I love my D800. I've had it for about three weeks now. When I first purchased the camera from a local shop, I tested the camera to make sure everything was functioning properly. Everything, including the built-in flash was fine. Now, three weeks later, my built-in flash refuses to fire. The flash pops up without a problem when i push my release button near the flash. In my viewfinder, it shows that the flash is ready to use and my settings adjust to the flash being up. But the flash does not fire when I take a picture. I've tried everything that I could think of to get this flash to work. I've tried resetting my camera settings and that didn't help. HDR is off.
I really do not like using the built-in flash, but I just paid over $3000 on this camera and I feel that everything should work for a long time before I start having issues. I have taken great care of this camera, and it has never bumped into anything or was dropped.
I'm almost to the point where I feel like I just have to send it in to Nikon. I just don't want to pay for shipping and be without my camera for weeks. I was just wondering if there are any suggestions on how to fix this before I send it in.
My cap was on when I initially tried to use the flash, but I have tried it later with no cap and it still wasn't flashing. I have tried looking at the flash while taking a picture with no luck. The funny thing is that once I take a picture with the flash up, it gives me a warning that the picture that I just took may be over exposed (flashing flash symbol for 3 seconds). But I know that the flash didn't go off. And the picture that was taken was way under exposed.
When you say it doesn't fire -- have you looked at it by eye to see if it is not firing, or is it not providing enough light?
Sorry if it's obvious but there are many issues which can cause it to appear not to provide adequate light - shutter speed > 250th (or maybe it's 320th I forget), set off or in a commander mode that is off inside the menu settings, depending on Auto-ISO and set in commander mode (including TTL), etc.
All of these still cause a flash just might not provide illumination, that's why I am asking is light coming out.
I'm having a similar problem with my D800E. I can get mine to flash once, and then I have to either reset the camera, or turn the camera off and on (not to mention the superstitious behaviors I've acquired). I've been on the phone to Nikon, and reviewed all the settings, but to no avail. My SB-400 flash works fine.
Check the Custom Setting Menu > e Bracketing/flash > e3 Flash cntrl for built-in flash and make sure that TTL is selected.
============================================== Darrell Young (DigitalDarrell) www.pictureandpen.com "Better too many words than not enough understanding." ==============================================
Sorry for not replying sooner, but I've been at Tahoe for the past few days.
I have, infact, made sure it was with TTL selected. When I called Nikon, the assistant (not sure if they qualify as "technitians") went through her diagnostic check list, and that was on it.
We exhausted her list, and determined that the camera would have to go in for repair. I'll pop up to Sacramento and drop it off. No rush though.
In the past I've made a point of never being the first to buy any product. "Let so other poor bastard suffer through the bug fix process." But in this case I could not restrain myself. So I have no complaints.
My on-board or built in flash has not worked since I got it. When popped up the camera will not even fire. Any mounted flash works fine and it will even operate as a Master. I have reset the camera and checked the settings. I don't use the on-board very often and am not excited about giving up the camera for several weeks (so much fun to shoot).
I also have a problem getting interval timing set. Gets to the last entry and simply will not move up to OK to do the final set. Time lapse works fine. And, just one more item, the option to raise the mirror for sensor cleaning is grayed out.
Other than that I love the camera and the photos it is taking.
Well, I went to my local camera shop where I purchased the camera to see if they could figure out how to get my built in flash to work. They couldn't figure it out either, but the good news is that they are going to send it to Nikon for me so I won't have to pay for shipping and insurance. One of the benefits of buying local.
I had a similar problem with my D300. An external flash on the hotshoe would work on one D300 but not on my other D300. In that case the pop-up flash was working but the hotshoe was a problem. Nikon replaced the pop-up flash module and it has been fine ever since. It's an easy repair.