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"RE: 12-Oct UPDATE Broken shutter on D7000"
Your dealer has to be your advocate - that's why they shipped it instead of you. Either they can figure out how to escalate or give you the information to do it yourself. I'd go up the chain at the retailer. If they want your business - and positive feedback to others - they need to do something.Eric BowlesNikonians TeamMy GalleryWorkshopsNikonians membership — my most important photographic investment, after the camera