I had a full explanation of why this Dust & Oil issue has occurred ,I don't want to spruke it all over the forum but , if someone can tell me if I may say it legally let me know, I will give you all the run down . The info came from repaire agents. Paul Brisbane Australia
Me too. Did this information came to you under any explicit non-disclosure constraints?
http://egozarolho.blogspot.com 1. Good content, good aesthetics and good tecnique. On that order. 2. Light is more important than glass and pixels. 3. In the digital photography process, software is as important as gear.
Wed 21-Nov-12 07:48 AM | edited Wed 21-Nov-12 07:50 AM by misunda
No, but tomorrow ,I will try and get to the bottom of it, I will demand a full work report from the Authorized Nikon Dealers, and you know what ,I won't leave without one . I want the exact nature of the work carried out,it is a 2 hour fix. Or to be more exact they want the camera for at least 2 hours. I will keep all informed. Regards a very pissed of Aussie Nikon user.
>I really don't understand all the "secret squirrel" stuff
In many cases, official emails sent by Nikon importers or service agents include a statement to the effect that "the contents of this email may not be copied, reproduced or posted on websites in whole or in part".
Although it might seem "over the top", Nikonians and its members are obliged to respect such directives.
>>I really don't understand all the "secret >squirrel" stuff > >In many cases, official emails sent by Nikon importers or >service agents include a statement to the effect that >"the contents of this email may not be copied, reproduced >or posted on websites in whole or in part". > >Although it might seem "over the top", Nikonians and >its members are obliged to respect such directives. Indeed, many companies append automatic disclaimers to the bottom of their outbound email - irritating that phone call can be repeated, but the contents of an email cannot.
If you were a dealer, and repeated information intended to you alone as part of your professional relationship with the sender, at the very least you could lose your authorization to sell Nikon and depending on the original contract, could be sued for breach of contract. The point is, however, that a counter person or salesperson is no more likely to know any more factual information than the other speculation on the forums, which is essentially zero. So far no evidence has been presented that suggests the "problem" is a defect at all or that it is anything more than a bit of dust. There is a lot of assumptions but no reasonable, logical tests have been done, few have even tried cleaning if they have dust. So until someone comes up with some evidence it is a non-issue and Nikon certainly has little interest in replying to every rumor on forums.
Why are people so afraid of doing routine maintenance on their cameras?
I actually just did this test. My D600 had a bunch of dust/oil spots on it. I cleaned it completely with a wet-sensor clean ( the rocket blower did not work ). It was spot-free. I just took 1000 pictures and checked and spots are back and all over the left-hand side. This is very troubling.
Beyond the pixel peeping, can you see it in everyday shots? Have you seen my photos above, admittedly taken on a long exposure. I can see nothing in my real-world images so far, but the extent of the muck on my sensor after only two weeks is cause for concern.
>Heres' a link to a time lapse movie test done on a brand new >D600 with a 50MM 1.8 lens attached. The test was done taking a >total of 1000 images and posted on Nikon Rumors. > >Here's the link: http://nikonrumors.com/
Reading the comments some had noticed that the excess oil/dust lasted for about 3000 actuations. Not acceptable, but not the end of the world either. I'm going to wait until it's resolved, but if you are comfortable with wet cleaning it's two cleanings away from normal (if true).
While I'd love to know what the repair person said, I would probably take it with a grain of salt until and unless there is any official statement from Nikon (not holding breath).
I would encourage anyone with this issue to learn how to do a wet cleaning themselves using Sensor Swabs and Eclipse fluid. It's not hard to do, but does take a little practice until you can do it efficiently. Until then, you may use up two or more swabs per cleaning, which is still less expensive than shipping and paying for cleaning. And, much more convenient.
One caveat, it's called a "wet" cleaning, but don't oversaturate the cleaning swabs, or you're more likely to leave solvent streaks. Maybe two or three drops of fluid on the cleaning edge, and give a few seconds for the fluid to spread evenly. Liken it to cleaning a window--a wet cloth will leave streaks, a damp cloth will not. I don't use a sensor loupe to determine cleaning efficiency, I just take a follow-up test shot and repeat cleaning if necessary.
Another thought. Some users have used unusual tone curves to make the dust more visible. While that's useful to monitor the condition, I, myself, wouldn't repeat a wet cleaning until spots showed up at more realistic settings and resolutions.
Wed 21-Nov-12 09:16 PM | edited Wed 21-Nov-12 09:19 PM by William Symonds
Absolutely... sensors get dusty but over time. This type of performance is unacceptable...
Here are some real life shots taken just now at more normal exposures - knowing where the spots are I've aligned that with some blue sky. Unless the Southern Cross has changed colour and lost a star, I have ugly marks at f/16 that are still visible at f/11, and almost disappear by f/8.
it's going back to the store....
Paul - thank you for raising this - once you know what is going on please do tell us so that we can ask for whatever it is your camera gets over its two hour treatment. Unless you sign your life away I am confident that there's no practical way Nikon can ask you to keep this secret.
Ok here goes Camera repaired. Seems all spots gone ,quadruple checked it at repair centre. Report says " Clean sub mirror AF Sensor cover and contacts .Sensor cleaned Best possible images taken & inspectedOK: no responsibility for future particles accepted." This was taken directly from repair Report.
What did it mean? Well do you think I could talk to repair technician ? No There is a major issue with mirror box & AF sensor Cover as far as the poor girl at the counter told me, I said this is not your fault next time Nikon gets the Rocket. I explained to the repair centre that this situation is totally unacceptable. Nikon should be ashamed of this, and really I couldn't care what they think legally,pathetic service from a company that needs a kick in the Butt. Hope the moderator allows this post, as it is a concern to all people who have stood by nikon as I for one have over 30 years. Voice your concerns, I haven't finished with Nikon over this yet,next step is Australian Consumer Affairs.
Hi Jim, not at this stage ,I have to be fair and let the cleaning process done by the "Authorized Nikon Repair Agents" run it's course. They say that what they have done has fixed the problem of spots flaking away from the parts I mentioned in previous post. My advice is to keep every shred of information between you and repairers, all phone calls and dates . My major concern is that the report says" No further responsibility taken for further particles" , well if you can prove that the part is breaking down again then time to get up Nikon. I took out an extended Warranty, my D600 is covered for manufacturing defects until 2016, money well spend I think. Especially in this case. I agree with other posters that there may be a recall by Nikon. Want to know something? I arrived at store to put camera in for fix, behind me were two other guys with D600''s,same problem,and Nikon won't admit publicly there is an issue what a joke. Cheers Paul
Yes I agree, but this is 2012, you ,like me and many others cannot understand, that why a camera company ,who hasn't just made a couple of cameras can't get it right. I don't care about ,but things happen , sure they do, but if we can get this to happen to a brand new camera with less than 100 shots ,it means that Nikons Quality Control is lacking. More acceptance to a problem must be adhered to, anyway enough about this at the moment. Nikon are about to get a call in 5 minutes, I will expect answers not excuses. Cheers
Thu 22-Nov-12 08:45 PM | edited Thu 22-Nov-12 09:54 PM by William Symonds
>Somebody has to go first and there's something to be said for >having the newest toy and putting it through its paces while >other folk are deliberating
It is still a brilliant camera and I have not noticed anything on regular day to day images. I haven't tried correcting it but I doubt it would be too tricky.
In all fairness I shoot point out that I am a serial lens changer without a zoom lens below 70mm. Java has plenty of dust too...
I have made some headway in reducing the dust by using the cleaning feature and giving it a good hard blow with a blower brush. The "Southern Cross" has now disappeared. And of course I hardly ever shoot at f/16, or shoot white walls.
This is an informative blog from a sensible source that may highlight a possible cause. Some of the comments below are quite sensible too.
>>This is ridiculous. Exactly why I do not buy a new >camera >>when it first comes out. Best to wait and let the bugs be >>worked out. > >Somebody has to go first and there's something to be said for >having the newest toy and putting it through its paces while >other folk are deliberating
I'm sure the first person to test the first parachute thought the same!
Paul, I agree, better for now to see what kind of recurrences you have, same thing I am doing, monitoring while I shoot. I like you took out and extended warranty, so covered like you. Glad I did also.
My dealer says, that the first shipments may have the dust issue, but that Nikon supposedly has corrected the problem. If true, I can see why Nikon would not make any public recall, nor any admissions either. Rather they will wait for customers to send in units and repair them at no charge, still with no statements.
In my case with my D7000, I did not really notice that I was having dust issue until my warranty almost had run out. I sent it in then, and Nikon replaced the mirror box assembly at no charge. So there may be many new D600 owners that may not notice the dust issue either.
>My dealer says, that the first shipments may have the dust >issue, but that Nikon supposedly has corrected the problem.
And do you believe your dealer? Reading in various forums, I don't see any evidence that more recent shipments have less issues (if there is an issue at all - IMO it is still not clear what the nature and extent of the issue really is).
This may just be something he made up, for obvious reasons.
I have had the D600 for about two weeks, and have short a couple hundred test shots. While I've seen a few spots of dust when at f22 on blue sky, I really have not seen an unusual amount of dust. I blew it off and it stayed gone. It was not visible at any f stop I'm likely to use a lot, and it was only a few that I had to look hard to find.
I kind of expect a few particles of dust every now and then. Definitely no oil in this case.
Sometimes folks get very excited about a problem that ends up being limited to a small number of bodies. I can't say that is what is going on in this case...maybe I bought late enough to have a "fixed" model, but what I'm seeing at this point is really no reason for concern.
I have had 2 d600's both went back to the vendor they agree with me I paid for a new camera that works, not one with a problem. Right now I am waiting for a new shipmet and they will be sending me my third one. I posted a picture ( over cooked a bit) its in my gallery both of the cameras looked like this after going out and shooting 800 or so photos, with out changing a lens. I use the 24 to 70 on my D 7000 with no problems.
My vendor said more then 1/2 of thier first shipment came back with dust problems so I think it's more then just a few bodies. I also think it has to be coming from the shutter it's self. And my guess is in a year or so there will be reports of pre mature shutter Valkyries in the D 600. Just myn2 cents.
Besides he spots I loved the camera for the short time I have had to shot with it. It takes photos with great detail with good dynamic range allowing for some nice post processing.
I am on my third D600. I returned the first two for back focusing issues, not dust on the sensor. This one focuses perfectly with no fine tuning. It had one dust spot on it out of the box, and now after just 200 actuations it has about half a dozen, mostly but not all in the upper left. I do not want to return it, but if I wet clean it and it continues to show increased dust spots without changing lenses, I may do so. But then what? I have yet to see anything definitive about recent serial numbers from the factory being OK.
I have never had a Nikon camera on which using the "clean image sensor" button did a thing even when doing it multiple times in a row. Does that ever work for anybody?
Mine also has a lot of spots even after cleaning. I kept silent and avoided complaining until yesterday when I commented at someone's post on another forum and the fanboys jumped at me and started calling names such as troll, ignorant, unintelligent, etc... I haven't witnessed such behavior at Nikonians and this just shows the level of respect and education Nikonians have.
The camera itself is amazing and I couldn't be happier with everything about it but I mostly shoot landscape at small apertures so this is a real issue for me. I have another camera that has the famous/infamous sensor "bulb" issue, they replaced the sensor for me with a non-bulby one for free without even asking about warranty and receipt which I didn't have. Now that's what I call product support.