I am an "early adopter" of a D4 - due to the generosity of a friend who got his order in before I did, but decided not to keep it himself. It's a GREAT tool, but one which has already spent some weeks back at Nikon already. The first failure was of all circuits that handle external inputs. It was fixed and updated, under warranty, of course.
Yesterday I turned it on and took a couple of test shots before an event that I was shooting. I was surprised to see gross underexposure. I played around for a few minutes but without finding any obvious reason for the underexposure. It bahaved similarly with my 24-70 f/2.8 and with my 14-24 f/2.8, so I put it back in the car and used the D800 instead. I had a bunch of shots to take indoors without flash - a situation for which the D4 is ideally suited! Anyway, I shot at ISO 2000 with the D800 and am fairly pleased with the results.
Back to the D4: This morning, I investigated the problem fairly thoroughly but found no explanation. Auto exposure (I use Matrix mode 99% of the time I'm using auto) is low by, typically, 2-3 stops. However, if I turn on LV, the exposure is accurate. Using full manual and setting exposure according to my Sekonic meter, yields perfectly exposed shots.
Can anyone offer a suggestion? I have already tried complete resets, but to no avail. No settings seem to be "wrong".
I'm beginning to think that this body needs to go to El Segundo AGAIN.
EDITED to add that, when in full manual mode with shutter speed and aperture set according to the Sekonic meter, the camera's exposure indicator shows significant overexposure - but the actual shot is correctly exposed. This seems to confirm that the camera's exposure system has taken a turn for the worse!
Gee, thanks Marty! I had hoped that someone would argue with me - but that hope has all but faded away...
I'll call Nikon tomorrow, but doubt very much that there is a simple solution. I think I'll try to play a "I've lost confidence in this particular copy, what would it take to get a replacement" card even tho' it will probably have no effect whatsoever. I wonder what their definition of a "lemon" is!
This is obviously rather frustrating as, when it's behaving properly, the D4 has proved to be such a magnificent tool. When paired with a D800 I feel there's almost nothing that I cannot tackle successfully!
I guess I'll have to shoot the video of my sons' Ice hockey games with the D800 for a few weeks. They and their team members use my footage for play analysis (or so they tell me).
It's not too late yet! Any/all helpful suggestions will be gratefully received until around mid-day tomorrow.
"For the record", I'll share salient parts of my upcoming conversation with Nikon Service/Repairs, tomorrow.
How about a full reset or pulling the battery for a minute or two? Don't know if it'll help but maybe some setting was changed somewhere, or a software glitch... At least worth a try before having to send it in. I recently had a problem with AF - after installing the recent lens update my camera wouldn't auto-focus. I couldn't understand/find why, but once I pulled the battery and reinstalled it worked fine again.
OK, I have spoken with Nikon and they couldn't offer any option/advice other than to return it to them once again.
As it's less than a month since they sent it back to me after the previous service, they are going to e-mail me a pre-paid UPS label so that I don't incur any shipping charges.
Apparently, I can't ask for a rapid turnaround until I have the new Service Order No. which, of course, I won't receive until they have opened up the package and read my cover letter. Damn! This means that I'll probably be without it for a total of around 3 weeks again!
Along the lines of a complete re-set of the camera and removing the battery (done and done), is it possible that the firmware is corrupted, thus causing the problems? Do you have the latest firmware version loaded? If not, you might try loading it, and if you do have it, maybe someone more knowledgeable than I can say if it is safe or not to try to reload it. Firmware update instructions say that if the firmware update is not loaded properly, the camera needs to go back to Nikon. Don’t see where it can hurt to try; it’s otherwise going back to Nikon Service anyway.
In my accompanying letter, I included words to the effect that I have lost confidence in this particular body - and encouraged them to consider sending me a replacement! Although I'm only an amateur, I am an extremely loyal customer. All they have to do to verify that statement is to look at all the Nikon gear I have registered with them. I expect their flagship DSLR body to be DEPENDABLE.
Hey, nothing ventured, nothing gained... Yes, I'll post any/all available details about this problem after/when/if I get it back.
I've got to be a bit careful what I say here, 'cos I don't want Nikon to become swamped with requests for replacement D4 bodies...
Probably influenced by the letter which accompanied my D4 when it went back to El Segundo for the second time - we'll never know for certain - but Nikon sent me a brand new, full D4 kit, by UPS "Next Day" service. FWIW, my letter did refer to the long list of Nikon "goodies" that I have registered with them, as a way to confirm that I have been a very loyal customer.
This post is just one way of saying "Thank you, Nikon".
OK, so you all know that Nikon graciously sent me a brand new D4 as a replacement for one which had to be sent back multiple times. There are no signs of the new one being a refurbished unit. The S/No is MUCH later than my "old" one.
Today, I wanted to take a small number of test shots of a target, using LV. I happened to be using a 70-200mm/2.8 VR. These would be the very first shots with the new body.
The camera is set for 14-bit RAW files on the XQD and JPEG fine on the CF. The lower LCD on the rear of the camera confirms that setting. However, simply pressing the LV button (the LV selector is set for stills) causes the indicators for BOTH cards to show only JPEG.
I cannot find any setting which makes the camera save an image in RAW when LV is used, even when both cards are set for RAW only. The indicators change to JPEG as soon as I touch the LV button.
Firmware is at rev. 1.02 for both A and B. 1.006 for L. There is nothing later on the Nikon downloads site.
Will someone who has a D4 please check out the above and let me/us know if you are able to store images as RAW when using LV? If you ARE able to confirm that your D4 "behaves as expected" in this respect, PLEASE suggest what I could be doing wrong! I've been trying, unsuccessfully, to find my mistake for at least an hour.
I can't believe that I'm the only person who has attempted to use this combination of settings! In fact, it's what I always use when a PC lens is installed - but I haven't needed to use one since moving to a D4 from my beloved D3 and D3X.
My D800 happily complies with my request to store images as RAW when in LV...
I'm beginning to think I desperately need a vacation!
Wed 01-Aug-12 01:27 AM | edited Wed 01-Aug-12 01:29 AM by Ferguson
>Today, I wanted to take a small number of test shots of a >target, using LV. I happened to be using a 70-200mm/2.8 VR. >These would be the very first shots with the new body. > >The camera is set for 14-bit RAW files on the XQD and JPEG >fine on the CF. The lower LCD on the rear of the camera >confirms that setting. However, simply pressing the LV button >(the LV selector is set for stills) causes the indicators for >BOTH cards to show only JPEG. > >I cannot find any setting which makes the camera save an image >in RAW when LV is used, even when both cards are set for RAW >only. The indicators change to JPEG as soon as I touch the LV >button.
Under the shooting menu, at the end under "Live View", I think you have "silent" selected. When selected it shifts to JPG's which are scraped from the video (i.e. they are low resolution) at a whopping 24fps. Very cool, a movie in stills.
Is that what you are seeing?
I tried it both ways, "Quiet" and "Silent" - the quiet is just shutter motion and is real NEF's (if in raw), but he "Silent" is always JPG.