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NIKON CUSTOMER SERVICE IS NOT VERY HELPFUL

entman

princeton, US
56 posts

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"NIKON CUSTOMER SERVICE IS NOT VERY HELPFUL"

entman Registered since 11th Aug 2002
Thu 03-Oct-02 06:52 PM

I just got off the phone with nikon customer service. I mentione a few concerns that I had:
1) No 30 day trial of capture 3 because I loaded the software on mac os10.2 to find that this software does not work. I was informed that the only way would be for me to reformat my entire hard drive when the fix is available.
2) I asked if the mac version of nikon view would be made to work on mac OSX soon and I asked if it will have the same capability as the pc version to program new curves into the camera as I have been experiencing exposure problems . I was informed that this was the first time they have had anyone complain about exposure problems. As far as a fix for nikon view she did not know when that would be available. It was recommended that I and anyone else with concerns, write a letter to nikon's corporate office and that I/we should not expect a response for up to 60 days. The address if you want anything done is:
Nikon INC., Corporate Office
Attention Quality Assurance
1300 Waltwhitman Rd
Melville, N Y 11747

A general, generic topic NIKON CUSTOMER SERVICE IS NOT VERY HELPFUL [View all] , entman , Thu 03-Oct-02 04:52 PM
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