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Added 2nd printer problem

kjrslr

Eagan, US
809 posts

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kjrslr Registered since 19th Jul 2003
Mon 06-Feb-12 01:59 PM

Took delivery of a used 4800. This is a second 4800 printer and will be used to set up piezography inks. After I unpacked it, installed the carts, plugged it in and turned it on I attempted to run a nozzle check. Since I already had a 4800 connected(but not turned on) I wanted to make sure the computer saw the printer(it did and listed it as 4800 copy 1) I then went Utilities to run the
nozzle check. The Utility showed me the ink levels(all carts were being read and displayed). I went to run the nozzle check and nothing. Did I miss something?
Since I already had a 4800, the software drivers had already been installed.
Right now I'm stumped!
I'm running win7-64, the connection is usb. Since the computer sees the printer, I have to assume that the port and usb cord is good. Do I need to re add the printer since the drivers(for the 1st printer) are already installed and the computer sees it?

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