Upgraded to Win 8 & landed with a deep color cast
In late January I bought a Sony Vaio SVE14AA11W with AMD Radeon HD 7670M Graphic engine. It came with Windows 7 64 bit pre-loaded. During this period there was this special offer to upgrade to Win 8 at a throw away price.
So I upgraded to Win 8. After the installation was over, I was in for a very big shock. My monitor color cast was now orangish yellow. Before installing Win 8, it was almost pure white and even color editing of photos were possible. All colors were near neutral when it had Win 7.
I had upgraded (as recommended by Microsoft) without formatting the hard drive, so that when the upgrade installed when connected to the internet, all driver/software updates etc. happened automatically. I got the message at the final part - that I had to re-install the graphics driver of the Radeon. So I re-installed the Win 8 64 bit Radeon driver appropriate to this laptop from Sony website.
I really lost my charm with this laptop when I saw the heavy color cast with Win 8.
My question is why should an OS upgrade change the color cast. There was no color profile present even when it was in Win 7. (I had checked for it before upgrading).
Not only this problem, but my monitor became less brilliant (at the highest brilliance setting). When connected to the external monitor also, I could see that the signal going from the laptop is a much weaker signal than it was when it had Win 7. The external monitor is also less bright than it was when Win 7 was there - and also with the color cast also carried from the laptop - but at least with the external monitor I could re-calibrate the display. But again why should this happen?
Should an OS upgrade give all these problems - which are very critical? I really do not know what to do. My vendor also has no idea why this happened.
Thanks in advance
#1. "RE: Upgraded to Win 8 & landed with a deep color cast" | In response to Reply # 0esantos Nikonian since 10th Nov 2002Wed 06-Mar-13 04:49 PM
Although I am not familiar with Windows 8 this sounds like a video system driver issue. I would double and triple check that you installed the correct driver patch for your video card. If you did and all is okay, then I would poke around the color settings in the graphics adapter dialog. There may be some settings in the Radeon driver that can remedy this.
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#2. "RE: Upgraded to Win 8 & landed with a deep color cast" | In response to Reply # 0jec6613 Registered since 12th Feb 2013Wed 06-Mar-13 04:54 PM
#3. "RE: Upgraded to Win 8 & landed with a deep color cast" | In response to Reply # 2Wed 06-Mar-13 11:21 PM
Thanks for the replies
Yes, I have already done the exact same adjustments in Win 8 using the built-in calibration - I had to reduce the red & green sliders to quite an extent (i.e. slide it towards left)to get the near neutral white/grey.
But my question is, how can an OS upgrade affect the colors? I am now having lot of hesitations to upgrade my Office computers which are used for Architectural & Interior Design (which is my actual profession) projects - where we also do in-house 3D visualisations & 2D color drawings - where correct color display is important.
I bought this Sony Vaio for my mini-conference room for presentations on a large display. For my serious photography hobby I have a DELL laptop at home with a color calibrated ASUS IPS Monitor. Here also I am now hesitant to upgrade to Win 8 from Win 7 (I have already purchased the upgrades)
Any idea where I can post this complaint to Microsoft? I do not know if others have this problem with Win 8 upgrades.
With best regards
#4. "RE: Upgraded to Win 8 & landed with a deep color cast" | In response to Reply # 3jec6613 Registered since 12th Feb 2013Thu 07-Mar-13 01:43 AM
It has nothing at all to do with Windows 8, it has to do with two things:
1) The ICC profile the manufacturer provides for their panel.
2) The display driver provided by the manufacturer.
Neither of these come from Microsoft and they only have limited control over either, contractually.
I've done Windows 7 to Windows 8 upgrades on eleven family machines so far, and not a single one has changed its color one iota. They even kept the previous ICC profiles I had set up for the calibrated ones.
One or the other (or both) of those was changed by the OEM, or you had an improper one installed to begin with, so when the upgrade updated your drivers automatically it went all pear shaped.
If you could copy/paste the output of a systeminfo command at your command prompt, I could give you more information as to what precisely happened.
#5. "RE: Upgraded to Win 8 & landed with a deep color cast" | In response to Reply # 4Thu 07-Mar-13 02:18 AM
Thank you, I shall definitely do so. Right now this laptop has been taken by my son abroad to U.S. I can give yiy the info once he is back.