Sorry to hear about your experience. Hope it works out well.
Just before the end of 2012, I dropped my D4 and 200-400VR to the ground from a distance of about 5.5 feet. The parking lot was rock hard and frozen. The lens broke off the camera and bent the mounts on both parts. Nikon has had it since January 2nd. With NPS on my side, I was hoping for a quick return, but the service tags on both say "Parts Hold". I won't know if that means two extra days, two extra weeks, or two extra months until after the parts arrive and they complete the repairs.
The price to fix the lens was $600 and $532 for the body. Both were coded as service "C" which indicates major repairs. My equipment is insured with State Farm with a $100 deductible. The $100 isn't a problem, but the wait is terrible!
I wondered into this forum tonight because I went ahead and ordered a new D800. Should be here tomorrow afternoon. I wanted one anyway, but the Parts Hold spurred me to make the purchase.
Since the drop, I have now added tethers to both tripods and will take the extra few seconds to snap it to the foot of the lenses.