I did something stupid and my D7100 crashed to the concrete from about 4 feet up. It landed on the top corner where the mode dial is located, damaging the dial and release knobs. Would you send it to Nikon or one of the authorized repair facilities? I am in California. Thanks.
I am so sorry to hear about your camera, it is a terrible accident. I would get it repaired by Nikon, I believe they are the best. Also consider insurance, I have State Farm insuring $5000 dollars of camera equipment for $50 dollars a year. This insurance includes drops and stolen equipment. Also some homeowners insurance will cover it. I hope you get her fixed soon. Bill
It's not what you look at that matters, it's what you see" Henry David Thoreau (1817-62)
Thanks, Bill. When I looked for Nikon authorized repair services on the net, I found that Nikon says only they can work on this model. I will check on my home insurance policy to see if this might be covered. Even if it is, the deductible might be more than the repair.
Nikon authorizes approved affiliate shops to repair in and out of warranty cameras and accessories. New Models are reserved for Nikon USA "factory" shops to repair units before the independent authorized shops are trained on the new models. After 6 months or more of a new model being in the field and after and independent shops receive training, they become authorized to repair that model in addition to all the older models. If the D7100 repair is still Nikon only, you are still covered because there is a shop located in southern California. I have used Precision Services in Sacramento for repair of my D7000 last year and was very pleased with the service and speed. Stan St Petersburg Russia
>I am so sorry to hear about your camera, it is a terrible >accident. I would get it repaired by Nikon, I believe they >are the best. Also consider insurance, I have State Farm >insuring $5000 dollars of camera equipment for $50 dollars a >year. This insurance includes drops and stolen equipment. >Also some homeowners insurance will cover it. I hope you get >her fixed soon. >Bill
I took your advice and checked with my homeowner's insurance policy agent (Farmer's). It turns out that my base coverage would need an added rider to cover the camera gear. They charge $77/year for $5000 of coverage. That sounded good until I asked him about the deductible. He researched it and said the deductible would be the same as on the basic homeowner's policy: $2500. That is just absurd, so I am going to check into separate camera policies. Oh, and by the way, I am going to research homeowner's policies to see if I can save some money by switching to another company. This sort of absurdity is one of the reasons people get upset at large corporations.
The $50 per year for insurance sounds really inexpensive now that I know how much my repair will be. The estimate from Nikon is $304 plus return shipping. I still have to check with my homeowner's insurance company to see if this is a covered problem, but I doubt that it will be. I'll see if I can have a rider attached to my policy to cover my camera gear from now on.
There are a couple of sources of insurance through other organizations. Rand Insurance has a program through NANPA for NANPA members. Membership is $100 per year and the insurance is competitively priced.
PPA has two policies - through Chubb I think. PPA membership is geared to the pro market. They have a free policy with a deductible for dropped gear - so it would not have covered your situation. They also have an upgrade to a paid policy that is pretty good. The paid policy covers all risks.
Homeowners policies vary a lot. The big deductible does not sound right for scheduled items. I have no deductible on my homeowners through Cincinnati Insurance. Personal gear including my wife's equipment is on that policy. We lost or had stolen a bag with a lens in Italy a couple of years ago and they promptly paid the scheduled value with no impact on rates. At the same time, a $300-400 item is probably not worth filing a homeowners claim as they will raise your rates or cancel you with too many claims.
Cost seems to run around $1.10 per $100 of value on a homeowners policy for personal use and $2 per $100 for unlimited use through Rand or Chubb.
Thanks, Eric. I had my Farmer's agent double-check their deductible for the camera floater addition to my base policy. He confirmed that his original understanding was correct. In addition, he said they don't want to insure any item valued at less than $1500. Since Consumer's Reports shows Farmer's near the bottom of their satisfaction survey, I am investigating other insurance companies.