Greetings! (This is my first visit to this forum.)
I have an Epson 4990 Photo scanner bought in 2005, and only lightly used. My OS is Win 7 SP1 64-bit fully up to date. I use the scanner with the latest version of Vuescan.
It has always worked perfectly until two days ago when out of the blue it started making a loud series of clicks like a small machine gun when switched on. After a few seconds it would briefly fall silent , then resume the noise for a few seconds, then stop altogether. I have checked all connections, and that made no difference.
I referred the problem to Epson UK who referred me in turn to several places on their web site, none of which mentioned the problem. I have checked that the transport lock on the scanner is Open (not that it should fail to start up even if locked).
Has any 4990 user had this problem? Any advice most gratefully received
#1. "RE: Epson Scanner in Machine Gun Mode" | In response to Reply # 0esantos Nikonian since 10th Nov 2002Fri 19-Apr-13 01:03 PM
I have that same scanner. One day while I was moving things around in my digital darkroom I had it laying on the floor when I accidentally stepped on it with the heel of my shoe. I heard a snap and when I tried using the scanner I got a similar clicking noise. Since this scanner was out of warranty and the nearest Epson repair center was 250 miles away I decided to open it up and see if I could fix it myself. It turned out that the plastic part that holds the belt in place that makes the scanner optics track across the scanner bed had broken off. I glued it back in place and put the belt back on. To this day it still works like new.
I'm not suggesting you do the same because yours may be suffering from something else but I thought my experience might give you some perspective on how to proceed.
esartprints.com Ernesto Santos Photography
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#2. "RE: Epson Scanner in Machine Gun Mode" | In response to Reply # 1drjh68 Nikonian since 18th Oct 2003Sat 20-Apr-13 12:19 PM
Thank you Esantos,
I think that you are on the right trail - it does sound much more like a mechanical problem than a software one. I will wait to see if any one comes up with further ideas. I am quite good at dismantling things, but less so at putting them back together again!