I have printed successfully on previous Epson printers and more recently had the bulk of my prints done by professional print companies. In all these I've had good results. I am now using a R2880 to print some images for a particularly important person and I keep getting the skin tones wrong!
Every time they come out as too pink ( magenta I suppose ) I've read a couple of posts here with people saying they had the same problem and found they had double profiled. I have checked and re-checked all my settings and there is no sign of double profiling.
I am using Mac OSX 10.7.3 and Lightroom 4. I am printing on Permajet Fine Art Fibre Base Gloss 295 using their own profiles. I have also tried using Epson Premium Semi-gloss with the latest Epson Profiles and had the same result.
This cast is only noticeable on skin tones and the rest of the print seems fine.
I could do with some help but don't know if there is a problem which can only be solved by getting some bespoke profiles done for me.
is color control turned OFF in your printer setup? I don't have a Mac so I cannot tell you the exact settings. On Windows its called "Mode", it starts with a pair of radio buttons, you select "Custom", then a drop-down you select "Off"
did you run a Nozzle check on the printer to check that all nozzles are working?
is your monitor color calibrated?
do you have the correct printer profile for the 2880 and the paper you are using?
Hi. My monitor is calibrated with Eye one 2 colorimeter and Basicolor software. I re-calibrated it but made no difference. I am using the latest and correct profiles for the paper with my printer. One is an Epson profile and the other from Permajet for their paper. Both papers result in the same pinkish skin. I have made doubly sure that I have turned colour management off for the printer and enabled for Lightroom.
I ran nozzle check and it was fine. I ran two head cleans to make sure there were no problems anyway to no avail.
I will try alternatives now. Unfortunately my ink has now run out and I won't be able to get more delivered until Tuesday. I might send a file to a pro printer and see if the results there are better or not. I don't know what Epson support is like in Canada but over here it isn't totally brilliant but I will give them a call tomorrow when they open.
I'm not a Mac user so I can't give you any troubleshooting suggestions. But I can recommend that you visit the Epson website and download the latest printer driver for your printer and read all the material there on using the R2880 with the specific Mac OS version you are using. There have been numerous issues with the Epson drivers and the myriad of Mac OS'es. So much for the Macs being trouble free. I run five Epson printers and an Epson scanner on a Win 7 box with zero issues.
Ernesto Santos esartprints.comErnesto Santos Photography Get my new e-Book "Churches of Texas"
I converted from PC to Mac almost 6 years ago, have used the 2200 and 2880 with no problem (that I didn't cause).
1. Always Preview (if your prints don't match the screen, your print will stink). 2. Don't bother to look for Mac updates on Epson's website. Apple pushes new drivers when they become available. The Epson website has downloadable drivers for Mac OS 10.4.4 to 10.5.8 only.
"Attention Mac OS X 10.6 and 10.7 Users: Newer drivers may be available directly from Apple. After installing this file, please view our Mac OS X Software Update Instructions page for details." (trans: turn on printer, allow update to run)
I used Profile: Managed by Printer, then in the print dialog selected the paper and made sure Color Settings was Off.
You should also consider testing a print with Mac Preview. You'll see the same Epson dialog accessed when using *any* application that can print. Using Preview will eliminate double-profiling. If colors are still off, you have a plugged cartridge.
That's a really helpful suggestion. I will do that this evening once my inks arrive. As I say I can't do it before because I've run out.
Re a plugged cartridge, the nozzle tests came back fine so I'm pretty sure it isn't that. The more I consider it the more I'm concluding I've set it up wrong in Lion. Epson were due to mail me some information but they haven't. They're not terribly effective over her but I will contact them again today and see what happened.
In the meantime the preview tip should clarify one potential issue.
Select the r2800, then choose from the link for whichever pertains to you
___ if your product was previously installed with Mac OS X 10.6 and you upgraded to Mac OS X 10.7. ___ for installing your product on a new Mac OS X 10.7 system and Mac OS X 10.7 is not listed on your product's CD.