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D800E Commander mode failure repaired for free!

Obregon

New York City, US
2611 posts

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Obregon Moderator Donor Ribbon. Awarded for his generous support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Charter Member
Tue 13-May-14 03:10 AM

I had my D800E for 18 months, well past the one year warranty period, when first I tried to use the onboard flash with custom setting E3 in Commander mode to control my separate flash units. It didn’t work. Research here on Nikonians and elsewhere revealed that this was a common problem on the D800E which Nikon had acknowledged. I brought the camera to Melville for repairs. Nikon sent me an estimate for $153.00. I called Nikon and asked, since this was an acknowledged problem, if Nikon would waive the repair charge. To my great surprise they said they would. The camera has been returned to me and now Commander mode works just fine. I guess it never hurts to ask.

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