I have heard of several cases of this happening. Thankfully mine is OK and I use it regularly.
I do wish Nikon would come up with a better system for attaching the 10 pin socket. My hands are only slightly larger than average but I really struggle to screw in the collar when attaching my 10 pin remote.
>James: > >Take your remote cable to a hardware store and purchase a >small, rubber O-Ring that will fit snugly on the collar. > >I have placed O-Rings on the collars of all my speedlight and >Pocket Wizard cables, making it much easier ot install/remove >them. > >Regards, > >HBB in Phoenix, Arizona >Nikonian Team Member
Gary Poole reported a problem with his 10 pin connection last year. In his case the issue was related to a 3rd party accessory creating pressure on the 10 pin connection. The accessory was subsequently modified by the manufacturer.
Same as it cost me. At first I thought it was a manufacturing problem or a side effect of an earlier warranty repair. Then, when I figured out that my AOKA BlueTooth receiver was the cause, I felt better about Nikon.
Gary in SE Michigan, USA. Nikonians membership - My most important photographic investment, after the camera. D4, D810, D300 (720nm IR conversion), D90, F6, FM3a (black), FM2n (chrome) YashicaMat 124, Graflex Speed Graphic 4x5 My Nikonians Gallery & Our Chapter Gallery
I had try to us an older cable made by adorama that seemed to have a funny bend it it that fit ok with my other d200,300 and 700 but with the 800 a certain button on the side of the body is in the way. But my pocket wizard cable works fine as it screws into the pins wo having to bend in a crazy way. If you are going to by one for your D800 make sure it is a screw in type with no bend in the design.
I just had this problem as well with my camera and its only a month old, when i called Nikon they had no problem allowing me to send it in to be fixed under my warranty. I found out we have a service center here in LA, so i took it there instead and they also took the camera to be fixed under the warranty.