It's my busy season as I am loaded down with hockey tourneys to shoot. Tonight I had my 70-200 f2.8 go haywire after a gentle "bump" from a kid's skate while he was jumping over the boards....(only the boot, not the blade, and it was so gentle I barely felt it.). Also the "bump" was on the lens hood....not the lens itself). Immediately after this my lens would not autofocus (kept seeking and bouncing around), and strangely enough the manual focus ring is frozen. It won't budge.
Anybody ever have this issue before. If I have to send it to Nikon, it will kill my business this year. I really need to find a fast solution.....even if it costs me some bucks.
Ya know tho....it really was very, very gentle. It's unbelievable. I do not mind having to pay for repair as it's been a great lens. I just thought someone may have had a similar issue. The focus ring lockup in conjunction with the autofocus issue is strange. I tried everything I know to get it back in order but to no avail. I am going to drive it to Chicago from Minnesota to the APS guys on Monday. I simply cannot be without this lens for long. A rental may be in the offing. I have 20 tournaments to shoot in the next 8 weeks !
Sat 17-Nov-12 12:13 PM | edited Sat 17-Nov-12 12:14 PM by ericbowles
The Focus mechanism is the second most common repair based on data at LensRentals. My local Nikon Authorized shop sees a lot of this problem. It can happen even without a bump. My guess is you had a problem brewing and the bump was enough to trigger it. When you have action like you experienced, it's hard to judge how much force was involved.
This probably falls into the category of normal wear and tear. You can try sending it to Nikon or Nikon Authorized Service and getting it repaired under the 5 year warranty - if relevant.
The good news is that it should be an easy repair. My local Nikon Authorized shop probably could turn it around the same week.
I know this is silly, but check the switches on your lens and camera body. Perhaps a switch is out of place.
- it's almost certainly not eligible for warranty. Nikon seems to say that a lot of things are "due to impact damage" and this would likely qualify.
- I'd send it to an authorized repair depot. They are a WHOLE LOT quicker than Nikon, especially if you ask for it to be done quickly. There are many, but I use APS in Morton Grove, IL. Assuming that they have parts, you can probably get it in and out in a week there. I've never had Nikon turn anything around in less than about three. Weeks. These guys.
- You need something in the meantime, so I'd rent. I use LensRentals.com, but there are several other good ones.
_____ Brian... a bicoastal Nikonian and Team Member
My gallery is online. Comments and critique welcomed any time!
Yeah.....I use Lens Rentals all the time. Roger is a good guy . I already made arrangements to bring it to APS on Monday. Next week is an "off-week" for me with the holiday, so I may be OK. Will probably use this chance to try the new VRII 70-200. Heard good things.
Thanks for the help guys. I did absolutely everything....switches, attach/re-attach etc. No dice. The lens is not under warranty and I'll bet I have shot over 250,000 images with it in the last 5+ years. And that does not count where I focus but don't actually shoot, which probably doubles the number. Probably just gettin' old and worn out like me !!!!
I transitioned from the older 80-200mm f2.8 AF-D to the 70-200mm f2.8 VR II and I'll tell you -- there's a world of difference. I was never disappointed in the old lens -- but the new one just absolutely wows me. Not that it makes a difference in sports, by the VR II function is MOST useful in the case of singers, speakers, etc. I am getting exquistiely sharp images at 1/40th at 200mm. Try one - you'll love it.
Wed 21-Nov-12 10:22 AM | edited Wed 21-Nov-12 10:29 AM by PSAGuy
Took my 70-200 to APS in Morton Grove IL. Needed a new autofocus motor and misc other items. $550. Still better than buying a new one. They were VERY prompt in getting me a reply and also will have the lens repaired in under 1 week (even with the holiday in there).
Thanks to Brian (and all) for the great advice.
All in all a good service experience.......which then brings me to my next post called "What now ?"