After about 10 months battling what I thought was soft focus, I finally sent my D800 off to Nikon for repair (LA location). The bright side is i spent the last 10 months blaming my technique and there's a chance it got better! Only 2.5 weeks later it's on its way home with delivery scheduled for Thursday. The repair order said major parts were replaced but were not specified. I never tested for the left focus issue. My camera was an early build which I received the week they started shipping.
Now my fingers are crossed and I can't wait to start playing with it again!!
#2. "RE: D800 on its way home..." | In response to Reply # 0stappy Nikonian since 06th Aug 2009Wed 06-Feb-13 11:51 AM
Just curious, did you get any type of preauthorization before sending to Nikon or did you just send it. I'm debating how to proceed for my left focus.
Best of luck on your repair.
#3. "RE: D800 on its way home..." | In response to Reply # 2klrbee25 Nikonian since 03rd Jun 2006Sat 09-Feb-13 04:00 PM | edited Sat 09-Feb-13 04:00 PM by klrbee25
Just send it in, include examples and a written explanation of the problem, and coordinate everything in duplicate by calling into the telephone support line. If there is truly a problem, they won't give you a hard time about warranty coverage.
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