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D800 on its way home...

slip10

Madison, US
109 posts

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slip10 Silver Member Nikonian since 09th Feb 2006
Tue 05-Feb-13 02:34 AM

After about 10 months battling what I thought was soft focus, I finally sent my D800 off to Nikon for repair (LA location). The bright side is i spent the last 10 months blaming my technique and there's a chance it got better! Only 2.5 weeks later it's on its way home with delivery scheduled for Thursday. The repair order said major parts were replaced but were not specified. I never tested for the left focus issue. My camera was an early build which I received the week they started shipping.

Now my fingers are crossed and I can't wait to start playing with it again!!

Steve
http://www.slipton.com/

KnightPhoto

Alberta, CA
4954 posts

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#1. "RE: D800 on its way home..." | In response to Reply # 0

KnightPhoto Gold Member Nikonian since 18th Dec 2006
Wed 06-Feb-13 03:08 AM

Keep us posted Steve!

Best regards, SteveK

'A camera is an instrument that teaches people how to see without a camera.' -- Dorothea Lange
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stappy

Alexandria, US
225 posts

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#2. "RE: D800 on its way home..." | In response to Reply # 0

stappy Gold Member Nikonian since 06th Aug 2009
Wed 06-Feb-13 11:51 AM

Steve,

Just curious, did you get any type of preauthorization before sending to Nikon or did you just send it. I'm debating how to proceed for my left focus.

Best of luck on your repair.

Brian

klrbee25

Naples, US
1386 posts

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#3. "RE: D800 on its way home..." | In response to Reply # 2

klrbee25 Silver Member Nikonian since 03rd Jun 2006
Sat 09-Feb-13 04:00 PM | edited Sat 09-Feb-13 04:00 PM by klrbee25

Just send it in, include examples and a written explanation of the problem, and coordinate everything in duplicate by calling into the telephone support line. If there is truly a problem, they won't give you a hard time about warranty coverage.


-Alex Rosen
www.flickr.com/photos/klrbee25/

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G