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WayneN

Kent, US
67 posts

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WayneN Silver Member Nikonian since 24th Oct 2002
Mon 15-Jun-09 09:37 PM

I am in the same boat as many on this forum, wondering about which tripod to purchase. I decided to order a Feisol 3342 on 6/8/09 from Feisol USA. After further research I came to the conclusion that I should have ordered the Feisol 3342 for my D3 and 300mm f2.8 AFS.
I emailed Feisol and the reply I got was that they would be happy to exchange the3342 for another tripod. No mention of a refund.
I emailed them again asking if I should refuse the Fedex delivery or accept the tripod and then ship it back. I did not receive any reply.
I decided I wanted a refund and not an exchange. With Gitzo’s rebate and free shipping form B & H, the Feisol was only about $90 less. I emailed again asking for a RMA number and if I should ship it back or simply refuse delivery and no reply again.
I am starting to think that I am stuck with the Feisol tripod and what good is a warranty f I am ignored before I even receive the product?

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