>Thanks for the clarification Howard - so confusing!
You're welcome . . . and I agree that it's confusing.
I think confusion occurs online partly as a result of individual photographers who manage to somehow get a grey market item serviced, and then report the situation as policy. That's not accurate. The other side of that coin are the companies which accept grey market goods for service, from time to time - inconsistently in any event, but publish a warranty service policy which states otherwise.