My D200 is almost one year old. About 6 months ago the rubber bottom fell off (when I was using a monopod). I also noticed the battery latch would not close as securely as it used to. Twice in the past year I lost a couple of photos when I didn't securely close the battery latch. I sent the camera into Nikon for warranty repair and I just received a $300 estimate. They claim water damage - but I have never never never had my camera get wet in anyway. On Monday I will call Nikon but how can they claim water damage when I know this is not true. Could it be the humidity in Hawaii? Could damage come from standing at the beach taking surf photos? Is there any chance they will reconsider? Any ideas on how to proceed? Thanks.
Is the brown-nosing mandatory for decent service? I don't suggest people go in with a confrontational attitude, but I've found that a calm expression of my displeasure is often necessary to get around the corporate tendency to blame the customer.
It still worked after it dried out, with no obvious water damage signs.
I've sent it to Nikon UK to look at and they didn't mention any sign of water damage, although the repair estimate does state some sand / grit damage (probably some fine silt entered the unit, as it did with the lens in the picture)
I'd give them a call, I would imagine water damage is pretty clear cut.
I'd request that they explain why they're calling it water damage when you haven't ever gotten the camera wet. The D200 specs boast of body seals that should be adequate to protect the camera from humidity, sea spray, and other kinds of moisture exposure you're likely to encounter. $300 seems excessive to replace a battery door and rubber surface, so it sounds like there's perhaps internal corrosion that needs repair. That's the only thing that I can imagine they'd see that would cause them to blame water damage. If your camera had a bad or improperly installed seal, I could imagine that it wouldn't take saturation of your camera for corrosion to damage the camera.
Of course if they've found beach sand and seaweed inside the camera, you may not win this battle.