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Where are the returned D600's going?

km6xz

St Petersburg, RU
3559 posts

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"RE: Where are the returned D600's going?"

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Wed 12-Dec-12 09:31 AM

Cameras are checked out, cleaned and repackaged with a sticker indicating it is refurbished. If repairs were needed based on the tests, they are repaired but there is a strong indication that most cameras returned are not defective. Mail-order greatly increases the returns because the products were never held or even seen by most sight-unseen on-line buyers so they use buying and returning as the equivalent to dropping by a store and picking one up, maybe several are ordered. And all but one is returned.
We saw thousands of D7000 returned because of inexperience with the camera that required more careful technique than their older lower resolution, low pixel density cameras on which they learned their habits. The same occurred with the d800 which was just too sophisticated a camera for many people who rushed out to get one thinking that it would magically overcome the perceived shortcomings of their point and shoot or D40. Hundreds were probably returned because it was too heavy and the on-line ads could not demonstrate that feel until UPS delivered it.
Some were returned because of an actual defect however. Those got repaired if the problem could be reproduced on the test bench.
I suspect that getting a refurb is no more risky than one that was never tested since it left the factory.
Stan
St Petersburg Russia

Visit my Nikonians gallery.

A general, generic topic Where are the returned D600's going? [View all] , stash Gold Member , Tue 11-Dec-12 11:26 PM
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