I upgraded my computer this weekend and I noticed that the version number of Capture NX 2 is 2.2.3. I know that I installed 2.2.6 and then the 2.2.7 patch, so I uninstalled everything, rebooted, and installed 2.2.6 again. I checked the version number and it said 2.2.6. Cool...until I rebooted. After the reboot, the version again indicated 2.2.3. It should have been 2.2.6 as that's the version I installed (I hadn't applied the patch yet). I applied the 2.2.7 patch and version 2.2.3 is indicated both before and after a reboot. The weird thing is that under Programs and Features in Windows 7 (SP1, x64), the version says 2.2.7.
Thanks for the reply Eric... I should have been a little more specific about my "upgrade". I actually did a complete system rebuild with new motherboard, CPU, RAM, SSD, and video card. Windows 7 x64 was newly installed on the SSD, so there's no chance that any shortcuts to previous versions were hanging around. The only versions that were installed were the 2.2.6 full version and the 2.2.7 patch. How I get 2.2.3 out of that it beyond me... Also, having the version state 2.2.6 immediately after installation of the full version (before the patch) and then 2.2.3 two minutes later after a reboot is really strange. I had no problems with version numbers on my previous system which was the same OS, just different hardware.
On a side note, Capture NX 2 flies on the new system. Here are the specs:
Asus P8Z68 Deluxe motherboard Intel Core i7-2600K LGA 1155 CPU 16GB Corsair RAM Corsair Force GT 120GB SATA III SSD Asus ENGTX560 DCII video card
I had a problem upgrading and quickly discovered that there are files that each upgrade (patch) "leverages" from the previous version. Uninstall, clean your registry, reboot, and begin with the original version you had installed and build with each new version rebooting after each installment (this sets the registry)... dont skip a version/patch upgrade.
That should work and if it doesnt you may want to contact the folks at NIK if you continue to have issues.
I have been lucky, I guess. On my one windows machine (along with five macs in the house, I did an uninstall of CNX2, cleaned the registry, and just installed version 2.2.7 directly, no upgrades. Works fine. Older system though, XP Pro, Service Pack 3
The files I used are the same ones I used on my previous system without incident. I have uninstalled, cleaned the registry with Nikon's removal tool, and started over after rebooting several times with the same results. I even downloaded the 2.2.6 full and 2.2.7 again from Nikon and get the same version. The splash screen and Help About say 2.2.3 and the under Programs and Features it indicates 2.2.7 is installed. Just weird... At this point, I'm chalking it up as a glitch as everything seems to behave as it did on my previous system.
Well, I tried the suggestion to install the patch without installing the full version and that didn't work -- the patch recognized that Capture NX 2 wasn't installed and it wouldn't proceed.
After a couple of additional tests though, I did end up figuring out what the problem was and I now have CNX2 installed and indicating it's at version 2.2.7 like it's supposed to. What I found I can only classify as either a Windows 7 or CNX2 bug...
Specifically, it occurred to me that I had disabled the Windows 7 Virtual Store as part of my system rebuild and apparently when that is disabled, the version information is incorrect. I reenabled Virtual Store, uninstalled CNX2 and Message Center 2, cleaned the registry, rebooted, and reinstalled both the full version and the patch. Voila! Version 2.2.7 is displayed even after several reboots. So mystery solved.
I did some additional testing and as it turns out, I really didn't have to reinstall as the correct version information is displayed by simply reenabling Virtual Store. Go figure...
Not sure if this is relevant in your case, but Nikon tells me that Capture NX2 has not been approved to run with the Lion OS. I tried to load Capture ver 2.2 on to my Lion MacBook Pro only to get an error message. When I called Nikon they tell me Capture is still being tested with Lion and is not approved as yet.