I have a AF-S Nikkor 17-55mm 1:2.8G ED lens that I have been using since 2008 with my Nikon D1Xs.
Last week I, as I was walking down some stairs I lost my footing and fell down. Unfortunately, and with poor judgement, I protected myself instead of my equipment and used both hands to stop my fall.
The camera/lens, which is heavy, hit the concrete floor on the edge of the lens and bounced to hit on the opposite side of the lens rim before coming to a stop. The camera is in working order, none of the glass elements is broken/damaged... BUT the zoom mechanism is not working. Instead of a range of 17 to 55 I have a range of about 37 to 42.
I need help in determining where to send it for repair (assuming it is repairable).
Thanks to all for your help.
Luis Felipe Trigo
#1. "RE: Damaged lens" | In response to Reply # 0JonK Nikonian since 03rd Jul 2004Thu 15-Aug-13 10:32 PM
I would send it to Nikon or an Authorized Nikon Repair Service. In the past I have used Nikon Service in Melville, NY. This is the page where you can initiate a repair.
I too have had to have a poorly-zooming lens repaired. I vaguely recall that it cost about $240 to replace the zoom collar and do an overall CLA.
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#2. "RE: Damaged lens" | In response to Reply # 0dm1dave Nikonian since 12th Sep 2006Thu 15-Aug-13 10:56 PM
An good alternative to the Nikon repair center you may want to try APS in Morton Grove, IL. They are an independent Nikon authorized repair center.