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Installing problems with Capture NX2 and View NX2

rumpole

Dallas, US
13 posts

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rumpole Registered since 05th Apr 2012
Sat 14-Apr-12 06:59 PM

I recently bought a new computer and have been setting it up the past couple of days. I am getting an error message when I try to open NEF files in View NX2 (version 2.3.1) using Capture NX2 (version 2.2.3).
The error message is :

"Cannot load file:C:\users|Brian|Pictures|Nikon|Transfer2|002|DSC_0230.NEF"

I have not had any problem on my previous computer although I was using View NX2 (version 2.3.0). The other change is that I am using Windows 7 Professional 64-bit and also shooting much larger files using new D800. There appears to be no problem downloading into View NX2. I then right click on the photo and try to open it in Capture but get the above error message. Any ideas would be appreciated.

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