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If not Lubricant…then what?


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N4TVC

Burke, US
109 posts

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"RE: If not Lubricant…then what?"

N4TVC Registered since 15th Jul 2006
Mon 16-Jan-12 10:03 PM

I have an update on my particular camera (purchased in March 2011). As I had stated earlier in this thread, I was hoping that the oil/lubricant spitting would eventually subside. I started thinking about this and decided that since my camera would soon be out of warranty that I probably ought to do something about it aside from cleaning the sensor monthly.

I documented my issues with photos showing about 25-30 perfectly round spots, mostly toward the right edge, printed these photos on 8X10 sheets and included the images on an SDHC card. I also stated that I was uncomfortable with oil being sprayed in other parts of the mirror box and possibly onto the CAM4800 separator lens and secondary mirror. I followed the instructions on Nikon's Service and Repair site and included my receipt from back in March, boxed it up and shipped it to the Melville, NY Service Center.

Nikon immediately (well, within 2 days of receiving it) acknowledged the issue (their words "oil on sensor") and set it up for "B1 - minor parts replacement". 2 days after that they marked it as "Shipped".

A total of 16 days back to me with the following on the repair sheet:

Replace Mirror Operation
Adjust Autofocus Operation
Adjust Mirror Angle
Clean CCD
General Clean and Check

Yes, I thought it odd that they called it a CCD, too.

So far the camera is working extremely well with no new oil spots on the sensor after 100 shots (before, 100 shots would yield at least 2 new spots). The autofocus is much better, a remarkable improvement. Either the adjustment or the cleaning of the CAM4800 lens or, probably both has rendered the focus operation worlds better than before.

It's really great to shoot now without accumulating oil spots and with improved AutoFocus accuracy. Mark me one very happy customer.

Nikon did a superb job of acknowledging receipt and problems, updating the status online, and getting it back to me quickly. They have done everything I could have expected.

I submit this so those of you who might be experiencing this particular problem will have confidence in Nikon's willingness to "make it right".

Charles

This is a hot topic  It has been locked by a team member If not Lubricant…then what? [View all] , elec164 Silver Member , Wed 21-Dec-11 04:44 PM
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