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Broken shutter on D7000

Nocanrun

Lancaster, US
124 posts

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"08-October UPDATE: Broken shutter on D7000"

Nocanrun Registered since 15th Jul 2008
Sun 09-Oct-11 01:09 AM

OK, after two weeks without hearing anything from Nikon or the retailer, I have to make inquiries myself and of course Nikon will not speak to me but only through the retailer.

Bottom line, I have to pay for the repair, $160 plus shipping. The simply told the retailer that the shutter flaps were bent which implied that I must have bent/broke them when doing a sensor cleaning? Really?

First, I've never had to clean my sensor...secondly, I never knew where the shutter was until I took it in to the retailer where he showed me where it was AFTER it broke...and finally, no, I've never dropped or hit the camera against anything that would cause damage to the camera.

So, bottom line, Nikon does not stand behind their product warranty. This was a defective shutter in my eyes and it was a matter of time before it broke. Sorry, if they can imply that I damaged the camera by dropping or hitting the body against something to cause damage, I can sure as hell imply that they have defective parts in their product. My word against theirs but I don't have the deep pockets of a multinational corporation. But I can put my thoughts down in a blog, Facebook or web site stating my case to the consumers. It won't do a damn thing I am sure but I'll feel better!

I will be paying for the repair because I do not want to own an expensive paperweight and quite simply, it is the most cost effective way to go. But it really burns me that I make the investment in a Nikon system with lens and such and they don't honor their warranty.

Buy Canon folks!

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This is a hot, active topic! Broken shutter on D7000 [View all] , Nocanrun , Sun 25-Sep-11 12:39 AM
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