I have had my D700 repaired 5 times this year for on-board flash problems. Each time free of charge within the warranty period. 2 days after the warranty ended and 5 weeks after the last repair, the on-board flash started firing, even when the camera was switched off! I could smell burning of an electrical kind and saw a tiny puff of smoke. Nikon now want £250 and say it is rusting throughout due to water damage, although I rarely use it outdoors and only once for a wedding since the last repair. It seems the water gets in through the on-board flash. This would explain why the D3 doesn't have one.. Prior to this I had 6 D300 bodies in a week and each one had hot pixels. I never had any trouble with the D200 so I might get one again or perhaps a D2X. I love Nikon but very disappointed with the D700 water issue and their idea that its all my fault. I have seen some owners online proudly showing off their D700 cameras dripping with water to demonstrate its weather resistance. Take my warning - the D700 is a £1750 accident waiting to happen. Nikon tell me its weather resistant to a limit, but what limit are they talking about, perhaps a drop of champagne from a flying cork or sweat from my nose? Full frame or not, I wont use one again and I strongly advise you all not to put this model on such a high pedestal. Each time mine malfunctioned it was half way through a huge wedding and none of my clients were impressed. If only I could put up with Klingon menus I'd switch to Canon.
#1. "RE: D700 water damage" | In response to Reply # 0jonshonda Registered since 11th Mar 2009Tue 28-Sep-10 10:54 AM
It sounds like you have a lot of problems, regardless of the camera you use. There are a lot of very happy D300 and D700 users out there, and of all the reviews I have read, this is one of the few negative ones.
I bet if you owned a Honda, you would have problems with that too!!
I would love for you to check out
#2. "RE: D700 water damage" | In response to Reply # 1ajdooley Nikonian since 25th May 2006Tue 28-Sep-10 11:55 AM
I have not heard of this type of issue with the D700 before either. Where are you storing your equipment? You seem to have an inordinate number of problems with your gear. I note that I lived in the UK three years (Northwood, north of London) and compared to anywhere else I have lived, it was damp a lot of the time. But if that was a problem with any specific Nikon I'd think we'd be hearing a lot of this issue from other of Her Majesty's citizens, and certainly from other humid climate areas, like SW Asia. I use my D700 in all sorts of weather, with normal precautions, like sheltering it between shots and have had NO problems. For that matter, the only camera corrosion problem I have ever had involved a Vivitar Flash and older AA betteries. I'd start with you gear storage to trace and eliminate the problem.
Waterloo, IL, USA
Visit my Nikonians gallery.
#5. "RE: D700 water damage" | In response to Reply # 1Tue 28-Sep-10 12:58 PM
Now you mention it, I was less than impressed with my friends Honda. I have checked out your website and at least I'm glad I dont have problems with my landscape photography skills.
#8. "RE: D700 water damage" | In response to Reply # 5
#3. "RE: D700 water damage" | In response to Reply # 0
I have shot in the rain many time with my D700 (covered) but it has gotten wet from light showers and have never had any issues like this.
Bob, Midlothian, VA
"you don't have to like it you just have to do it"
#4. "RE: D700 water damage" | In response to Reply # 0
The odds of new original problems occurring in the same subassembly 5 times is beyond comprehension. It would not be too speculative to state that they were all related and quite likely to be a continuation of the same problem that had been misdiagnosed or repaired from day 1.
I think you should talk with the national service manager and sales manager about this and demand a new camera or refurb. Many states and countries have "Lemon" laws that protect customers from units that are just not likely to ever be repaired properly, which gives the customer the right to a new replacement without the bad history.
This problem, is not due to bad design or else you would see it complained about often. Probably all 5 such repairs that service center has ever been called on to repair, were done all on your one camera.
When looking for the source of a problem, the most likely and historically most frequent defect is the one to start suspecting. In this case the most suspect defect is the original repair, and the 2nd, and the 3rd and the 4th and 5th.
The D700 is not a defective fault prone piece of equipment, and this one only had one problem. The 5 failed attempts to fix the one fault correctly was what is frustrating you and what the national sales and service managers are empowered to resolve the issue in your favor.
St Petersburg Russia
Visit my Nikonians gallery.
#6. "RE: D700 water damage" | In response to Reply # 4blw Nikonian since 18th Jun 2004Tue 28-Sep-10 01:28 PM
I agree with Stan. If there are five repairs on the same subassembly, that probably means that it is NOT that subassembly at fault, unless of course they are all bad at the source. But that's highly unlikely to be the case, as I think this is literally the first d700 popup flash that we've heard of failing - and there are at least hundreds of Nikonians shooting D700s, and likely thousands.
In this case you've only barely used the camera since the last repair. In fact, if it's been in five or six times in a year, you've barely had time to use it at all. (Six times in at five weeks each, typical here in the US anyway, means that it's been there more than you've had it.)
I would say that the defective component in this case is the repair center, and you really ought to speak to a manager/supervisor about this.
To emphasize Stan's comment about the odds... Let's assume for the sake of argument that a full 10% of all D700 popups are defective. Having FIVE of them fail is therefore 10**5 or a 0.001% chance. Not very likely. But in fact, it seems reasonable to believe that less than 0.2% are defective, if we assume that there are 1000 Nikonians shooting a D700 and if we assume that there was another one that I've forgotten. Now the chance of getting five defective ones are 0.000000000000032. (I copied that out of the calculator to be sure I got it correct.) That's roughly one in thirty one billion.
Brian... a bicoastal Nikonian and Team Member
My gallery is online. Comments and critique welcomed any time!
#7. "RE: D700 water damage" | In response to Reply # 6Tue 28-Sep-10 01:33 PM
I agree with Stan too but each time Nikon hear from me its like oh no not you again. They really believe its my fault. When the camera comes back from repair I will consider legal action.
#16. "RE: D700 water damage" | In response to Reply # 7km6xz Nikonian since 22nd Jan 2009Fri 01-Oct-10 11:05 AM | edited Fri 01-Oct-10 11:07 AM by km6xz
I would certainly be frustrated and angry if this was my camera but getting the use of the camera in proper expected condition is the goal not revenge. That in mind, hold off on the legal action, no one really wins law suites, except lawyers. Having the potential of legal action should be enough to get the national service manager to be cooperative, however.
Be sure to get both the service side and the sales top managers involved. They both bring different but potentially positive remedies to the table. The service manager can ensure that it gets a proper diagnosis possibly with a different service center, but a sales manager has a larger fund for promotion, courtesy accommodation, and PR etc, than service. The service manager can't probably replace the camera, but he can recommend that solution to the sales management.
In a case like this, although it might feel better to yell and threaten, the best long term solution would be to allow them to help a cooperative loyal customer by encouraging them to be generous rather than defensive. The goal is a good camera, not feelings of satisfaction in trying to threaten or push them into a corner where self-defense takes over. Help them feel good by helping you.
But do act. The longer it goes unrepaired, the harder it will be to see the real mechanism of fault. Of course mention your good standing position in Nikonian's and the value your reviews have in new sales and continuing loyalty;>)
Go get 'em.
St Petersburg Russia
Visit my Nikonians gallery.
#11. "RE: D700 water damage" | In response to Reply # 4
Stan, you get the trophy for "Best response to the problem." in this thread. When it arrives at your home, you'll need a new room addition to hold it. . . . it's huge.
DSLR's: D40, D700
FSLR's: FG, N80, F100
DX Lenses: Nikkor 18-55 VR, 18-70, 55-200 VR
FX Lenses: Nikkor 18-35, 24-85, 28-80, 28-200, two 50's, 70-300 VR;
Series E 28, 100 & 135.
#10. "RE: D700 water damage" | In response to Reply # 0
Interesting first post. So the camera worked fine for 15 months. Would be interested in your reply to Alan' querry on storage or if you did something different after the first 15 months?
What did Nikon say the problem was the first 5 times? Did they replace any parts. I have had a 'water' problem with the rear LCD display but I could be at fault. The camera still works perfectly just cannot view the image at certain angles in the sun.
Every camera I own has a hot pixel (or more at some way of shooting) , really never thought of returning them since they do not have them for what I normally shoot. My first D200 had a bright blue one at iso 800 and that bugged me but used Pixel Fixer in RAW and now NX2 has the retouch brush
You did not provide a lot of information on the problem but I hope you get it sorted or find a camera that works better for you.
All the best,
Manuel Sousa - alias... T.D.Hardin
#12. "RE: D700 water damage" | In response to Reply # 10Thu 30-Sep-10 03:49 PM
the D700 has an issue where moisture will get in via the top flash opening - long before it gets in via the usual route which is traditionally the lens. Its just not sealed properly. I have also managed to steam up the viewfinder a few times just by sweat from my face on hectic days. Moisture has to gather somewhere, in my case around the flash but perhaps in your case around the LCD screen? I'm looking for a D2xs. Still the only pro body DX camera. Full frame is no big deal to me and I rarely go past ISO800.
#14. "RE: D700 water damage" | In response to Reply # 13briantilley Nikonian since 26th Jan 2003Thu 30-Sep-10 08:13 PM | edited Thu 30-Sep-10 08:14 PM by briantilley
As an owner of a D700 and D300, having previously owned a D2Xs, and having used all of them in typical British rainy conditions with no problems, I have to say that your experience does not match mine.
It's usually not productive to generalise about how reliable a particular camera model might be based on a small sample. I've had no problems with mine, but that doesn't mean I think every D700 is perfect
#15. "RE: D700 water damage" | In response to Reply # 0
I don't really know why I'm posting after so many, but one thing to consider is that anything that is only partially sealed (that means non-hermetically sealed) will "breath" due to changes in temperature and/or pressure. We see this in military electronics all the time, especially on aircraft.
Imagine that an airplane flies to 35,000 feet where the air pressure is very low. The pressure is higher inside the unit and therefore pushes air through the seals. When the plane lands, the pressure outside the unit is higher and that pushes air in. The air carries moisture and sometimes the moisture moves in and condenses so it doesn't go back out. It's not uncommon for poorly sealed unit build up a puddle inside due to this cycle and larger enclosures will even have drain holes.
If you live in a damp place, temperature cycling (in your car on a hot day to a cool, damp night might be enough to cause your D700 to breath in this manner and build up condensation on the interior. Unless all the interior surfaces are coated (like in military eletronics but not often in consumer electronics) then corrosion can start. This can lead to open circuits, short circuits and other problems. Intermittent issues caused bmy small amounts of corrosion on connector contacts aren't uncommon,
I've had a D100, 2xD300's and a D700 and never had any issues with moisture but I do store my gear in a humidity controlled house so any moisture that may have gotten in during a shoot would have time to migrate out.
I doubt that this issue your fault, rather it may be a combination of conditions that surround you and possibly a sealing issue on your particular D700 body.
Good luck on getting this resolved.
D700, D300, 18-35, 28-70, 80-200, 24, 50, 85, TC-14eII, SB-800's, SB-600's
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