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Nikon Service in Taipei

MarcG19

Arlington, US
289 posts

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MarcG19 Registered since 16th Apr 2009
Tue 30-Oct-12 03:38 PM

My experience with Nikon's authorized service center in Taipei.

First, this is most clearly a legitimate Nikon center, as befits a major Asian city. Lots of Nikon paraphenalia, well lit and arranged office, and I found the location by googling "nikon service taiwan".

Company info:
國祥貿易股份有限公司 (台北總公司)
台北市南京東路三段272號2樓
+886 2 2740-3366
+886 2 2773-4490

Note that this claims to be an import export company, but is actually a Nikon local rep (I'm sure Taiwan expats could comment on why this system exists in Taiwan).

Location is near the Nanjing E Rd. MRT, address is Nanjing E Road, Number 272, on the 2nd floor.

Though I used Chinese, it looks like English would not be a problem.

They gave an invoice, and addressed my problem quickly. Turn around was 2 business days. No charge, and they implied that they would honor my US warranty, although in the end all that was necessary was a clean off of the SD card slot, so they said.

Both times I went (drop off and pick-up) there were a good number of other Nikon users in the room also dropping off/picking up from their 3 service desks. Full range of Nikon products being brought in, to include a D700, a D300, and (worryingly) a dude with a D600 (since as I write this the D600 is barely a month old).

I would not hesitate to go to them again. Nikon service in the US has been good to me, but I've heard horror stories. I don't get the feeling things are as bad here. Don't waste your time by trying to get service through a Taiwan Nikon dealer, which some people do, which results only in them sending the camera in for you.

Cheers,

Marc

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"90% of my best life's work could have been made with a manual body, a 24mm lens, and a telephoto zoom in the 80-200 range"
- Galen Rowell
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