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For those that need to send the D810 in for service

nathantw

US
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nathantw Registered since 16th Jan 2008
Sat 30-Aug-14 06:56 PM

Just some info for those that need to send their D810 in for service. I sent my camera in for service and have received it. I thought you might want to know the process. I'm just a mortal and not part of Nikon Professional Service (NPS) so your mileage may vary.

Here's a list of events:

Aug 20th - I packed up the camera and shipped it via the 2-day UPS label Nikon provided. The only parts I included were the body cap and the LCD (monitor) cover.

Aug 22nd - I received a message from Nikon saying they have my camera and my estimate of cost, which of course was $0.

Aug 25th - I received an email from UPS stating that a package was sent to me.

Aug 27th - The box arrived.

So there you have it. It took 7 days to send my camera from Northern California to Los Angeles (about 400+ miles), have them do the work (complete with Sharpie black dot inside the tripod mount) and get the camera back.

The list of what they did to the camera:

Adj Image Noise

Cln Image Sensor

Ckd Bayonet Mount

General check and clean

Firmware version: C 1.01 L 2.005

The menus look different than before it left, but that could be just me not being familiar with it previously.

If you were wondering if your settings such as fine tune and copyright information is still there, the answer is yes. Nothing gets erased, as expected.

Visit my Nikonians gallery.


Also http://www.flickr.com/photos/nathantw/

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