How do people feel about Factory Refurbished cameras. I've been told that the camera you may be getting is a return that they can't sell as new so they re-label it "Factory Refurbished". I'm looking at a Nikon D4 Demo that is listed as factory refurbished with a 1 year warranty for $4999.00. I know, buyer beware. I was just wondering if anyone has had any experience in this area. Thanks
Where's the D4 coming from? I have experience with refurb lenses from Adorama and they are absolutely perfect. If it's a Nikon refurb with a 3 month warranty I'd grab it and save $1000 and put that money into lens.
I can't speak from specific experience with the D4, but I recently purchased a D3s factory refurb. It arrived packed in a Nikon box labeled as "refurbished". I'd give the cosmetic condition a rating of 9 out of 10. My only disappointment was the shutter count of 121,974. That's a little more than 1/3 the stated 300k lifetime. I expected a much lower count than it has, but very happy overall with the camera. It could almost pass for new. You'd never guess it has over 100k actuations just by looking at it.
Perhaps the lesson here is about expectations. Don't expect a refurb to have a low shutter count and don't expect the retailer to know the count, if asked. It never hurts to ask but when I did, I was told they don't know the shutter counts on refurbs from Nikon.
Whatever path you decide to take, best wishes in acquiring an awesome camera!
Thank You everyone for your input. I sent an e-mail to the company offing the camera about the shutter count and was told they get them back from Nikon packaged ready for shipping so they say they don't open them up. That being said, I'm hoping since it's a new camera on the market the shutter count would be low.
That's a normal response, but I saw nothing in my packaging that would've prevented them from opening the box. No seal of any kind. They simply choose not to open it. Having said that, I think you're right in thinking that its shutter count is likely low, given its the latest model.
Since it was a demo, it's unlikely the shutter activation count is high. If it was refurbed for a different reason, it could have a high shutter count. My D4 currently has a count of 118,983.
For a $1,000 discount, it's likely a demo model is a great deal. If you're allowed to return it for full credit, all you would need to do would be take a single photo to know what the shutter count is. The D4 should last about 400,000 shutter actuations.
I just bought a refurb from Cameta and returned it within 3 days. The shutter count must have been reset, it was at zero, my 1st shot said one on ps6. It had poor resolution also with auto fine tuning the lenses. Also the shutter seemed to have issues working properly. Compared to my friends D4 it was terrible. Bottom line, I returned it and was out the $67 ups shipping charge. In my case it did not work out. Their warranty is Great, but this camera had issues. If refurbished, nikon did not test it properly. But they seem to have quality control issues. I have a D600 , D300S, had the D3s, and wanted the D4. I'll probably wait for the next D4X, or Maybe a D400 if that ever really happens. Nikon does not listen to their customers. With sluggish financial results, a quality D400 would sell in huge numbers , if it had quality control, and a better body then the limitedD600 body. TheD609 is a great camera, but not the best auto focus system for Wildlife photographers looking for BIF.
And Cameta said this was a "Nikon" factory refurb! This one wasn't which Cameta refurbed for "sure"? This sounds very suspicious to me as Nikon's policy has been not to reset the shutter actuation counter. The do bring the menus back to the factory settings, however.
Cameta camera consistently gets high ratings at "ResellerRatings.com" but after a couple of negative experiences with them, I don't purchase anything from them. I know other Nikonians have had excellent experiences with them, however, and my experience may not reflect their general sales conditions, but I'm now sticking to B&H, Adorama, Berger, Calumet, and KEH.
My "Nikon" refurb's shutter count was NOT reset but the menu's were reset to factory default, just as you said. In addition, the box is printed with the word "refurbished". I was told that you can't know with certainty what the shutter count is on a factory refurb because Nikon could theoretically replace the shutter during the refurb process and the count would remain whatever the original shutter count was, because Nikon does NOT reset counts during the refurb process.
I've purchased three refurbished cameras... two from Cameta, and one from Adorama. In both cases, the cameras arrived in like new condition, and provided me with zero problems and absolute reliable service.
I would also have no hesitation to recommend or purchase a Nikon refurbished camera. The only caveat is to actually make sure it's been refurbished by Nikon and not just being called refurbished.
Refurbished cameras purchased through Cameta or Adorama have been fully checked by Nikon. Doesn't mean there couldn't be a problem (over the years I've read about a couple) but they stand behind it and will replace it.
I can't speak for the D4 but I purchased a refurbished D2Hs (Cameta) and was shocked to find the shutter count was nearly 27,000; plus, the sensor was filthy! Cameta was willing to exchange the camera, but after hearing from the Nikonians Community, I decided to keep it. That was almost a year ago and it's fine.