I am greatly enjoying my new D4, with one exception thus far. In the heat of the moment, when repeatedly adjusting focus (AF-on), aperture, and VR (shutter half way) and shooting away, the camera suddenly hangs up. Power remains on, LCD panels show information, but the shutter no longer operates, and power cannot be switched off. The solution is to turn the camera to off (though it seems to remain on), pull the battery and restore it, and then turn the camera back to on. All is returned to normal. This glitch is rare but annoying--perhaps 3 times in 2500 photos during a recent trip. It seemed to occur more often when using the new Sony memory card, so I switched to my usual Sandisc CF card (extreme IV pro). That may be a hint at the problem. My wife's D7000 did the same thing when new, and the problem disappeared after the first firmware update. She was using a very fast SD card, and the problem was reduced when using a slower card. Any others witness this problem, and if so, determined the problem? I suspect it entails memory/processing/control traffic problems tripping over each other. Cheers Gary
I had the same problem last night. the green light would not go off as if it was writing to the card for over three minutes before I pulled the battery as the camera would not respond to any other control including turning power on and off. I was writing to my cf card when it happened, and lost the last picture.
Albert Esschendal - Nikonian in Hengelo(O.), The Netherlands ----------------------------------------------------------------------- Nikonians Moderator: D5/D4/D3/D2/D1 Users Group, D300/D200/D100 Users Group, Nikkor Autofocus Lenses and Dutch Cafe Moderator Website: Albert Esschendal Photography
I realize that I'm late to the party about this issue, but I was away using the D4.
I've had the same problem and NPS's and Nikon's response (which I received today) was underwhelming.
"Regarding your recent email to NPS:
Nikon is investigating a permanent solution to this issue and will update users accordingly. To immediately resolve this issue, users can turn off both the "Highlights" and "RGB Histogram" display options in the "Playback Display Options" sub-menu found in the "Playback" menu."
This issue has been around for more than a month and I would have hoped that a permanent solution would have been found by now.
Based on today's response, no solution is forthcoming at least as far as Nikon USA knows.
I followed half of Nikon's recommendation and turned off the color histogram in image review. I use the "blinkies" a lot so I left the highlights warning on. So far it has fixed the problem. I shot about 500 exposures at a little league baseball game yesterday and had no problems. I expect Nikon to fix it with the first firmware update.
When it did occur in the past, I just pulled the battery out for a couple of seconds and went back to shooting. But I don't know if I lost any images that I shot but didn't get written to the memory card. If that happened, it's not obvious that I lost any images.
Has anyone determined if you lose images when the camera freezes - like maybe the last image shot before the freeze? Obviously you have an opportunity loss for shots you can't take while the camera is "frozen".
Gary, I would say having your camera randomly stop performing and be unable to turn it off using the on/off switch is a defect.
Imagine if your car did that. So, pop open the hood, hop out of your car, disconnect the battery cable, reconnect the cable, slam the hood and restart your car. Obviously, a camera isn't on the same level as a car, but a defect is a defect.
I'm not sure about anybody else but when I spend $6000 for a camera I expect major defects to be resolved before production starts. I, too, own a D7000, and I never heard of the problem you mentioned. D7000's did have a problem with white spots on low light videos that was fixed by a firmware update.
Jack, You definitely lose the last image when the camera freezes. I'm not sure if during a motor driven sequence, if you lose more than the last image.
Point well taken. At the level of the D4, it is indeed bizarre that a glitch of this sort was not caught and fixed. I wonder how prevalent it is among D4 units? Like rare nasty drug side-effects, perhaps it takes time and numbers to uncover. Even then, quality control should do better.
Update on my experience. Shot a concert last night - 400+ images with the D4. Camera set as previously mentioned with color histogram turned off in image review, but highlights warning (blinkies) left on. No problems with the D4 freezing up.
So the fix continues to hold. Now if Nikon will just get the firmware update out to fix the problem permanently.
It seems to be a rare event. During a trip to Italy, I shot about 4K frames, and the problem showed up just 3-4 times, always while in the heat of manipulating settings on the fly, so who knows that the offending specific combination actually was/is.
>Update on my experience. Shot a concert last night - 400+ >images with the D4. Camera set as previously mentioned with >color histogram turned off in image review, but highlights >warning (blinkies) left on. No problems with the D4 freezing >up. > >So the fix continues to hold. Now if Nikon will just get the >firmware update out to fix the problem permanently. > >Jack
Forgot to mention that I also shot a little league baseball game (500+ images) and no problems. Have a wedding on Friday - that will be a good test. Still, we need the firmware fix from Nikon ...
I had the same problem today. It only happened once and has only happened once out of about 50,000 actuations. I turned it off, pulled the battery and put it back in. Afterwards everything worked fine.
Also, I am curious about the relation to blinkies and histogram. Does the "freeze up" only occur if one has display of shot photos automatically on? I'm guessing not, otherwise someone would have mentioned that as a workaround?
My auto-display is off, just like on all my cameras.