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Galveston, US
22 posts

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luisfelipetrigo Silver Member Nikonian since 13th Jun 2008
Thu 15-Aug-13 10:55 PM

Hi all:
I have a AF-S Nikkor 17-55mm 1:2.8G ED lens that I have been using since 2008 with my Nikon D1Xs.
Last week I, as I was walking down some stairs I lost my footing and fell down. Unfortunately, and with poor judgement, I protected myself instead of my equipment and used both hands to stop my fall.
The camera/lens, which is heavy, hit the concrete floor on the edge of the lens and bounced to hit on the opposite side of the lens rim before coming to a stop. The camera is in working order, none of the glass elements is broken/damaged... BUT the zoom mechanism is not working. Instead of a range of 17 to 55 I have a range of about 37 to 42.

I need help in determining where to send it for repair (assuming it is repairable).

Thanks to all for your help.

Luis Felipe Trigo