for $3,000 and the FedEx bill was $94.10! I was shocked--the cleaning and alignment is only $115!!!
I probably should have used UPS ground but I have more confidence in FedEx.
I buy and sell a lot of film camera gear on Ebay. I have both UPS and USPS shipping accounts, but now ship exclusively USPS Priority Mail. A camera body to almost anywhere in the lower 48 is under $10 with second day delivery (ship Monday, delivered Wednesday, Saturday deliveries included at no extra cost). Cheaper & just as fast as UPS ground, and if I put in a pickup request prior to midnight, my mailman pulls up my driveway the next morning to pick up my package at no extra charge. I've shipped over 400 packages in the last 5 years, never had one lost, and only a couple delivered one day late due to weather conditions.
Except that USPS tracking is totally useless(it dosent update never tells you when to expect a package and shows delivey sever days later , mailmen here never deliver to the right address. They have lost lots of regular mail. Sorry I don't trust them.
Id rather pay UPS extra and know when Im getting it.
A couple of years ago I had a camera return from repair and it was left by UPS at an unusual spot near my garage door. I didn't notice it at all. Fortunately, I happened to check the tracking that evening and saw that it had been delivered, at which point I frantically ran outside and looked around until I found it. Whew!
Since then, I've signed up for UPS My Choice, a free service that sends me an email the day before to let me know when a package is scheduled for delivery the next day to my address and another email after it has been delivered. This has alerted me a couple of times to late-evening deliveries that otherwise would not have been discovered for a day or so. There are a few cases, such as SurePost deliveries, that aren't alerted, but the vast majority are.
I was shocked, too, when I sent my D4 in for repair, and they sent it back without requiring a signature. It was left on top of our wall, totally visible from the street. A $6,000 camera. I'm sure that if it had been stolen, Nikon would not have replaced it. It's pretty incredible, if you ask me.
Hello, I too have signed up for "UPS My Choice". It is free to do so. Once you are signed up you will get a notification the day before the package is to be delivered. I also get a text message telling me the package was delivered. With UPS My Choice you can also specify if the driver will require a signature or not. This can be set up in a way to require a signature for all packages or just one time. This is also free. I have used it often. Take care, Bill
It's not what you look at that matters, it's what you see" Henry David Thoreau (1817-62)
>The shipper is responsible for its value and UPS would have >to prove that some in the household signed for it. > >You could claim total retail value if it were lost. > >When you shipped it to Nikon on there return label all you >have to prove is that you gave it to UPS ask for a receipt. >Then it became the responsibility of Nikon and UPS > >
I'm pretty sure that none of that is true, or nobody would ever insure a package and/or require a signature. It may depend on the shipper's (Nikon) particular contract with the carrier (UPS), but I would guess that the standard contract relieves UPS of all liability if the package is delivered to the address and no signature was required by the shipper, and then it is stolen before the customer opens the door to retrieve it.
ETA: in fact, as suggested in another note upthread, I think UPS even limits its liability if the package is lost or stolen while in its care, if it's not insured.
Then, as between Nikon and the customer, Nikon would say "too bad, we shipped it and it got to your address."
I don't see why it would be any different from the sale of goods, where the Uniform Commercial Code provides (in states that have adopted it, which is probably most or all of them) that the risk of loss passes to the buyer as soon as the carrier delivers the goods to the destination (UCC section 2-509). The carrier's own paperwork is sufficient proof of delivery.
The "shipper" is Nikon, not UPS. UPS is the "carrier."