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D800 Returning from Melville: Left Focus

Pugzilla

Boca Raton, US
220 posts

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"RE: D800 Returning from Melville: Left Focus"

Pugzilla Registered since 05th Aug 2008
Fri 28-Jun-13 06:55 PM

Walter

If you tell the truth you don't have to remember anything..

Visit my Nikonians gallery.




It's been a while since I've posted so I'll bore you (and warn you also) with the continuing saga.

More precise testing when I returned from DC showed that no additional repair had been performed and the camera focusing remained more out of spec than before its first repair. Shortly after, I used some email and phone information received from a kindly fellow Nikonian, but nothing panned out. A direct call to Nikon Corporate yielded a conversation with a very sympathetic operator who transferred me to the corporate service manager. She was not in, but next morning I received a email from an assistant mgr (I think) who mentioned her receipt of the message and sent me a UPS label to returning the camera for reevaluation.

I also sent email images of my Lens Align testing (pretty clear cut proof, I thought) to Nikon, but I've heard nothing from them since the day I sent them, although he did say that he was send the camera to a tech to determine why . He mentioned something about focusing differences in low light and sunshine may be the problem. Well, this is not an answer I would expect, so I sent on my own, images of some tests done in daylight which demonstrated the exact same focus pattern as the LensAlign tests (if the Center spot focuses at +20 (or more) using fine tune, the left spot focuses at about +5 and the right, 0.

I am awaiting a reply.

This is a hot, active topic! D800 Returning from Melville: Left Focus [View all] , stappy Gold Member , Thu 02-May-13 09:09 PM
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