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Nikon customer service

limeyzen

Waynesville, US
391 posts

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limeyzen Silver Member Nikonian since 27th Aug 2011
Mon 06-May-13 02:03 PM

Or lack thereof! Bought a refurbished lens from their on line store. First time buying direct. Received it last Thursday and talked to customer service today. My complaints are no box, no directions and made in Thailand and NONE of this revealed in their store listing. No argument about price but hardly what I expected from Nikon. Response from a supervisor is that Nikon stopped printing lens directions some two years ago to be "eco friendly", they do not include boxes with refurbished lenses and wherever they are made they meet Nikon standards but no explanation as to why info not in store listing. They will send PDF pamphlet. Perhaps I expect too much?

Geoff

Visit my Nikonians gallery.

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