Hello Just joined on the recommendation of a friend who uses Nikon professionally. I'm just a keen amateur. Having some trouble with my D90 (the batteries or more likely the battery contacts) so will be looking for advice on getting it fixed. Cheers Tony
Frequently the camera refuses to turn on at all (the top screen is completely blank). If I 'clean' the contacts with a pencil erasure I can usually get it to work after a few goes and it will then work normally. Next time I come to the camera though it will often be completely blank again.
I have two Nikon batteries. One has stopped working altogether, the other works intermittently as described. I've just cleaned the contacts in the camera and on both batteries using DeOxit as suggested above, but no improvement. When I'm cleaning the contacts in the camera with a pencil erasure, the middle contact feels different (less spring than the other ones) so I wonder if there's a mechanical problem with them. I think I'm going to have to take it to a repair shop (only two official ones in the UK so would have to send it off). Open to other suggestions though.
I'd focus on the batteries as they are the easiest and cheapest issue to resolve. What does the battery information screen show you? It's in the Tools section of the camera menu and shows battery life. Does it indicate the batteries are both working properly? Is there any chance either battery is counterfeit?
If the problem is not the battery, it most likely is either the contacts and related mechanism, or something more complicated. And that means a trip to service.
Is the firmware up to date? Be careful with firmware updates as you must have full power through the entire update. If you lose power it creates another problem that requires service.
Managed to get both batteries to work by leaving the battery door open and wiggling the battery with my thumb. Both show as 'new' on the battery info (unlikely either is counterfeit). I'm convinced it must be the contacts or mechanism so will investigate sending it off. I think they are embedded too deep in the camera for me to consider taking it apart myself. Thanks again for your help Eric.
If you know anyone with a camera that uses an EN-EL3e battery (D200, D80, D90, D300, D300s, and D700) try testing your battery in their camera and their battery in your camera. If your camera works with their battery, you know the problem is either the battery or the charger. If your camera doesn't work, there is a problem with the camera.
Hi Tony and welcome. A pity about the batteries and contacts. Hopefully you can get it sorted soon. A camera shop might be able to tell you before you do send it off somewhere. Or if there's a local photography club you might be able to get someone there to have a look.
Just an update. In the end I've sent my D90 off for repair and servicing. Should be back in about a week. Expensive but hopefully I'll be back to normal again soon. Thanks to everyone who gave encouragement and advice. Cheers