Even though we ARE Nikon lovers,we are NOT affiliated with Nikon Corp. in any way.

English German French

Sign up Login
Home Forums Articles Galleries Recent Photos Contest Help Search News Workshops Shop Upgrade Membership Recommended
members
All members Wiki Contests Vouchers Apps Newsletter THE NIKONIAN™ Magazines Podcasts Fundraising

Positive Nikon Service for D600

JPJ

Toronto, CA
1327 posts

Click to send email to this author Click to send private message to this author

"RE: Positive Nikon Service for D600"

JPJ Silver Member Nikonian since 20th Aug 2009
Mon 24-Jun-13 08:01 PM

>>Did they pay for the shipping?
>>
>>Jason
> Nope...I paid for shipping the camera to Nikon.

I asked somewhat rhetorically, although there have been isolated cases of local Nikon repair depots covering shipping, the official policy is that the customer pays. It is nice that they turned it around quick for you - but I would be arguing with any company that wanted me to pay for shipping so they could fix a known defect in their product. I wouldn't call that positive customer service, especially if my camera was only a few months old.

In any event, it is very good that your d600 is back in action, it is one of the best DSLR's in the world and Nikon would be better served in my opinion to be more transparent and proactive about these issues in the future - and to not ask customers to spend money so they can fix manufacturer defects. As it is they have made it so most people HAVE to ship by refusing to provide parts to 3rd party shops.

Jason

Visit my Nikonians gallery.

Visit my Nikonians gallery.

A general, generic topic Positive Nikon Service for D600 [View all] , CharlieBinMD Gold Member , Sun 23-Jun-13 10:16 PM
Subject
ID
Reply message RE: Positive Nikon Service for D600
1
Reply message RE: Positive Nikon Service for D600
3
     Reply message RE: Positive Nikon Service for D600
6
     Reply message RE: Positive Nikon Service for D600
7
Reply message RE: Positive Nikon Service for D600
2
Reply message RE: Positive Nikon Service for D600
4
     Reply message RE: Positive Nikon Service for D600
5
          Reply message RE: Positive Nikon Service for D600
8
               Reply message RE: Positive Nikon Service for D600
9
Reply message RE: Positive Nikon Service for D600
10
Reply message RE: Positive Nikon Service for D600
11