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My turn, D800e camera failure....

InsaneO

Encino, US
395 posts

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InsaneO Registered since 09th May 2012
Thu 01-Nov-12 03:03 PM

So I was shooting Halloween Party yesterday with external flash and at some point I got 90% white shot with 10% on top of the frame good exposure. It was in the middle of the party and my heart sank at that moment. It was the best party I have ever seen.
So I tried the usual tricks like powering down and all that. Nothing would help. Top LCD reads ERR. After fiddling around for a while I clicked the shutter again and again and I heard a click but no picture was taken. And camera started working again like nothing happened.

Wondering if it is an early sign of shutter failure.
I will definitely drive to Nikon for a check up.

mklass

Tacoma, US
7421 posts

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#1. "RE: My turn, D800e camera failure...." | In response to Reply # 0

mklass Platinum Member As a semi-professional involved in all manner of photographic genres including portraiture, sports, commercial, and events coverage, Mick is always ready to help Nikonians by sharing his deep knowledge of photography and printing. Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 08th Dec 2006
Thu 01-Nov-12 02:23 PM

Or dirty lens contacts, perhaps?

Mick
http://www.mickklassphoto.com
or
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Bulgakov

Winter Springs, US
97 posts

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#2. "RE: My turn, D800e camera failure...." | In response to Reply # 0

Bulgakov Registered since 31st Oct 2006
Thu 01-Nov-12 02:47 PM

This is not going to be much help, but I have had essentially the same thing happen although I was never able to see any part of the picture. I take the picture, look at the LCD, it is black. I look at the top LCD, and it say ERR. I switch it off and on and it still says ERR. I push the shutter again and hear a click, no picture is taken but the top LCD returns to normal.

The only thing that I "think" I have observed, is that it has only occured when shooting with a DX lens or once shooting with a Tamron FX lens.

Good luck, let us know what happens.

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InsaneO

Encino, US
395 posts

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#3. "RE: My turn, D800e camera failure...." | In response to Reply # 1

InsaneO Registered since 09th May 2012
Thu 01-Nov-12 04:47 PM

Dirty lens contacts would not produce partial shutter photo.
Camera would not take picture at all.
Happened to me few times.

InsaneO

Encino, US
395 posts

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#4. "RE: My turn, D800e camera failure...." | In response to Reply # 2

InsaneO Registered since 09th May 2012
Thu 01-Nov-12 04:49 PM

The reason mine looks mostly white is because I was using the flash.
It sounds like upper shutter has opened but the lower shutter did not follow because it got stuck.

WhereRu

Pleasant Prairie, US
95 posts

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#5. "RE: My turn, D800e camera failure...." | In response to Reply # 4

WhereRu Basic Member
Thu 01-Nov-12 05:48 PM

I may be off in left field, but are you using the Auto FP High-Speed Sync (manual page 299)? It's my understanding that in this situation the flash actually fire multiple time to cover the whole scene as the shutter opens and closes. But now that I think about it I believe that if the flash was not firing you would have at least one properly exposed section and the rest would be black, not white... Of course you were shooting fine for a long time prior to the problem. Head scratcher...

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briantilley

Paignton, UK
30235 posts

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#6. "RE: My turn, D800e camera failure...." | In response to Reply # 4

briantilley Gold Member Deep knowledge of bodies and lens; high level photography skills Donor Ribbon awarded for his support to the Fundraising Campaign 2014 Nikonian since 26th Jan 2003
Thu 01-Nov-12 09:31 PM

Remember that what we see as the top of the resulting image is avctually captured at the bottom of the sensor.

Brian
Welsh Nikonian

RRRoger

Monterey Bay, US
3373 posts

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#7. "RE: My turn, D800e camera failure...." | In response to Reply # 6

RRRoger Silver Member Fellow Ribbon awarded for his long history of demonstrated excellence and helping other members with equipment, technique and DSLR video in the true Nikonians spirit. Charter Member
Thu 01-Nov-12 10:47 PM

I would check my card and the possibility that you are shooting in focus priority instead of shutter priority.

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InsaneO

Encino, US
395 posts

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#8. "RE: My turn, D800e camera failure...." | In response to Reply # 6

InsaneO Registered since 09th May 2012
Thu 01-Nov-12 11:57 PM

True,
The actual photo is in portrait mode with the narrow good band about 20% not 10%. The rest is pure white.

InsaneO

Encino, US
395 posts

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#9. "RE: My turn, D800e camera failure...." | In response to Reply # 7

InsaneO Registered since 09th May 2012
Fri 02-Nov-12 12:00 AM

I am shooting in focus priority. How does it effect the shutter?
And this is the only one time out of almost 14K I shot in focus priority with at least half with the 910 flash.

RRRoger

Monterey Bay, US
3373 posts

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#10. "RE: My turn, D800e camera failure...." | In response to Reply # 8

RRRoger Silver Member Fellow Ribbon awarded for his long history of demonstrated excellence and helping other members with equipment, technique and DSLR video in the true Nikonians spirit. Charter Member
Fri 02-Nov-12 12:23 AM

When I first got my D800 it was in focus priority.
The shutter sorta half way worked.
Try shutter priority

Could be that the flash combination is effecting the camera as well.

Just guessing, but trying to be helpful as many Nikonians have helped me.

Also, if you get the right tech on the line, Nikon can sometimes sort it out for you.

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Visit my Nikonians gallery.

InsaneO

Encino, US
395 posts

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#11. "RE: My turn, D800e camera failure...." | In response to Reply # 10

InsaneO Registered since 09th May 2012
Fri 02-Nov-12 01:16 AM

I will be calling tech soon.
Thank you for the idea but I don't want to be in shutter priority since I mostly shoot in very low light and I need as many keepers as possible.

G