Yes you may be right. I acknowledge and enjoy Thom's well written camera books and other work but wonder at his rants at Nikon software? A simple statement as to why he has stopped using or recommending Nikon software with logical reasons (not one spelling transposition) should suffice. Also let the market dictate whether Nikon must stop providing software.
A lot of the recent "hot air" is due to Nikon taking a stance on pirated copies of it's software - a move that I support because the revenue lost could have been used to further improve the product!
Regards, Clive Liddell Pietermaritzburg South Africa
When Thom compares the different converters, he has one criteria that compares how fast you can tweak the NEF to its maximum capability and here NX2 is rated VERY FAST. This is the main reason I use NX2. I also have CS5 Extended and Photomatix in my tool kit and I consider myself a very advanced user of CS5, but although I can do anything I want in CS5, I can always do any RAW stuff faster and better in NX2. Is NX2 ideal? No it is not but we are only into iterations of version 2. Adobe Photoshop ahs been around for over 20 years. So I don't care if Thom no longer thinks NX2 is the best, for the reasons he has stated, as it does what I want it to do VERY FAST.
>When Thom compares the different converters, he has one >criteria that compares how fast you can tweak the NEF to its >maximum capability and here NX2 is rated VERY FAST. This is >the main reason I use NX2. I also have CS5 Extended and >Photomatix in my tool kit and I consider myself a very >advanced user of CS5, but although I can do anything I want in >CS5, I can always do any RAW stuff faster and better in NX2. >Is NX2 ideal? No it is not but we are only into iterations of >version 2. Adobe Photoshop ahs been around for over 20 years. >So I don't care if Thom no longer thinks NX2 is the best, for >the reasons he has stated, as it does what I want it to do >VERY FAST.
Happy Nikon convert from Canon... D700 24-70 f2.8 70-200vr f2.8
>Thom made that simple argument some time ago. For a long time >he was a big proponent of Capture as being the best overall >solution but his critiques are valid. > >If you scroll towards the bottom of this page (the section on >Conversions) you'll read his reasons: >http://www.bythom.com/softwareweek.htm
thanks for posting that i while checking his page out missed that.
now i see the differences in my use of NX2 and his, being he is a pro.... reading his three ratings NX2 seems #3 which is what i am concerned with is "very fast". and that is getting a nef looking good.
different workflows for different people. that said i still can't help but wonder if there isn't more to it than whats printed by thom. my opinion based on reading his writing.
Happy Nikon convert from Canon... D700 24-70 f2.8 70-200vr f2.8
There are potential NX2 users who are very proficient on Photoshop, Bridge, ACR. There have also been improvements in Adobe Lightroom and other software. Pros who do their own post-processing may have time limitations to re-learn Nikon Capture every time there is a new version and decide to rather stick to a known software. That is all.
I have the opposite "problem" - I know Capture NX very well now and have hundreds and hundreds of man-hours invested in learning the Nikon way. To add to this it does most everything I need so I'm staying .
I can understand someone who knows Photoshop with the opposite "problem". I can only thank a prescient sales associate at my local dealer who foisted the then-new Capture NX box at me when I was a digital newby. I never saw him again but Thanks
Processed hundreds of images this past weekend and all was well.
My goal is to become super advanced with the tool I know. Investing hundreds of hours in a completely different workflow holds zero interest for me.
In future I would like to see the Capture platform evolve and I will stay with it. My time is too valuable. Looking forward to Capture NX3!
Sorry but what you state isn't my reading of Thom's post. My take is it is legitimate license holders who are complaining about buying an upgrade and their serial number doesn't work. You aren't seriously suggesting that Thom is defending person's with pirated copies of Capture?
Correct. He is slamming Nikon (appropriately) for having an inconsistent enforcement process across the board for determining who in fact has a valid key.
For example, will Nikon only accept copies of actual invoices/receipts or if you can show a screen shot from your credit card statements online, will that suffice as evidence?
What qualification is being used by Nikon to positively identify compromised serials that are being passed around vs. a user who's had a bad string of luck with CPUs or changing hardware? IIRC, the old Capture license allowed you to install the software on a PC and a Mac, but not concurrently run them. How do they distinguish if the installation/activation occurred sequentially and within a short time of each other?
Given the terms and conditions that the user "accepts" by virtue of purchasing the software and activating it, do those T&Cs now cover cutting off someone's valid key after X activations without an appeals or validation process?
This is the slippery slope of software protection. You want to stop the bleeding, but how much of it is real bleeding and does it really off-set profit losses by alienating your current and valid user base? I don't think anyone at Nikon has made the P&L and Risk Management matrix decisioning on that. It's a knee-jerk reaction, and a bad one at that.
Why do people not READ posts properly before jumping in?
My post states, if you read it carefully, that even if your software is legal (mine is) and you get problems (I didn't), as long as you have the proper documentation which, if you have any sense, you will have, you will be OK.
I will agree that they (NIK) seem to have gone a little OTT and SHOULD give an explanation to clear things up. But will I be jumping ship?
That comes under the heading of "Cutting One's Nose Off To Spite One's Face"!
I did read your original post Charlie. What is not apparent is your current use scenario. Are you a nominal end-user or heavy user of Capture? Is it part of your livelihood or are you a recreational/hobbyist? Secondly, you're assuming the issue is happening only to consumers who bought serials from a "dodgy" supplier. Some of the issues around activation are hitting people who had bought and paid for a boxed copy of CNX2 that was authorized for sale in their region of the world. To frame the discussion strictly as lack of prudence on the part of buyer is only part of the total story.
For a professional who's time is really meaningful money, Capture's key validation could become a showstopper if it prevented him/her from activating the software in the case of an upgrade or hardware failure. For the rest of us - we may have the werewithal to either chase Nikon and preserve our consumer rights or vote with our feet and purse.
As for who follows who - we have no idea how influential Thom's decision might be to others. He himself often waves the modesty fig leaves when that question comes up, so it's not a matter of overinflated ego. As an individual who's been working on maturing my workflow for fifteen years now, it's far from a masterpiece, but I do know that CNX is still the preferred RAW converter for me. But I'm a hobbyist - so I fall squarely into the latter camp described above. If I was a pro and I was burning billable hours struggling to resolve a valid key that I knew I bought and paid legally, I would be incensed to say the least. That's what Thom is really saying, and that's absolutely a valid point. It's about being customer-centric, and Nikon's current software protection practice that cuts off valid users as well as compromised keys is likely to cause as much loss of current business as what they think they're saving. There are ways to approach this - for example, limit the disablement to truly compromised keys - pay several grayhats who are torrent and warez savvy to find and locate the common offerings out there that actually provide text files with working keys and keygens using valid key seeds. There aren't that many. That would be an immediate band-aid and you know you're only disabling folks who would never put down real cash to buy your product anyway.
This whole situation has been very strange, as it appears some people who had an earlier version of CNX2 installed were asked for a key. I have never been asked for a key since the original install and I have installed every update. Why some people have continual problems with CNX2 installation certainly deserves further review, but with the PC base having the possibility of almost infinite configurations, this is a challenge. Throw in the problem of some vendors selling bogus keys and you have a real mess, but it is not necessarily the fault of Nikon nor NIK. I have always registered my SW on the Nikon site and even if I did have a problem, my key is there and registered with them. I think all purchasers should register their Nikon products so that this issue of keys would be moot.
Wed 10-Nov-10 09:30 AM | edited Wed 10-Nov-10 09:30 AM by ericbowles
I experienced the product key issue on my work laptop - my other laptop went fine.
One of the issues is that Nikon does not validate Product ID's "registered with Nikon". It readily accepted my Capture NX2 product key, but when it came to this upgrade required me to go back to the original Nikon Capture product key. We're talking software that was purchased 5 years ago. I did have the product key, so there was no real harm. But I spent 20 minutes looking for the right product key at a time when I expected to be doing a quick upgrade.
Of all the software I own, including Microsoft products, this is the clumsiest approach to validation I have seen. And it was with a minor upgrade which makes it especially irritating.
Eric I have no idea why it asked you for the old key. That only happened to me when I first installed NX2, never for any upgrades. But I also have the old CNX registered with Nikon, so it is availabel there if I need it. I also keep a spreadsheet with all of my photo gear on it, including make, serial numbers and pass codes as required, as well as what I payed for an item and who I bought it from. I update it when ever I purchase or sell anything.
The bottom line is why then are there some people experiencing these problems? Could it be some are trying it on or they simply don't know the proper procedure. I don't believe Thom is stirring it up for the hell of it. I switched to windows 7 and 64 bit a few months ago which means that I have stopped using Capture. When they finally release a 64 bit version AND iron out the inevitable problems then I will upgrade assuming that the upgrade path is problem free.
In confirmation of Bob's post #15, I have never had any problem with Nikon product keys, either. I, also, have always registered my Nikon products with Nikon. Not only does that allow them to quickly confirm my product status, it serves also as an off-site backup of my Nikon-specific critical data. It is unfortunate that some people have had problems with Key-usage and, in an ideal world, that should not occur. Given that our world is very far from ideal, it would seem prudent/advisable to spend a few minutes registering all of our valuable software. Admittedly, I'm not positive that registration will prevent the problem in the future, but I suspect that such action is at least helpful.
Compared to 3 years ago I do not think he is as credible - but that is another topic. Some people make up there own mind For what NX2 does well, which is a lot of what many photographers want, it has no near equal. For what it does not do, like 50-500 or 120-300 f2.8 zooms, there are other suppliers. On product keys I have only been asked after a clean re-install - which is normal software procedure.
Photography is a bit like archery. A technically better camera, lens or arrow may not hit the target as often as it could if the photographer or archer does not practice enough.