D300 Problems Mostly Smoke & Mirrors?
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OK, maybe it's a conspiracy theory on my part...but why do all these "My D300 is broken/won't focus/has a blinking or dead battery" posts/responses always seem to come from people who just joined and/or only have a handful of posts? They wouldn't happen to be Canon trolls? Or better still, maybe they are employees at DeoxIT?
That's not to say that there aren't legitimate and long-time contributing Nikonian members posting actual issues. I would be foolish to think otherwise. After all, no product is perfect, and we can always expect some degree of imperfection--especially early on in any production manufacturing cycle (and also given the rapid rate at which camera manufactures are churning out new products).
I would be lying if I didn't say that all these D300 posts are making me somewhat paranoid. I'm just waiting for the other shoe to drop with my D300 / 70-200mm TC 1.4 combo--which has performed admirably so far. Of course, I don't have 5,000 actuations yet--so I'm fully expecting my camera to self-destruct or implode at 5,001...poof...$1,800 down the drain...sorry, your warranty has expired (LOL).
A few weeks ago, I conducted a poll on Nikonians that I thought was telling. Out of almost 200 respondents (when asked whether they were experiencing any D300 reliability issues), approx. 85% said the camera works flawlessly, 6% reported very minor glitches, 4.5% said they had serious problems, and around 4.5% said it was too early to make a judgment. I felt pretty good about my purchase when I read this. But a lot can happen over a few short weeks.
The other day, I was actually one click away from ordering DeoxIT for my camera before I stopped myself and said....what the heck are you doing, the camera doesn't even have a problem. But that's not to say that I should altogether avoid keeping things clean with some rubbing alcohol once in a while. Do I really want to start putting contact cleaner near my expensive optics? At least rubbing alcohol does not leave a residue. I think not...well at least not yet.
Seriously, it just seems like every time I read something negative about the D300, more times than not it's from a newbie. At least that's my perception.
For those members who have been around a while, I wonder if the same type of mass hysteria happened when the D200 came to the market? I don't know what to believe any more. If I worked for Canon, this type of stealth viral marketing could be a very effective tactic to cast doubt on potential Nikon consumers. Think about it, it's a viable strategy to feed the market with negativity and inflated claims of problematic cameras. Of course, that would be pretty underhanded and probably unlikely. But in these "internet gone wild" days, I suppose anything is possible.
In the mean time, I'll keep clicking until I start seeing the real smoke, not just the reflection.
#1. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0RDW Registered since 20th Sep 2002Thu 27-Mar-08 07:25 PM
No need for a conspiracy theory; people are just more likely to find an online forum that they maybe haven't bothered with before if they're having problems. It's natural to want to compare notes with others in this situation. Those who aren't having problems are just out shooting! For the record, the only glitch I've noticed so far is that the camera didn't want to focus properly out of the box until the shutter had been fired for the first time.
#3. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 1Pupfish Registered since 12th Nov 2005Thu 27-Mar-08 08:47 PM | edited Thu 27-Mar-08 08:57 PM by Pupfish
There's definitely an issue with mine, but one that only rates as moderately annoying in that I have to keep the mount and bayonet spanking clean or else in a few weeks time begin to again suffer an increasing number of False Low Battery Indications, wherein my camera at increasingly shorter intervals won't take a picture until I cycle it on or off (but only until I clean the lens mount and bayonet once more).
There may be other issues but mine is real enough. However, it's just not worth trashing Nikon over; it's not even worth packing up my gear yet and sending it in for a look-see, considering there's been an easy home remedy that's 100% effective with a regular cleaning regimen.
The D300 is fully capable of superb imagery. No, it's not perfect, and buying one won't make you a better photographer--boo hoo. It's another tool in the bag of tricks, and it does some things as well as any camera out there, some things maybe best of all. But imperfectly. It's also having it's fifteen minutes in the glare of fame right now, and in so doing garnering it's share of detractors, unquestionably.
Personally, I'm choosing to look at my D300 woes in essentially the same way I consider most all modern complex systems, you have to work around the quirks. Do so, and you'll achieve enlightenment and bliss.
Or, parade your buyer's remorse around in public. Your call.
The posters who have one or two posts and are just piling on, without detail or useful feedback, ought to be taken to task to provide either if they're being vague. As Len mentioned, the ones who are trolls will go away soon enough.
My guess is that few are really trolls, but (like a lot of us once were), these relatively new gearheads are perhaps mildly obsessive or image-conscious about their gear choices, haven't yet progressed in the craft far enough to become mildly-obsessive and image-conscious Do It Yourself types who've already taken the few moments to clean their gear to determine if they themselves could effect a cure--and thereby justify the cost of the purchase after all
It's prolly easier to just hit the Post Message button to register a complaint.
Ivan J. Eberle
Taking only pictures, leaving only footprints
#2. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
>They wouldn't happen to be Canon trolls?
A few clearly seem to be trolls - or maybe have more imagination than camera equipment - as in I sold my 70-200 because my teacher said it was to big or I am on my third 70-200 in 13 months - both comments in recent threads started by "newbies"
The "imagination" group are more prevalent on some other forums and even start "me too" threads as soon as some-one posts a query - without the original poster having described what the problem is!
On the other hand several seem to be people with probably little more of a camera owning track record than an ancient Kodak Instamatic. They have heard how good the D300 is, have gone out and bought one, and initially do not have enough photographic know how to use it well.
A recent example of a "genuine newbie" issue was assuming a loosely taped cotton cloth to an uneven pebble dash wall was a good enough target for calibrating AF with a D300.
It is important to guide and help this type of relative novice. I remember over 45 years ago a youth living in a remote country area with no access to a library and decades before the internet was given a compact camera by his parents.
He did not know if changing 1 shutter speed had the same effect on exposure as changing 1 aperture. I would like to think my photographic expertise has come a long way since then. Equally I am sure there are some Nikonians relatively new to DSLR photography who know as little about f stops and shutter speeds as I knew then. They deserve just as much help as I did 45 years ago
Back to the "genuine trolls" I think they get a fair hearing with responses like "that could be caused by several things - can you post a sample" responses.
If all goes quiet it probably was a troll
Perhaps a way forward is a "computer" requirement (if a program can be divided) for most profile questions to be reasonably completed before questions can be posted.
With several thousand new Nikonians joining each month the Nikonian owners to not have the funds to pay for policing every first question bearing in mind the modest charges for being a Nikonian.
Photography is a bit like archery. A technically better camera, lens or arrow may not hit the target as often as it could if the photographer or archer does not practice enough.
#4. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 2Thu 27-Mar-08 08:53 PM
There seem to be more complaints on this forum than any other Nikon-related forum.
I have no doubt some folk do have issues with their cameras. But it is a very small group considering the number of D300s Nikon is pumping into the market each month. And of that group there is going to be some--probably a significant number--of people with problems caused by the operator, not the camera. Then there are, I'm sure, some folks who have other brands who delight in trying to cause dismay and incertainty among new and potential buyers.
Plus, as was already pointed out, the web gives a people who like to complain a larger voice.
Plus there are those whose problem is being caused by the lens theyare trying to attach--not the camera.
So, when all is said and done, I suspect the people with legitimate problems with their D300s is well below 5 percent of the total .
I'm sure this does nothing for the very small number of individuals who forked over their hard-earned cash for a D300 and have had real problems, but this whole thing needs to be kept in perspective.
#5. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 4gpoole Nikonian since 14th Feb 2004Thu 27-Mar-08 09:00 PM
Plus there are those whose problem is being caused by the lens theyare trying to attach--not the camera.
I wonder how many are trying to change lenses with out turning the camera off as recommended by Nikon.
Gary in SE Michigan, USA.
Nikonians membership - My most important photographic investment, after the camera.
D4, D810, D300 (720nm IR conversion), D90, F6, FM3a (black), FM2n (chrome)
YashicaMat 124, Graflex Speed Graphic 4x5
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#25. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 5rhyder Basic MemberFri 28-Mar-08 06:13 PM
>Plus there are those whose problem is
>being caused by the lens theyare trying to attach--not the
>I wonder how many are trying to change lenses with out turning
>the camera off as recommended by Nikon.
Or forget to turn off the VR before mounting or unmounting the lens.
#6. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
I think the most likely explanation is that someone who isn't inclined to hang out on or seek out web forums has a problem with their D300, googles the problem, finds Nikonians because it's a top rated site on google, and then they're here.
The first posts in the tone of "I have $20K worth of camera equipment and I'm so fed up I'm switching to Canon" I take as trolls. That doesn't mean that honest people aren't having real problems with D300, and that doesn't mean everyone will or even that it's likely, just that problems motivate most people to post more than non-problems.
Larry - a Bay Area Nikonian
My Nikonians gallery
#7. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 6FutureLook Nikonian since 29th Dec 2003Thu 27-Mar-08 11:18 PM
The biggest problem that I have found with my D300 is that I can't stop using it. It's crazy, because I experienced the same with my D200 which I still own an relish in spite of all the banding and back focusing.
Am I paranoid? My wife thinks so! God bless her!
Visit my website: http://www.futurelookphotography.com
Visit my Nikonians gallery.
Visit my Nikonians gallery.
#8. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Just because your paranoid doesn't mean they're not out to get you!
The only issue with my D300 is that I love it. I'm even making more hours in my busy day to take it for walks and things; so much so that my little dog is getting P.O.d. I even bought it a present yesterday, a new bit of jewelry - a AF-S VR Zoom-NIKKOR 70-200mm f/2.8G IF-ED. It rewarded me back today with some beautiful images, so much so, that it was more like a rapture than a capture.
So my D300's next problem is naming it after my wife, so that when my wife hears me talking to it she'll think it's her that's getting more affection.
You know what, I think it might be me that has the problem and not the camera.
Seriously, I agree that all the negative posts make me nervous to and I laughed when I read the seemingly magic number of 5000 captures —> 5001 boom.
Ars est celare artem — It is true art to conceal art.
#9. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 8Fri 28-Mar-08 12:21 AM
Hate to date myself but I have been involved in photography to one degree or another for mre than 50 years. I've used just about every major brand of camera made during that period (and a lot of minor ones). I loved my Nikon Fs back in the 60s and '70s. But I have to sas no camera has given me as much pleasure as the D300. It is simply a very special instrument--the best $1,800 I ever spent.
#10. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Well you should be safe to at least 10986 clicks...that's where my D300 is at. I picked it up the Saturday after Thanksgiving so it is one of the first released. With the exception of one time where the camera took a picture which was extremely underexposed and appeared to lock-up, it has been flawless. I simply turned the camera off and then back on and it's been fine since.
The camera was used mainly with a 80-200 AFD Nikon lens and occasionally with a Sigma 24-70. I did purchase the 2 year extended warranty just because the camera was so new.
I also have a couple D50s and they too have been great cameras. I opted to not buy a D200 and waited for the next generation...the D300. It was definitely worth the wait!
D300 ..."Just holding the shutter button down"
#12. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 10Scampi Registered since 01st Aug 2007Fri 28-Mar-08 01:24 AM
Quite funny responses here, thanks for the laughs! : )
I agree that the best approach with folks who seem to be new to the dSLR world is to be mindful and provide the guidance necessary to improve and enjoy photography more fully.
Before I made the decision to buy my D300 (and I do lots of research and wait things out a bit), I saw all those posts, especially at DPReview.com, and thought "hmmmm, folks might not have known what they were getting into." It seemed to me that there were a lot of the "my D300 overexposes" posts, and "it won't do this..." In my estimation, the camera has been such a success that folks who perhaps could have bought a D80, a D40X, etc., jumped on the D300 and have experienced a more steep learning curve. Not that they should not buy a D300, but a certain level of familiarity with photographic concepts, practice, and technology, makes for a far more comfortable entry into a world that requires craft, artistry, technique, imagination, technological savvyness, and vision.
I still find some folks who treat expensive dSLRs like the D300 as if it were just a consumer electronic gadget. They are so surprised when they find out just what sophistication lies within (and without).
Best to all, gassho,
The Temple Bell Stops but the Sound Keeps Coming Out of the Flowers. -- Basho
#11. "Surely Dan" | In response to Reply # 0
You are kidding correct?
And by the way...it doesn't always take 5,000 clicks and DeoxIt might in some cases cure what's simply caused in the case of dirty contatcs, but I can assure you that there is a real issue causing varied and multiple failures in some bodies....and a case of contact cleaner won't sure it.
Of those shooting longer lenses...especially in the range of the 300's, 200-400, 500 and 600's, this is a larger issue, it appears.
Actually, it amazes me that folks become paranoid when someone offers real discussion and information regarding an issue that should be of great interest in the long run.
The again, this was the same response some of us got when we started to report D2H meters going nuts and the D2x early bodies not focussing correcly either. Basically we were called trolls or condemned for being too unitelligent to use our gear poperly.
Fortuntaely for all of those who didn't believe, Nikon found a solution and fixed those issues.
My guess is that they are working on this one as well and I'm sure that they'll figure it out.
Images @ www.pbase.com/soonipi1957
#13. "RE: Surely Dan" | In response to Reply # 11tonycastle Registered since 01st Oct 2007Fri 28-Mar-08 03:06 AM
>Fortuntaely for all of those who didn't believe, Nikon found a
>solution and fixed those issues.
>My guess is that they are working on this one as well and I'm
>sure that they'll figure it out.
Much as I understand what you re saying, this is exactly the sort of thing that is likely to make me wait even longer to buy my D300.
In other words, I'll wait until I read it here that they've figured it out.
Sadly I did the same with my D200.
#14. "RE: Surely Dan" | In response to Reply # 11drichi Basic MemberFri 28-Mar-08 05:46 AM | edited Fri 28-Mar-08 05:56 AM by drichi
I agree, Jim. And I am darned sure you ain't a Canon troll, nor someone who doesn't know how to use a camera.
Some folks take it personally and get quite emotional if someone claims that they have had problems with Nikon. Usually it is accredited to user error, or a Canon troll. Or else it's not a real problem because of an unscientific Internet poll that shows only 15% have had issues.
I don't really get this. If there is a problem with Nikon (or any other consumer item) that I have paid big yen for, I'd like to know about it even if it only effects a small number of owners. What percentage of D70 owners had blod? I suspect, though like everyone else here I am guessing with no evidence, only a small percentage did.
Why would I (or anyone else) care whether or not it discourages some other guy or gal from buying the same product? I ain't in the pay of Nikon.
**Never fall in love with anything that can't love you back.**
#15. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
I agree largely with what has been said. Some may be legitimate - as the community grows, you will get more examples of people with issues. A dozen people posting issues when Nikon is pumping out 60,000 - 70,000 units per month is minor, IMHO.
Others, like I did when I got my D200, look for forums just to answer questions when the camera is new. Many cases of not RTFM - of which I am also guilty. I don't think I've done more than a cursory flip through it - the thing is longer than the Bible!
I have had no issues with my D300 so far (4000 clicks), but i have none of the longer lenses. I do constantly change lenses (esp. between my Toke 124 and Nik 85mm 1.8) and still have no problems.
Actually, my only complaint is the D300 does not have a fingerprint reader, thus knowing instantaneously who is using the camera and adjusting the settings accordingly. My wife is always yelling at me because I constantly modify the settings and she picks it up to shoot without knowing the next day....
Visit my Nikonians gallery.
#16. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
In this particular case (D300) I think alot of the issues can be addressed by one of Thom Hogan's comments in his review. The D300 AF is different than anything Nikon has produced to date. It is going to confuse both newbies and veterns alike, maybe more the veterns as I know I have become very used to the way the F4, F5, D100 and D2x operate and the D300 is indeed a different beast.
I also think there are a lot of Nikon newbies, including many Canon converts. When one is having difficulties, a web search turns up lots of posts. I'm usually more busy shooting, but if/when I have a question or a problem, I start looking at the various forums to see if others are having the same issues.
Please don't be too harsh, it's this internet thing that allows us to come together, share our problems and work with Nikon to solve problems and better their product. Sure, Nikon can be stubborn, but the more people who report problems, the more likely they are to fix them.
Some of the D300 problems have been frustrating as they are intermittent and many folks either don't know what is going on, think it's their goofs or assume it's normal. Several posts have led others to realize what they are experiencing is happening to others, which helps all around.
And yes, it's human to complain, so you are more likely to hear about the problems. And yes, user error is still an issue....but there are some real issues with at least some of the D300s which will hopefully be revealed in time.
I may not know much about art, but I know what I like. John Cleese, Monty Python
#17. "What have you been smoking Dan?" | In response to Reply # 0
Where there is smoke there is fire. It does indeed seem to be the case that less than 5% of D300 users have a serious problem, the majority of them using long lenses and teleconverters. My impression is that this group is biased to experienced nature photographers like myself and Jim Fenton who are very heavily invested in Nikon equipment. 5% is an order of magnitude greater than any quality control issue should be for a consumer product (less than .5%), and I'll submit to you that this isn't a matter of quality control at all. Rather, a group of individuals who use the D300 in a specific way are encountering various difficulties due to a design flaw in the body. For lack of a better term, let's call the flaw a matter of power management. If you were encountering sudden loss of focus, severe underexposure (including one black frame) and 50% decrease in battery charge life (intermittent), as well as the less annoying dead battery and no autofocus episodes, you'd reach for DeoxIT too. And given that you wrote this post with so little motivation, you'd likely write a book about it.
Visit my Nikonians gallery.
#18. "RE: What have you been smoking Dan?" | In response to Reply # 17thosmith Registered since 03rd Jul 2006Fri 28-Mar-08 12:56 PM
My D300 is in repair at Nikon. The auto focus motor quit working despite much help from this list for a fix. I am not angry or ready to jump ship. In fact if I had the money I would buy a second D300...it is a truly great camera.
#19. "RE: What have you been smoking Dan?" | In response to Reply # 17alshama Registered since 07th Sep 2007Fri 28-Mar-08 01:01 PM
I don't own cannon's actually my kids have all coolpix. I have a d70 and just upgraded to the d300 when it first came out. Love it and I am not a "troll" the only problem I have been having is with my 70-200 lens none of my smaller lens and it is the "low battery" issue. I know enough to shut my camera off when I change lens, and I rarely do change lens I mainly use my 70-200 lens. I have cleaned the contacts its fine then starts happening again. This is what I have told Nikon, they want me to send everything into them for what could be well over a month. In speaking with Henry's in Ontario they had someone do this in which Nikon could not repeat the problem cleaned everything and sent it back.
So in the meantime I wait to see if the real issue is found before I pack everything off.
#20. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Such subterfuge, perhaps they could be more obvious: "I have a Canon and a Nikon. My Nikon exploded and burned down every house in California. My Canon did not. Therefore, my Canon takes better pictures."
#21. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Interesting responses. I knew going in that my post would polarize to some extent. But keep in mind, it was written to be somewhat tongue and cheek. And I won't deny that if it happened to me, I would certainly be quick to point it out.
But would I post the same complaint over and over across multiple forums? Well, probably not. One poster in particular (who I will not name) appears in multiple Nikon-related forums across the web--saying the same thing time and time again. It's almost if he is on a negativity mission. OK, we get it...your camera has a problem.
I think there comes a point where we need to discriminate between a genuine desire to solicit feedback from peers about a legitimate problem, and an overt attempt to incite the masses because of your personal frustration towards Nikon.
#22. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Just looked at a new thread on "My D300 autofocus isn't working right.--It keeps hunting but never locks on target."
I would be willing to wager that 90 percent of these complaints are coming from people who simply don't understand the D300 focus system.
There also seems to be a lot of people jumping directly from P&S or simple DSLRS with settings for "Landscape" and "Portraits." Although the D300 will take decent pictures right out of the box there is a considerable learning curve--in fact it would be a real challenge for even experienced photographers to ever become familiar with all the features. There are many people who believe "If I spend more money for a camera I automatically will get better pictures with less need to learn anything." Unfortunately that's not ho the world works--at least the world of photography.
Yes the D300 may have issues with certain long lenses. But if it is an issue with only certain models (or batches of that model of lens) is it a D300 problem or a lens problem?
I know of no interchangeable lens camera, film or digital, whether it's a Nikon, Canon, Olympus, Pentax or whatever, that functions perfectly with every lens every made for that particular mount.
#24. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 22alshama Registered since 07th Sep 2007Fri 28-Mar-08 02:37 PM
I had one problem with my lens 70-200 vr before I got my d300. It was back in Sept on my d70 I had problems with autofocus just stopped working all together.
I sent it into Nikon and they "replaced the circuit - cleaned and tested" it.
I never had the same problem again with my d70. Nor did I have this problem with my d300 (touch wood) so far (fingers crossed) just the "low battery" issue.
#23. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
>OK, maybe it's a conspiracy theory on my part...but why do
>all these "My D300 is broken/won't focus/has a blinking
>or dead battery" posts/responses always seem to come from
>people who just joined and/or only have a handful of posts?
I, for one, joined when my problems started (with a new D300) and Nikon NY (Melville repair) was unable to help. I guess I needed the Wisdon of Nikonians (tm).
> After all, no product is
>perfect, and we can always expect some degree of
>imperfection--especially early on in any production
>manufacturing cycle (and also given the rapid rate at which
>camera manufactures are churning out new products).
My impression is that the D300 is going through some birthing pains (bad quality assurance or a couple of bad lots). Plus (as in my case), the camera is so new that Nikon support is having trouble understanding it. And, they're getting sloppy... I had a severe focus problem right out of the box, could demonstate it at will, and sent both a lens and the D300 body back to Melville for repair. Result? They sent it back with exactly the same problem (no change) and never tested the lens *with* the camera. I figured if it was some weird combination of body and lens that didn't like each other, you would want to check for that. But they didn't.
>I would be lying if I didn't say that all these D300 posts are
>making me somewhat paranoid.
Well, I've certainly started to doubt Nikon quality control this year.
>A few weeks ago, I conducted a poll on Nikonians that I
>thought was telling. Out of almost 200 respondents (when
>asked whether they were experiencing any D300 reliability
>issues), approx. 85% said the camera works flawlessly, 6%
>reported very minor glitches, 4.5% said they had serious
>problems, and around 4.5% said it was too early to make a
I missed the poll (sorry!) Count me as "serious problem that took two trips to repair, stumped Nikon support, and they finally gave me a new body (thank God!)"
>The other day, I was actually one click away from ordering
>DeoxIT for my camera before I stopped myself and said....what
>the heck are you doing, the camera doesn't even have a
Good call (nothing against DeoxIt) but wait till it's broke till you fix it.
>Seriously, it just seems like every time I read something
>negative about the D300, more times than not it's from a
>newbie. At least that's my perception.
Well, I started back in the 1970's worked as a professional after that and have now moved on to other work but keep photography as a hobby. My experience with the new D300 is that It will be a long time before I trust this camera on a valuable shoot or vacation.
Just me two cents worth.
#26. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
I’ve shot 30,000+ images in the last two years with a D2X and a D2Hs. Not a single failure. My month old D300 failed to focus and locked up twice within the first 500 frames. This occurred with a 70-200 VR; the same lens used on the other cameras for many, many images without problem. My observation is that my failures were precipitated by high frame rates in short periods of time and the nearly nonstop use of continuous-servo focus and VR in excess of 45 minutes.
I’ve followed the suggestion of cleaning the contacts and if the problem happens again, I’ll send the D300 in for service. I don’t feel the need to complain about the problem, as I was aware that a potential problem existed prior to my purchasing the D300.
For shooting sports contests in low-light, I have found the D300 superior to both the D2X and D2Hs, and missing a few frames and a few minutes is not a big deal for me. However, if have to shoot something critical, I have no confidence that the D300 is trustworthy and I will use the “old” cameras. If I can go a couple thousand frames on the D300 without error, I will probably begin to trust it. If I am shooting for pleasure or using single-servo focus, there is no question that it is the D300 I’ll have on my shoulder.
The D300’s capabilities, as compared to the D2X and D2Hs, make it a good investment for me, in spite of its problem. Until Nikon addresses and corrects the problem or I have long term success, I simply acknowledge that there are times I can’t risk its use.
The reported problems with the D300, whether dirty contacts or something more severe, are real. I didn’t post mine as I did not feel is would serve any purpose. I’m only posting now so that the D300 problems are not attributed entirely to trolls.
#27. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Here's what I find amusing - all those who are so eager to impugn the integrity, intelligence or motives of people who report problems with their equipment.
I mean, what gives? It's as if your personal honor is at stake! It's just a product, sold by a corporation whose aim is to make a profit. Questions raised about the product you bought, are not an attack on you, or your smarts as a consumer. Why such defensiveness? Does acknowledging that a product may have problems paint you as an incompetent because you bought that product?
This whole thing is thick with psychology. The paranoia is most unattractive. I see this over and over again on product-centered boards: accusations that the "complainers" are a secret agent infiltrating from the enemy camp on an undercover mission of sabotage. "Canon trolls!" "Nikon trolls!", "Sony trolls!" Has anyone ever documented a single case where a camera manufacturer has paid people to do such a thing on any board? Yet boards are full of fanatics accusing critics of being "paid trolls". Or are there are in fact free-lance unpaid volunteer secret agents for any manufacturer? I'm not aware of one such DOCUMENTED instance on any board, and I've followed photo boards for years. I HAVE seen the reverse - multiple times. Accusations against "complainers" that they are "trolls" for a rival manufacturer, and when you examine things closer, it transpires that the "trolls" are actually long-time users of the "aggrieved" brand, many times very distinguished photographers with portfolios and even a measure of fame. You'd think we'd all learn something from this, but sadly we don't, as this is more about psychology than facts.
Stop the paranoia. If the complaint is invalid or a result of user error - they'll be set straight soon enough. Meanwhile, we can only BENEFIT by bringing legitimate problems to the attention of the manufacturer. We gain nothing by attacking those who report problems - on the contrary, by attacking those who report problems, we can only lose.
Finally, there needs to be less emotion and more rationality here. Speak to the issue - legitimate or not - and not to the "motives" of the poster. When I looked to buy a camera, I tried my best to look for what would fit my needs. I didn't have a prior allegiance to Canon (even though I've used their cameras) or Nikon (even though I used an F3 for some portrait work at a studio). This time around, when I decided it was time I got into DSLRs, I looked at all offering from major brands. I selected the D300 based on what it had to offer. I didn't care one whit about the fanatics on Canon/Nikon/Sony/Olympus/Pentax boards. It is not an emotional issue for me. The problem as I see it is when people get emotionally defensive about their choices. And posts like this:
"why do all these "My D300 is broken/won't focus/has a blinking or dead battery" posts/responses always seem to come from people who just joined and/or only have a handful of posts? They wouldn't happen to be Canon trolls? Or better still, maybe they are employees at DeoxIT?"
bring nothing to us consumers, being as they are completely devoid of merit, but full of baseless paranoia and senseless accusations. These statements are factually incorrect in addition to being comically conspiratorial - since there are MANY long-time and distinguished Nikon users who have reported these problems. Someone's tin foil hat is on too tight.
#28. "Hello Carol" | In response to Reply # 27Sat 29-Mar-08 12:23 AM
Thank you for the sanity check
Honestly, as far as I'm concerned, discussing these issues makes sense for every single person who has bought or is considering buying.
The potential of a problem obviously there and I can't imagine why folks wouldn't want to know about these issues which some are having.
Images @ www.pbase.com/soonipi1957
#29. "RE: Jim Fenton" | In response to Reply # 28Pupfish Registered since 12th Nov 2005Sat 29-Mar-08 02:45 AM
Jim, I'm having trouble following that other long thread on Nikoncafe, could you clarify that your prior bodies did or did not respond at all to the home remedy of a thorough lens mount/bayonet/pins & pad cleaning and or DeOxIt treatment? Thanks,
Taking only pictures, leaving only footprints
#31. "Hello Ivan" | In response to Reply # 29Sat 29-Mar-08 07:53 AM
Body # 2 magically was cured for about 2 day...3 and 4 made no difference as the failures re-occurred in as little as 20 minutes or as long as a day.
I did get replacement gear from Nikon yesterday which I have to clean as the lens mount on the camera and the contacts are definitely coated with some type of oily film...enough so that it will mark a microfiber cloth with an oil mark.
Images @ www.pbase.com/soonipi1957
#32. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 27
Since this thread seems to be winding down, perhaps I could give a "semi-official" reaction to some of the things that have been said...
Firstly, it must be emphasised that any member who has a genuine problem with any item of Nikon equipment is welcome to post about it here, whether they are looking for advice in rectifying it, or simply trying to establish whether anyone else has the same problem. Such posts should (and generally do) receive a sympathetic response and all the help that is required, whether it is the member's first post or their 10,000th
Secondly, like most similar websites we do get some postings about problems where looking for help is not the prime motive. Posts made to criticise the manufacturer or dealer, to insist that a problem is widespread without sufficient evidence, or to instil doubt amongst other members who may be considering buying the item in question, can lead to negative responses and bad feeling.
Sometimes it's not easy to know the intent, but we should always treat posters politely and not be critical.
#30. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
Sorry if I gave the impression that I am condemning all Nikon users who have had legitimate D300 issues. That was not my intent.
But no offense (Carol John Daly), your analysis of me is way off. I think you give me too much credit.
Anyhow, this discussion is digressing so I'm not going to fuel the fire by trying to defend my point.
For those I have offended and who are currently dealing with broken cameras, I hope Nikon fixes your problem soon so that you can get back to doing what you love best...which is taking pictures.
As for me, I should probably stick to photography as well
#33. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 30sakeith Registered since 14th Feb 2008Sat 29-Mar-08 09:32 AM
Thanks for this string of posts, it helps validate my assumptions and put things in perspective, I was beginning to think this forum was full of chronic complainers and a waste of time; in fact I have been considering asking for a refund of my membership fee. As a new member with a low number of posts I have often wondered why I'm not experiencing any of the various ailments described and in general am very happy with my camera body and lenses. I have unfortunately waded through a lot of repetitious messages on generic topics like "I am an thinking of purchasing ... or have just acquired ... or have discovered ..."
As a new member, I feel a page or post addressing frequently asked questions like memory card recommendations, unscrupulous camera dealers, differences between various camera bodies, after market batteries, etc. and a link to an on-line manual may be more a more appropriate response to many of these concerns.
#34. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
I assure you these problems are real. I have a D50 and a D80 and they have always worked flawlessly. My D300 is at the Nikon service center in New York due to an AF malfunction.
Sorry to say it, but Nikon did a poor job of testing this model prior to release.
#35. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
I posted a comment re this topic to this thread earlier today but it seems to have disappeared - censored? Anyway, what I basically said was that whether all the comments re D300 problems are real or imagined, they're of sufficient quantity to give me cause to think that where there's smoke, there's fire. As a result, I'm deferring upgrading my well-used D200 to a D300 until I see a lot less adverse postings here about the D300.
#36. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 35ScottChapin Charter MemberSun 30-Mar-08 12:04 AM
Naw, do what you want of course, but forums like this are a magnet to folks with problems. I've weathered these types of threads from the F100 to the D100 to the D200 and now the D300. All are great cameras.
Of the thousands of cameras sold so far, I doubt that the 40 or so having problems means that the other 249,960 have serious issues. To make that inference is statistically unsound.
That's not to say that we should turn a deaf ear to our friends who are having issues, it's just not enough to throw the baby out with the bath water.
My D300 is issue free so far, and I couldn't be happier. If you are sincere in wanting one, you are simply missing out. Which is fine, that's your choice.
Powder Springs, GA, USA
Nikonians Team Member
#37. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 35Sun 30-Mar-08 11:35 AM | edited Sun 30-Mar-08 11:37 AM by briantilley
>I posted a comment re this topic to this thread earlier today
>but it seems to have disappeared - censored?
Just answering that point - no posts have been removed from this thread at any time. You can check this out by looking at the post numbers in the thread listing - there are none missing.
Maybe you have a PC problem, or there was a web glitch...?
Regarding your other comments, obviously any purchase decision is up to you but we have had a lot less critical posts about the D300 than there were about the D200 or any of the D2 series.
#38. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 37rbeal Registered since 16th Aug 2006Sun 30-Mar-08 12:57 PM
If everyone who didn't have a problem posted a message this would be very boring place!
Lots of people get irrational feelings about brands - at least I know I know I do sometimes. That is what advertising is all about. Some love, then feel disappointed, then the love can turn to fury. Both feelings are irrational but hard to control.
Boring it may be, but here is my track record of problems with Nikon. This helps put things in perspective.
F2. 20 years of use. After 10 years the collar around the shutter release came loose. Nikon fixed it in 10 minutes, free of charge.
Variety of prime lenses all no problems except new 50 f/1.4. Loose barrel when focussing. Replaced free.
F4. I wrecked it in on the second day I had it by attaching a non Nikon lens that would not come off again. My fault. I had to borrow a body for a trip to India. Nikon managed to take it apart and get the lens off without destroying it.
F5. No problems. Various lenses, no problems. (The F5 design was improved and allowed the non-Nikon lens to be attached - and come off again).
D70. No problems. 18-70 no problems. 80-400 VR no problems.
SB800 no problems.
D300. Sufficiently confident in Nikon and my good luck that I bought it from Hong Kong to get it much cheaper than UK prices. Warranty would be difficult/expensive to exercise (have to ship it back). (Nikon UK will repair all Nikon equipment, but will not accept China warranty.)
12-24DX, 16-85DX, 70-300VR no problems.
The D300 works well. If it breaks I'll pay to get it fixed. It isn't very likely and I am usually lucky.
#39. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 38jgersing Nikonian since 05th Oct 2007Sun 30-Mar-08 02:01 PM
You are absolutely right! Talking about all your non-problems is totally boring. The reality which most of you Nikon hype junkies don't want to face is that in their haste to get cameras to the market rapidly, Nikon did not thoroughly test these cameras prior to production. It happened with the D200 (remember the banding?) and now it's happening with the AF function on the D300. You can stay in denial if you feel better, but the problem is real and as consumers who shell out hard earned money for this equipment, and as fellow Nikonians, it is our responsibility and obligation to share our experience in the hope that consumers will be informed and that Nikon will pay more attention to detail.
I'm sure that Nikon will fix my camera and I will be a happy Nikonian once again, but the truth is the truth, and we need to accept it. There have been multiple complaints about this problem and if you don't believe me, get off this site and visit others. The blogs are full of similar complaints.
#40. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 39Sun 30-Mar-08 02:17 PM
Been on a lot of Nikon forums. Not the number of complaints seen here and some of them obviously are by the some of the same posters as here. Boottom line: If 70,000 cameras are shipping monthly the number of people experiencing is not out of the ordinary for Canon or Pentax of Toyota or Nissan--probably better.
If you check profiles of people on the on line auctions you will see that most of the complaints and negative feedback come from a very small group of buyer and sellers who have histories of complaining. Nothing is ever as good as the think it should be.
#41. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 39Sun 30-Mar-08 02:34 PM
May I refer you back to my reply (#27) above? Characterising those who are happy with their cameras as "hype junkies" and being "in denial" is neither accurate nor polite.
If you would like help with your AF problems, we will try to oblige
#42. "But Brian..." | In response to Reply # 41Jim Pearce Nikonian since 02nd Mar 2004Sun 30-Mar-08 02:39 PM | edited Sun 30-Mar-08 02:40 PM by Jim Pearce
It is fine to characterize accomplished photographers who are heavily invested in Nikon equipment and happen to be experiencing difficulties as "chronic complainers" (#40)? I respectfully suggest you close this thread.
Visit my Nikonians gallery.
#43. "RE: But Brian..." | In response to Reply # 42Sun 30-Mar-08 02:52 PM
Yes, agreed with Jim. As the original poster of this message, I would be fine if Brian wanted to close this thread, as opinions have been expressed on both sides of the issue. As we can see, this issue is not black and white.
#45. "RE: But Brian..." | In response to Reply # 42Sun 30-Mar-08 03:22 PM
>It is fine to characterize accomplished photographers who are
>heavily invested in Nikon equipment and happen to be
>experiencing difficulties as "chronic complainers" (#40)?
Post #40 was referring to people who post at auction sites, not at Nikonians. "You Nikon hype junkies" is rather more personal.
But you're right - derogatory remarks are unacceptable whichever side of the "fence" they come from.
Everyone has had the opportunity to have their say in this debate, so as also suggested by the original poster, I think it is time to close this discussion.
#44. "RE: D300 Problems Mostly Smoke & Mirrors?" | In response to Reply # 0
This is not the place to get a probability sample of D300 users so that one can make a reliable estimate of number/types of problems. You are seeing an extremely biased sample from a very popular camera.