Received a call this afternoon (PST 16:15 or 4:15 PM) from Brad Berger of Berger Bros. He assured me that my D200 would be shipped on 16 or 19 Dec. I advised him that I wouldn't be home from 17 Dec thru 26 Dec and he asked if I had an alternate shipping address I could give him and my credit card company. (Conversely, he asked if I wanted to wait for the second round of deliveries - HAH - fat chance.) His suggestion was most welcome, gave him (and my CC company) the alternate address and I elected 2nd day air (tres expensiv) delivery. The MBD200 will be sent later as would be the free extra battery. I'll let you know when IT arrives.
Locally, our stores were told by Nikon that the camera ships this Thursday and won't arrive here in the southwestern USA until about Monday. The bad news (for us) is that all 25 incoming units have been claimed by pre-order/pre-pay and no more replenishments are "expected" to arrive until well into Q1'06. They've already sold more than Nikon can produce to meet the demand.
It's nice to see this be such a popular camera indeed but a drag when you're number 34 on the list at a store only receiving 25 units for the next few months.
>Received a call this afternoon (PST 16:15 or 4:15 PM) from >Brad Berger of Berger Bros. He assured me that my D200 >would be shipped on 16 or 19 Dec. I advised him that I >wouldn't be home from 17 Dec thru 26 Dec and he asked if I >had an alternate shipping address I could give him and my >credit card company. (Conversely, he asked if I wanted to >wait for the second round of deliveries - HAH - fat chance.) >His suggestion was most welcome, gave him (and my CC >company) the alternate address and I elected 2nd day air >(tres expensiv) delivery. The MBD200 will be sent later as >would be the free extra battery. I'll let you know when IT >arrives.
Schweeeeeet! I'm #5 (or so) on the BB list.
Did they say how many bodies they expected in the 'first batch'?
Just called Berger Bros as I am "in the 20's" on the list. They are expecting "just a handful" on Friday with another shipment before the end of the month. They don't know exactly how many they will get this week but I am not confident of being in the first batch.
Sorry, I don't know where I was on the list nor remember exactly when I pre-ordered. I recall it was on the day that I first read on Nikonians that Berger was accepting pre-orders. Brad did not volunteer the number of units they expected to be receiving.
I just spoke with someone at Berger Brothers and I was informed that I will not be in the first batch. I don't know what number I'm on the list but I ordered on the first day it was announced around 6:45pm. Kind of disapointing but at least they are expecting some more in late December and it comes with the free battery and magnifying eye piece. Oh well... at least I got lucky and got an Xbox 360 at launch
Do you remember what time you ordered? Thinking I should have went with Ritz considering they are filling orders up to some time in December. I just placed a back up order with them just in case I don't get one in late December from BB.
>Do you remember what time you ordered? Thinking I should >have went with Ritz considering they are filling orders up >to some time in December. I just placed a back up order with >them just in case I don't get one in late December from BB.
I ordered on Nov 1st around 2pm. BB folks always sounded too confident and I didn't pre-order from anywhere else anyone else who ordered around same time had any word from BB?
Unfortunately, your order will not make the first shipment....however, we will be getting more cameras in at the end of the month. More than likely yours will ship then. I appreciate your patience - I hope you can hang in there a little longer.
I ordered at 12 pm on November 7th. Reportedly I was #18.
>>>I ordered at 12 pm on November 7th. Reportedly I was #18. >> >>I highly doubt you were number #18 if you ordered when you >>say you did. > > >I ordered about 1pm on the same day and I was told I am >around #65.
Interesting. I ordered the morning of November 7th and was told I was #65. When I called yesterday, I was also told I would not be getting one before Christmas as they only got a few cameras I like these people because they have a true sense of customer service and are extremely friendly but I am worried about volume. I really don't want to wait until April because the bigger guys are getting all the cameras. Tough dilemma here, I'm trying to support the guys that support Nikonians because that's important to me but I really would like a candid assessment of delivery so I can make the best decision. That kind of customer service would give me enough reason to always come back to the dealer.
Jason, I ordered from Berger Bros after you posted (I think it was you) the bonus battery, and BTW thanks. Yes they do make it worth a short (hopefully short) wait. I ordered around noon on the 1st and am around #10-12 according to Debra, but after talking wiht her this morning I might not make it in the first "handful" they receive. Disappointed, yes, end of the world, no. I have been extremely pleased in my conversations and dealings with them. I also bought my R1800 printer, my wife's Coolpix 7900 and acouple of memory cards from Debra. Not the mass orders of some customers but feel I get the same service. Makes you want to come back to them. Thanks again for the battery and eye piece heads-up.
Rick S U.S.Army (Ret) Blessings come from many directions. Make sure you look around. Prov 3:5, God Bless.
I ordered Nov. 1st. from Berger Bros around 11:00am. I called today and all I was told was that I have a very low number, and that I would be hearing from them. They would not comment on the number of bodies that they were receiving. I guess it was not as large a number they were expecting.
The waiting is killing me. I hope I get it before Christmas!!! AGHHHH
The lady on the line was very helpful. I am glad that I ordered from them.
I have watched the discussion of various retailers on this site for the last many months and, based on Berger's reputation here, I decided to pre-order from them. I ordered in early November along with some of the other guys here. If it wasn't important to me, I wouldn't have preordered. I'd wait a few months for the price to drop. Or the reviews to come in. Or Nikon to pass thru the inevitable teething pains.
I could have ordered from Ritz, or wherever, but I figured that I'd support a Nikonians advertiser that seemed to be working hard to develop a good reputation a group of people that seemed committed to photography.
I didn't pre-order at multiple places, figuring that I'd be straight up, deal with a straight up guy and, having ordered early in the process, be in the same place in line with the other people who ordered early.
It's become apparent that I made a mistake. I'm sitting here reading about the three THOUSAND cameras at Ritz and how they are able to cover pre-orders that they received up until about two WEEKS ago and I hear that the guy I ordered from a month earlier can't cover his first twenty.
Its nice that he calls the few that made out ok trusting their pre- orders to him but, speaking for myself, I am beginning to feel that pre-ordering from Berger was a mistake.
When I originally pre-ordered I did not care when I got it just as long as I had it by mid-february for a trip in March so I would have a few weeks to learn it. But now I am also considering a trip to Yellowstone early February but I can't consider this trip without my environmentally sealled D200 with more resolution. Plus my D70 has lots of mileage and don't want it dying in 10 below weather. So, if I can't get the D200 soon I will not go this year.
I would want the camera by early January to play with it and also book the trip before it fills up, one spot left. So now I'm thinking I should have pre-ordered from Ritz, free shipping makes the price difference with the free battery small.
Right now I will wait and see what happens. Maybe Nikon has a ton of them and wants to close there fiscal year with a bang. Maybe, they are sending out the first batch to see who can move them and then send the second shipment out a week later to those with dozens of pre-orders. At any rate, I don't believe everything I read and will see what happpens
Albert J Valentino Nikonian Moderator Emeritus Vantage Point Images Mastery of Composition is the Key to Great Photography
To be honest, I'm quite surprised that Berger Bros seem to be so low on the totem pole as far as how many they will get. I had assumed that the Berger Bros. people would make sure their Nikon distributor knew what kind of pre-order response they'd had from an active group of Nikon fans with a voice on the internet, and that Nikon would see a vested interest in keeping that constituency happy.
It sounds like Berger Brothers will only get 10 or 15 cameras if they are telling #20 he probably won't get in on the first wave. For a store that presumably has in the hundreds (at least 100, possibly closer to 200) of pre-orders, that means that almost everyone who pre-ordered there will be unhappy.
Why would Nikon purposefully diss a fairly large, vocal constituency with a big internet presence? It makes no sense from a business point of view. Between Ritz, B&H, Adorama, etc. surely they could have shaved off another 75-100 bodies to at least hit the majority of Berger Brothers' orders and get a rave response immediately on the internet.
As for me, I decided not to play the game of ordering from several places and playing them off each other to ensure I get one first. I ordered from Berger, I ordered some additional items as well from Berger, and I'm keeping my order with them and not going anywhere else. I'll get it when I get it.
>Why would Nikon purposefully diss a fairly large, vocal >constituency with a big internet presence? It makes no >sense from a business point of view. Between Ritz, B&H, >Adorama, etc. surely they could have shaved off another >75-100 bodies to at least hit the majority of Berger >Brothers' orders and get a rave response immediately on the >internet.
I'd imagine it all boils down to who does the most volume sales. With all of the Ritz/Wolf camera stores in the nation, I'm sure they move more product for Nikon than Berger Bros. But when you have the buying power that Ritz does, I'm sure Nikon made it a priority to distribute as many units as possible to them.
One of the other board's suggests that blaming stores who play it straight because of rumors and competitor's claims is wrong. I think that they are right. And I am too quick to jump to conclusions....
I'm going to get a big Scotch and go to bed. Maybe I'll feel beter in the morning.
The D200 is my first order from Berger Bros - I ordered from them based on the positive comments on this forum. There is something wrong if they don't get enough cameras to fill their first day's pre-order when Ritz gets enough to cover their first month. Nikon has been ramping up to make the first delivery and I doubt that the second shipment will be any bigger. I am getting worried that Berger may only get 10 cameras every few weeks. The ball is in their court to proactively contact their customers and keep us updated as they have started off way behind their competitors. Otherwise they will lose the opportunity to keep new customers like me.
> >Ritz has told everybody they have cameras and may have >shipped a couple. They have charged everybody's cards and >switched all the status flags to shipped, but nobody has a >tracking number. > > > >Wassup?
You're wrong, Ritz has given many, many people tracking numbers, including many on this forum. They are in the process of shipping massive amounts of D200 bodies as we speak.
Nikon shipped the D200 out yesterday and today. When shipping to the stores they most likely used UPS and they will arrive either friday or this comming Monday.
Then we will have them shipped out to us. The few that were shipped out were mostlike samples that they were to have, and special shipments to NPS members.
I am guessing that some firms charged the credit cards ahead of time so thay will have enough of cash flow to cover this large shipment from Nikon and not have to suffer any interest on a note to pay for this large shipment. Just think of it.... $1000.00 +/- for wholesale price, times lets say 400 pre-orders. Now my friends that is a bunch of money. Wal-Mart does something simular, they sell enough of the vendors product to pay for them before the bill arrives from the vendor. Thus saving a ton of money on inerest.
It's true that large merchants like to sell the product first and use that money to pay the supplier. Typically, though, a large reseller like Ritz will have several MONTHS before they actually pay Nikon. They do not need to charge credit cards a few days early to cover that cost of the cameras.
Good to hear from you! I truly appreciate your patience. We will not recieve enough in our initial shipment to send you one on the 15th. However, a bigger delivery will arrive by Dec 31st and you will most likely be getting one then. I hope you can hang in there a little longer. Thank you again and I'm here if you have any questions.
Spoke to B&H this morning. With just a tiny bit of pressure, the nice guy on the phone confessed that they did have 'em in stock, but were not ready to handle sales. His take was; first come first served tomorrow. Or words to that effect.
Well I called BB up around 3;30 this afternoon, and he , Mr. Berger, told me that they received only 8 bodies, of which 2 were going to the stores as samples for customers to try. He also noted that I was high on the list (I order my around 11:00am on Nov. 1st)and he might, just might be getting another shipment by 12/31/05 and I should check in with him then. I looks like they will not be getting another shipmnt soon.
It's funny in that the USA Nikon headquarters is only about 10-15 miles from one of his stores, and 15-20 form his other.
Just a bit of Nikon history. When the D70 came out one of the largest retailers in VA had absolutely none to sell but the Best Buy a few miles up the road had a pallet full. Nikon has had a habbit of shorting small retailers i.e. folks who don't buy equipment in the thousand of pieces a day.
I ordered from Berger Brothers myself with the expectation of getting it before my BMX season begins in ernest round about Feb.
Personally I like dealing with the smaller retailers. I used to work for Ritz they're not bad but can be a little impersonal depending on the local management.
So having said all that I would suggest not blaming Berger Brothers. Nikon doesn't always make sense to folks on the outside looking in.
Believe me when I say Berger Brothers wants those cameras to sell as much or possibly more than you want them to use.
In the cold light of morning I have to say that I agree with you.
As I think about it my personal frustration is not with Berger Brothers, who have been wonderful, but Nikon.
Imagine this from the standpoint of Berger Brothers. It's a week before Christmas. It's by far their busiest time of the year. In fact, when I was in the business, it was make or break for the profitability of the year.
Nikon goes and schedules the release of a major product that's bound to have a high demand right into this period. They want to take advantage of the Christmas market too, even if only to pre-empt potential customers from buying a competitor's product.
Then Nikon can't provide enough product. They ship ten bodies. The frenzy begins, everybody's calling, eveybody's upset. The phones and the sales staff are tied up. Making no money. With stressed out people. Cleaning up a mess of Nikon's making. For free. And impacting its other customer service as well. Oh Joy!
Then, just to add some happiness to the mix, Nikon supplies a lot of bodies to one reseller. Just to help with the appearance of fairness. It's a lot easier to send out one big wad of product to one guy and let him sort it out.
Many of us who trusted the high service guys (Berger) initially feel that we've made bad decisions. Other guys have their cameras, we don't.
But its hardly Berger's fault. In fact, they are greater victims of this process than we are.
I'm amazed that they (the photo store people) are as helpful and as happy as they are.
So, personally, I'm gonna buy what I can from Berger. I appreciate the position they are in and the service that they have provided me and empathize with their plight. There's a lot of stuff that's not in short supply that I buy that I should be giving them a shot at (flashes, filters, tripods and the like) and I'm gonna have to be a lot more careful about where that business goes.
Now let's just see if I can hold out for their D200 ship date.
I have nothing but high compliments for the way Brad at Berger Bros communicates with honesty and sincerity and I also want to support the 'smaller' shops.
You will not see me buying a body from Best Buy or any place similar because the more cameras they sell, the more the specialized, smaller, information and advice-rich, NON-CORPORATE shops will suffer.
I have no complaints with BB but they should be complaining to Nikon. I placed my order when they opened on Nov 2nd which put me in the 20's on the list. Currently I "may" be getting a camera when they get their end of year shipment. The fact is that if I had ordered my camera from almost anyone else, it would be on its way by now. It seems as though BB has not had fair treatment from Nikon as their ratio of orders to deliveries is far worse than others.
I spoke with Brad last night. I'm #10-12 (not specified any closer). He said that I would get mine in the next shipment he gets (~2 Jan). He did state that my grip was in and that he had received more grips than cameras. I decided to wait on the grip and have it sent with the camera. Can't use it separately. He does seem straight forward and also sounded a little frustrated, just as we are. Oh well, I've aited this long, two more weeks will pass quickly with the Christmas holidays. Will just have to revert back to my rusty old d70 for the time being.
Rick S U.S.Army (Ret) Blessings come from many directions. Make sure you look around. Prov 3:5, God Bless.
Just so that folks can keep this in perspective, I was well within the "first 10" for the D2X with Berger Bros. I think that I was #5 and one of my friends was #3. He received his camera and I got a call from Brad apologizing, but he had only received 4 D2X cameras and I just missed out. Two weeks later my D2X was on the way. I should also mention that I was opn two other dealer's lists for the D2X prior to calling Brad. To this day, I have never heard from either of those dealers!
Nikon sens out cameras to dealers and at least Brad really honors his list in the order that people contacted him. There are no Berger Bros. cameras that appear on Ebay when one would think that they should be going to someone on the wait-list! I never had heard of Berger Bros. or Brad until my friend in Chicago told me to trust Brad. I took his advice and have not regretted it. You will get your D200 in the correct order as regards the waiting list as Brad gets these camera into the store. That's all you can ask for. Me? I'm waiting for the initial rush to get over and will order my D200 from Brad during the coming year.
I agree with everyone's assessment of BB. Brad and his whole staff are nothing but a class act. I've always been treated with curtousy and a genuine desire to get my products to me as quickly as possible. My only gripe is I don't live next door to them
I agree with Brian but also want to add that Brad did confide in me quite some time ago what his initial order number was. The fact that he only received a very small percentage of that order was almost certainly dictated by Nikon, not Brad. Knowing Brad as I do I find it difficult to imagine that he would actually intentionally cut off his nose to spite his face. He's been nothing but up-front about the entire situation. Certainly one might opine that he should be raising Hell with Nikon but being the professional and gentleman that he is we really don't expect him to air that type of grievance anywhere but with Nikon do we? I don't. He's doing his best to be diplomatic about the entire situation when in fact he is the one who really suffers from this sitaution. As near as I can tell he's just about the only who's actually losing money on this.
My bet is that when Nikon couldn't fill all of the initial orders they diverted many from the medium to smaller dealers to satisfy places like Ritz, and a few others who have the mega-accounts. This sucks for both those eagerly anticipating the D200 but it sucks evgen more for those dealers whose orders were not fulfilled, particularly a family owned business like Berger Bros.
Brian is also right when he mentioned that the same thing happened last year with the D2X. My instincts tell me that Nikon is always in such a hurry to announce a new model that they do so before they are ready to meet even a portion of the initial demand. That's not the best business approach I've seen and it does tend to alienate some who may be a tad over anxious about getting one in their hands. On the other hand, having been one of the first to receive a D2X last year wasn't an especially good thing aside from immediate gratification. I tried for months to get a reasonably acceptable number of sharp images from that body and as it turned out it had problems. Unfortunately, this dawned on me just days before my first trip to Alaska last Summer. Brad understood the urgency overnighted me a brand new D2X with just the understanding that I would send mine back. No deposit, nothing.
Another key point Brian made - you don't (and won't) see Berger Bros. playing the (screw someone) Ebay game at the the expense of a customer's order or wait list status like some others are clearly doing.
In short if you must lay blame I'm of the opinion that it should be placed appropriately and fairly. Most, who may have posted in the heat of the moment realize the realities of the situtation by now.
Clearly, this is merely my opinion based on both what I know and surmise as well as a long standing and flawless relationship with Berger Bros. Your mileage may vary.
Enjoy the D200 whenever you get it. By all reports it's a heckuva camera and well worth waiting for!
i just happened by one of the local camera stores today and stopped when i saw a sign saying that the nikon rep was there. he told me in no uncertain terms that all the retailers got dramatcally shorted on their initial orders you cant hold that against berger bros. (who i had never heard of before a couple of weeks ago) i'm on the waitlist at one of my local stores rather than ritz, because i can go in there and ask questions and get problems solved. the local ritz, you cant even get someone to talk to, and if you do, they dont no crap about what they are selling, other than what they make the most $$$ on.
I went to Berger Bros. Syosset store last night to try out the D200. I must say that it's a major imporvement over the D100. The viewfinder is in a league of its own. The Nikon Rep also had a D2x and F6. The F6 is spectacular in every way. I still like CAM2000 over the CAM1000. Anyway, I order my D200 on Nov 3 and I may have it the first week of Jan as well.
Berger Bros shipped my D200. I have a tracking # from the guys in brown! Brad is awesome to deal with. I bought my D2X, a couple of D70s's, lenses, and now this D200 from him because of his support of Nikonians.
My local dealer is part of a 6 store chain. I bought all my Nikon equipment from them over the past 25 years before I discovered BB. Yet I've never met the owner. And when I asked to place some Nikon gear on consignment, they said, no, that will not sell fast. It's not worth our while to write up the consignment form. Ebay it!
By contrast, Berger Brothers treats everyone as though they matter - reminiscent of the mom and pop shops from the past.
I'm among those who got turned on to Berger Bros through this forum at the announcement of the D200 so I pre-ordered with them. I heard all about their wonderful customer service and small-shop care, etc.
While I'm very disappointed that I'm supposedly a top 10 pre-order and couldn't even get a camera, I understand they had little control over that. What really does burn me is that I haven't really seen the service. I ordered the camera and Deborah promised to call me with updates along the way (where I was in line, how many cameras coming in, when they'd be in, if the MB200 would be in with them, etc.) nothing. Not a single call. Finally, as all the madness is beginning on Wednesday, I call them and they act like I'm bothering them (don't worry about it, I tell myself...they're probably getting hundreds of calls today). Deborah breaks the news to me that it's possible I won't be getting one with the first order but at some unknown date in the future they'll have more and if I don't make the cut, I'll get on that list. She promises to call me Friday to let me know or Monday at the worst. Nothing. No call.
I know I'm a *tad* anxious for the camera...but is this the 'wonderful' service I'm to expect from them? Granted, I don't know of a better shop just yet but I just can't see where they are thrilling my socks off and making me want to make all my future purchases with them.
I spoke with Deborah again today...she said that they are due to get more at the end of next week or the first week in January...very sketchy, no idea how many. She went from saying that I was certainly at the top of the second shipment list to saying I should check back next week and speak with Brad so I'd be 'on his mind'... a weird & shaky conversation.
I have just received my D200 form another vendor, so I have just cancled my order from them. This should help someone on the waiting list. I will however order an additional equipment from them. It is a shame that Nikon did not give theire support to them. The staff and the owners were very helpful during this busy season.
>It is a shame that Nikon did not give their support to them. The >staff and the owners were very helpful during this busy season.
I spoke to Brad yesterday when they were about to ship my 18-200VR and I'm hanging with them. For me, relationships have a pretty high value and I can trade some money and some time to maintain the good ones. Somehow I think my decrepit old D70 will tide me over for another week or so.
I suppose it makes sense for Nikon to feed the big beasts first but when we all wind up having to buy our cameras at Wal-Mart or Best Buy, our world will be a sadder place. I'd rather wait than encourage this behavior by jumping ship.
Anyway, the lens is here and we should have a heck of a time playing with it this Christmas! Here's hoping all of you have as much fun as I'm going to!
As Brad Berger promised, my D200 arrived in Santa Clara, CA (where we are house & dog sitting for the Holidays)35 minutes ago 20 Dec. We were pleasantly surprised to receive the MB-D200 as well as we thought it would be back ordered. PS: The reason we took the sitting assignments is it places us about 10 minutes away from our grandbabies instead of two and half hours. Guess who the D200 test subjects will be! LOL