Does anyone have experience of buying Nikon lens in US but did not register this within 10 days of purchase due to whatever reasons, and later Nikon deny its extended warranty(5 years)?
Nikon said one need to register within 10 days for 5 years warranty to be in effect, otherwise, 1 year. If one have the receipt with serials number bought from authorized Nikon dealer, why Nikon would make users do this extra step in such tight timeline? Provide that buyers find this out after 10 days period and then return within 30 days? That would waste a lot of time and energy and cost!
You won't need to worry about this. I have not sent in any registration card within 10 days, for the reasons you noted. Either I sent them in after a month, or not at all. I never had an issue with warranty. The registration card is used by Nikon's marketing, and sending it in won't help with warranty claims, and not sending it in won't hurt. For warranty, all you need is the warranty card and the receipt. They just give you that 10 day limit for the card so you won't forget to send it in.
Thanks for information, now I feel a little bit less stress. For a lens worth more than 2K(70-200/2.8 VR 2), it is quite important to have extra coverage.
I actually wrote to nikonusa.com on this issue, and one of them replied and said they could not do anything about this if one missed the 10 days period. Even I told them it could make one to return a good product, and it is hard to understand why Nikonusa insists on this rule.
I've never sent in the cards. I've never had a warranty issue with a lens past a year and less than five years, but I have had them with camera bodies, several times. Nikon must behave this way in the US as that is what the consumer protection law requires.
_____ Brian... a bicoastal Nikonian and Team Member
My gallery is online. Comments and critique welcomed any time!
THANKS for the information on the lens warranty in US! I just bought 70-200/2.8 VR2, really could not keep it IF they does not honor extended warranty, because it is simple silly that ask one to register within 10 days, when received, one might only have 2-3 days to register, and one has to drop everything to test it before one can register, but one can return within 30 days.
No need to worry. Keep your receipt and your warranty information. You should not have any trouble as long as you have an official import, your receipt and matching serial numbers (on the receipt, warranty card, product).
One thing that's for sure, don't fill out the warranty card until you're sure you want to keep the lens, since that will likely make it difficult to return. If that means ignoring Nikon's 10-day window, then so be it. That said, once you've decided to keep the lens, there's no reason to not send in the card.
I won't make any guarantees on Nikon policies, but I did have a warranty repair done on a 2-year-old 70-200 VRII with a sticky aperture. I had never sent in the card, but after the failure made sure the lens was registered online, and followed their instructions to the letter on sending in copies of receipt and warranty card with the lens. They covered the repair no questions asked.
Case resolved: as long as one registers the lens in the website: http://support.nikonusa.com/app/account/overview with receipt and warranty paper that matches the lens, and of course, purchased lens from authorized Nikon dealer, NikonUSA will honor 5 years warranty.
Thanks to everyone who helped me to reduce the anxiety.
The laws regarding warranties override any Nikon policy. You are required to show proof of purchase in the US from an authorized dealer, that is all. The warranty card does not activate warranty, purchasing the product does. Warranty cards are used by manufacturers for research and marketing reasons, but the primary reason is getting your email and mail address for promotions. The laws are different in other countries.