Can you outline exactly what the problem is and the steps you are following? Are you connecting your camera by cable or using a card reader? With View NX2 you should use the Transfer icon to open Nikon Transfer. Nikon Transfer can be set to AutoRun when the card or device is connected. In Nikon Transfer you should see your camera under the Source tab. The default setting will show all your images as thumbnails with the boxes of each checked. All you do is select the Start Transfer button. If the images have been previously downloaded, the software may prevent another download. To control that option open the Preferences tab and check or uncheck the box.
Thank you for responding to my question. The steps are as follows: 1. Open VeiwNX v2.3.1 (64bit) 2. Connect D800 via USB cable to PC 3. Turn camera on 4. Select 'Transfer' via ViewNX toolbar 5. Source shows D800 6. I select 'Start Transfer' and wait...nothing happens
Am I missing a step? The Nikon Transfer worked every time with my D60. I went from a D60 to the D800, quite a leap!
I saw the source: D800, but didn't know you had to select the pull down arrow to display the D800 box.
When I select the pull down arrow in the D800 box, my choices are 'slot 1, slot 2 or deselect'...slot 1 is selected. I'm connecting via USB cable, so this shouldn't be an issue. Should I chose the deselect option? There is no CF or SD option.
PS..I did check and I did download the 64-bit version.
You can use a card reader and cut and paste the images.
The advantages: 1. No camera battery drain. 2. Faster transfer. 3. Does not delete or reformat card automatically. You do this after you verify there was no problems with the transfer of data. 4. You can continue to shoot while transferring. 5. You can make a backup copy with another paste. 6. You do not need to worry about an error in Nikon Transfer. Many users have seen this. 7. You do not have any filter on file display.