Even though we ARE Nikon lovers,we are NOT affiliated with Nikon Corp. in any way.

English German French

Sign up Login
Home Forums Articles Galleries Recent Photos Contest Help Search News Workshops Shop Upgrade Membership Recommended
members
All members Wiki Contests Vouchers Apps Newsletter THE NIKONIAN™ Magazines Podcasts Fundraising

Nikon repair center messed up my D800

sylvatica

Somerville, US
14 posts

Click to send email to this author Click to send private message to this author

"Nikon repair center messed up my D800"

sylvatica Registered since 16th Jan 2013
Thu 17-Jan-13 12:25 AM

Hello Nikonians,

I've been reading you for a while, and today I need some advice. Here is my story.

I've bought my D800 in the USA in July 2012, and I've quickly realized that it was backfocusing with the left AF sensor. To be specific, my AFS 35mm 1.4 and my AFS 85mm 1.8 both needed an AFFT (AF Fine Tune) value of -5 for the center focus point and -15 for the extreme left focus point. The difference was manageable and I've decided to wait a bit before sending the camera to Melville to be adjusted.

That's what I did just after christmas. My D800 came back last friday and is now completely messed up:

- It frontfocuses with all my new lenses. I have tested the 35mm and the 85mm wide open with the central sensor and without fine tuning. The results are quite explicit.

Click on image to view larger version



Click on image to view larger version


My lenses are less than 6 months old and they are fine as you can see on this picture taken with a D200 (left is the 35mm, and right is the 85mm)

Click on image to view larger version


- The focusing system became unreliable. After fine tuning my lenses in daylight, first focus tests in daylight were acceptable. As soon as I entered my house with artificial light, it became totally unreliable. I then realized that the amount of fine tune needed for my lenses was dependent upon the color of the light. It was not the case before I sent the camera to Melville. I've done enough fine tuning in natural and artificial light before to be positive about it. Now, a lens that needs +10 in natural light needs +20 in artificial light. Of course, all those tests are done with the central sensor. The following picture explains that:

Click on image to view larger version


I have called Nikon on monday, and I first had someone nice who apologized, asked me to send pictures and told me that I will receive a UPS label in the afternoon to send the camera back. I've uploaded the files within 15 minutes and I haven't heard from them. I called back tuesday, and I've asked for a replacement as they have messed up my camera. I've been told that someone is currently looking at my pictures. They promised me to come back to me the same day, or on wednesday. I did not get any news from them today.

It is very hard for me to trust these people anymore. I would like to get some advices on how I should handle the case.

Thanks for your help,
Francois


Attachment#1 (jpg file)
Attachment#2 (jpg file)
Attachment#3 (jpg file)
Attachment#4 (jpg file)

Visit my Nikonians gallery.

This is a hot, active topic! Nikon repair center messed up my D800 [View all] , sylvatica , Wed 16-Jan-13 11:25 PM
Subject
ID
Reply message RE: Nikon repair center messed up my D800
1
Reply message RE: Nikon repair center messed up my D800
2
Reply message RE: Nikon repair center messed up my D800
5
Reply message RE: Nikon repair center messed up my D800
6
     Reply message RE: Nikon repair center messed up my D800
8
Reply message RE: Nikon repair center messed up my D800
7
Reply message RE: Nikon repair center messed up my D800
9
Reply message RE: Nikon repair center messed up my D800
10
     Reply message RE: Nikon repair center messed up my D800
12
Reply message RE: Nikon repair center messed up my D800
11
     Reply message RE: Nikon repair center messed up my D800
13
Reply message RE: Nikon repair center messed up my D800
22
     Reply message RE: Nikon repair center messed up my D800
24
          Reply message RE: Nikon repair center messed up my D800
25
               Reply message RE: Nikon repair center messed up my D800
26
Reply message RE: Nikon repair center messed up my D800
14
     Reply message RE: Nikon repair center messed up my D800
15
     Reply message RE: Nikon repair center messed up my D800
18
          Reply message RE: Nikon repair center messed up my D800
19
     Reply message RE: Nikon repair center messed up my D800
16
     Reply message RE: Nikon repair center messed up my D800
17
          Reply message RE: Nikon repair center messed up my D800
31
     Reply message RE: Nikon repair center messed up my D800
27
          Reply message RE: Nikon repair center messed up my D800
29
          Reply message RE: Nikon repair center messed up my D800
32
               Reply message RE: Nikon repair center messed up my D800
33
               Reply message RE: Nikon repair center messed up my D800
35
                    Reply message RE: Nikon repair center messed up my D800
37
               Reply message RE: Nikon repair center messed up my D800
34
                    Reply message RE: Nikon repair center messed up my D800
36
                         Reply message RE: Nikon repair center messed up my D800
38
                              Reply message RE: Nikon repair center messed up my D800
39
                                   Reply message RE: Nikon repair center messed up my D800
40
          Reply message RE: Nikon repair center messed up my D800
30
Reply message RE: Nikon repair center messed up my D800
3
Reply message RE: Nikon repair center messed up my D800
4
Reply message RE: Nikon repair center messed up my D800
20
     Reply message RE: Nikon repair center messed up my D800
21
     Reply message RE: Nikon repair center messed up my D800
23
     Reply message RE: Nikon repair center messed up my D800
28