Hard Reset doesn't Reset Custom Data - Hard Reset Not Working?
I own a used D5000.
I have been aclimating myself to its features and have loused up the settings a few times so to start from scratch, I wanted to completely reset the camera so I did a hard reset with the paper clip pressing the button in the SD card compartment, the 2 button reset, and a Custom Reset.
After doing all this, I set the camera to what I wanted, and went to my local park to take some test shots.
When I came home to download the images to my PC, lo and behold, the previous owner's name appeared under every shot that I took.
I did not know about the Image Comments option, so I called Nikon and the rep told me where to look in the menus, and that the previous owner placed his name there. I told him that irregardless, a Hard Reset should not only reset the camera but erase all custom settings, too. He agreed. He thought that maybe the clock battery is retaining the custom settings but if that were true, then the clock would not have to be reset.
Now I am wondering whether this camera will really ever be completely reset since it leaves data in the camera's memory. In previous DSLR's that I owned, a Hard Reset meant a complete reset of everything including custom data from memory.
I just did my tri-reset as a test, and it still left my name in Image Comments.
Is this normal? What do you think?