Even though we ARE Nikon lovers,we are NOT affiliated with Nikon Corp. in any way.

English German French

Sign up Login
Home Forums Articles Galleries Recent Photos Contest Help Search News Workshops Shop Upgrade Membership Recommended
members
All members Wiki Contests Vouchers Apps Newsletter THE NIKONIAN™ Magazines Podcasts Fundraising

Let's Talk To Nikon USA About the D800

cjackson

Easton, US
91 posts

Click to send email to this author Click to send private message to this author
cjackson Silver Member Nikonian since 26th Feb 2010
Mon 23-Apr-12 08:46 PM

I just sent an email to Nikon USA, through their "Ask Nikon" port on their website. I asked them to be open, honest and forthcoming with the information on the production and release of the Nikon D800. I sent the email before I read some of the comments in the D800 Forum, concerning dealers and others trying to take advantage of the current demand for this product. It seems to me that more of us should email Nikon and let them know how we feel about their handling of this product.

Visit my Nikonians gallery.

Visit my Nikonians gallery.

outdoors4me

US
246 posts

Click to send email to this author Click to send private message to this author

#1. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 0

outdoors4me Silver Member Nikonian since 16th Nov 2009
Mon 23-Apr-12 06:48 PM

Give us a link. I'll write.

Beck

Visit my Nikonians gallery.

Visit my Nikonians gallery.

cjackson

Easton, US
91 posts

Click to send email to this author Click to send private message to this author

#2. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 1

cjackson Silver Member Nikonian since 26th Feb 2010
Mon 23-Apr-12 08:06 PM

Here is the link. http://support.nikonusa.com/ I just went to the Nikon site and looked under Support.

Visit my Nikonians gallery.

Visit my Nikonians gallery.

ChipEckardt

US
23 posts

Click to send email to this author Click to send private message to this author

#3. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 2

ChipEckardt Registered since 02nd Apr 2012
Mon 23-Apr-12 10:07 PM

I submitted my comments.

Chip

outdoors4me

US
246 posts

Click to send email to this author Click to send private message to this author

#4. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 3

outdoors4me Silver Member Nikonian since 16th Nov 2009
Mon 23-Apr-12 10:54 PM

Done.

Thanks,

Beck

Visit my Nikonians gallery.

Visit my Nikonians gallery.

Skyco

Roanoke Island, US
172 posts

Click to send email to this author Click to send private message to this author

#5. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 0

Skyco Silver Member Nikonian since 12th Mar 2012
Tue 24-Apr-12 01:06 PM

Thank you for the idea and link. I just asked Nikon USA whats going on as well - and let them know that I've been a loyal Nikon enthusiast since 1974.

Hope we all find out something good soon.

Marmion4

Near Sacramento, US
188 posts

Click to send email to this author Click to send private message to this author

#6. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 0

Marmion4 Gold Member Nikonian since 21st Sep 2008
Tue 24-Apr-12 01:20 PM

Thanks!

I too sent a request for delivery information.

Also asked where can I get a D800 by the end of the month?

Now to fill out the B & H survey...

Will keep you posted!

Laura

Visit my Nikonians gallery.

Visit my Nikonians gallery.

Visit my Nikonians gallery.

akers

Roseville, US
391 posts

Click to send email to this author Click to send private message to this author

#7. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 0

akers Registered since 10th Aug 2004
Tue 24-Apr-12 05:26 PM

Thanks for the idea. I just gave them my $3k worth.

Chuck

D3s, D300, 14-24, 24-70, 70-200 VRI and VRIIx2, 80-400 VR, Sigma 150-500.

Visit my Nikonians gallery.

km6xz

St Petersburg, RU
3559 posts

Click to send email to this author Click to send private message to this author

#8. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 0

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Tue 24-Apr-12 11:08 PM

They have already given a reasonable answer, they intend to make 30,000 a month for the entire world. That is a lot for a camera that costs $3000-5000. Do you doubt their claim?
Stan
St Petersburg Russia

Visit my Nikonians gallery.

outdoors4me

US
246 posts

Click to send email to this author Click to send private message to this author

#9. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 8

outdoors4me Silver Member Nikonian since 16th Nov 2009
Tue 24-Apr-12 11:12 PM

>They have already given a reasonable answer, they intend to
>make 30,000 a month for the entire world. That is a lot for a
>camera that costs $3000-5000. Do you doubt their claim?
>Stan
>St Petersburg Russia

Visit
>my
>Nikonians gallery>.



Hey Stan,

I had not seen Nikon's announcement on this. Do you have a link?

Thanks!

Beck

Visit my Nikonians gallery.

Visit my Nikonians gallery.

km6xz

St Petersburg, RU
3559 posts

Click to send email to this author Click to send private message to this author

#10. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 9

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Wed 25-Apr-12 01:50 PM

Several times in Nikon press releases those two figures have been mentioned and by Thom Hogan.
They were using that number to support their contention that they were prepared for timely delivery because that is a higher number than any other Fx Nikon was produced at. They were essentially bragging how much more committed to getting them out the door they were now. The real problem, as Thom Hogan has written about a number of times is that Nikon is production line constrained. The pro cameras are no intended to be assembled on conventional assembly line so has been kept close to home in Japan. Now, there have been mentions of plans to move some production of the D800 to Thailand since after the floods they have modernized and expanded their facilities there.
The problem of being production constrained in all pro or upper bodies as a part of company philosophy, to never lose money due to having idle expensive facilities, is the issue of taking some of that valuable production capacity and diverting it to building a last series of D700. They had orders large stocks of parts to make D700's when that camera was the best selling Fx camera but the floods in Thailand and in areas where a lot of those parts and assemblies came from caused the D700 line to shut down. Fast forward to March 2012, suddenly those millions of dollars of parts show up. The decision was made to build another run of D700s instead of trashing all those valuable parts. That was a good idea, provided their best estimates of D800 orders was correct and that one production line or unit could supply the needs of buyers seeking a pretty expensive camera. They guessed wrong, and despite the tough economic times, lots of crazed with awe amateur and pro photographers whipped out their checkbooks. No Fx camera generated that much excitement before. As soon as the last batch of D700's leave the line, it can be converted to deal with D800's. That and the battery recall has taken them off their stride assuming their guess was only 25% wrong instead of its 200% that it was. The problem is worse than we see on the forums because the still oriented camera forums do not reflect the masses of video only shooters who are standing in line, many of whom committed to orders before the still photographers skepticism was overcome about having too many pixels and everyone knows that high pixels means unusable noise, and needing to toss all existing lenses and tripods.
Nikon has 3 different buyers who generally do not talk to each other much, 1 hobbyists who want to upgrade, 2, video people who are used to higher budgets than still shooters so they are thinking the D800 is the bargain of the century at only $3000, and 3, the big unknown and possibly the largest segment, complete beginners who have no lenses no accessories and maybe have a P&S or at least a phone camera. The D700 had one of those market segments as its entire customer base.
Who really knows how many are needed to fill current demand but it is surely more than any camera over $1200 ever.
Stan
St Petersburg Russia

Visit my Nikonians gallery.

outdoors4me

US
246 posts

Click to send email to this author Click to send private message to this author

#11. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 10

outdoors4me Silver Member Nikonian since 16th Nov 2009
Wed 25-Apr-12 01:58 PM

>Several times in Nikon press releases those two figures have
>been mentioned and by Thom Hogan.
>They were using that number to support their contention that
>they were prepared for timely delivery because that is a
>higher number than any other Fx Nikon was produced at. They
>were essentially bragging how much more committed to getting
>them out the door they were now. The real problem, as Thom
>Hogan has written about a number of times is that Nikon is
>production line constrained. The pro cameras are no intended
>to be assembled on conventional assembly line so has been kept
>close to home in Japan. Now, there have been mentions of plans
>to move some production of the D800 to Thailand since after
>the floods they have modernized and expanded their facilities
>there.
>The problem of being production constrained in all pro or
>upper bodies as a part of company philosophy, to never lose
>money due to having idle expensive facilities, is the issue of
>taking some of that valuable production capacity and diverting
>it to building a last series of D700. They had orders large
>stocks of parts to make D700's when that camera was the best
>selling Fx camera but the floods in Thailand and in areas
>where a lot of those parts and assemblies came from caused the
>D700 line to shut down. Fast forward to March 2012, suddenly
>those millions of dollars of parts show up. The decision was
>made to build another run of D700s instead of trashing all
>those valuable parts. That was a good idea, provided their
>best estimates of D800 orders was correct and that one
>production line or unit could supply the needs of buyers
>seeking a pretty expensive camera. They guessed wrong, and
>despite the tough economic times, lots of crazed with awe
>amateur and pro photographers whipped out their checkbooks. No
>Fx camera generated that much excitement before. As soon as
>the last batch of D700's leave the line, it can be converted
>to deal with D800's. That and the battery recall has taken
>them off their stride assuming their guess was only 25% wrong
>instead of its 200% that it was. The problem is worse than we
>see on the forums because the still oriented camera forums do
>not reflect the masses of video only shooters who are standing
>in line, many of whom committed to orders before the still
>photographers skepticism was overcome about having too many
>pixels and everyone knows that high pixels means unusable
>noise, and needing to toss all existing lenses and tripods.
>Nikon has 3 different buyers who generally do not talk to each
>other much, 1 hobbyists who want to upgrade, 2, video people
>who are used to higher budgets than still shooters so they are
>thinking the D800 is the bargain of the century at only $3000,
>and 3, the big unknown and possibly the largest segment,
>complete beginners who have no lenses no accessories and maybe
>have a P&S or at least a phone camera. The D700 had one of
>those market segments as its entire customer base.
>Who really knows how many are needed to fill current demand
>but it is surely more than any camera over $1200 ever.
>Stan
>St Petersburg Russia

Visit
>my
>Nikonians gallery>.



Well, of everything I've read so far, this actually makes sense. Makes me wonder if they'll drop the price on the D700s. Point is moot on that anyway since I want a D800. I'll have to do a search on Thom Hogan as well.

Thanks for the info!

Beck

Visit my Nikonians gallery.

Visit my Nikonians gallery.

km6xz

St Petersburg, RU
3559 posts

Click to send email to this author Click to send private message to this author

#12. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 11

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Wed 25-Apr-12 03:14 PM

Thom wrote a blog entry at the beginning of the month that I missed that covers the logic behind Nikon's balance of capacity and demand:
http://www.bythom.com/2012%20Nikon%20News.htm
Go down the heading "Balance Point" for a better explanation of how the choice of balancing those two conflicting product management issues.

Stan
St Petersburg Russia

Visit my Nikonians gallery.

jim thomas

Edmond, US
1322 posts

Click to send email to this author Click to send private message to this author

#13. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 8

jim thomas Silver Member Nikonian since 12th Jan 2003
Wed 25-Apr-12 10:48 AM

Hi Stan,

I have placed an order for a D800E. Does the 30,000 number include both D800 and D800E models or does Nikon post separate production numbers for the two models (if you know....Nikon may not be clear on this). I understand that the demand for the D800 will be much higher than for the D800E so obviously fewer will be made. However, I am sure that Nikon has done a market survey to determine its production plans and will act accordingly. I have assumed that my order (as an amateur) will not be filled until at least mid Summer.

JDT

benveniste

Boston Area, US
10262 posts

Click to send email to this author Click to send private message to this authorClick to send message via AOL IM

#14. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 13

benveniste Moderator Awarded for is high level skills in various areas, including Macro and Landscape Photography Donor Ribbon. Awarded for his generous suppport to the Fundraising Campaign 2014 Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 25th Nov 2002
Wed 25-Apr-12 01:22 PM

However, I am sure that Nikon has done a market survey to determine its production plans and will act accordingly. I have assumed that my order (as an amateur) will not be filled until at least mid Summer.

Do not assume anything about Nikon's marketing strategy or process. That way lies madness.

Whatever market strategy and product planning they did do, it's clear that demand for the D800/D800E caught them by surprise. Nikon Japan acknowledged this in two Japanese press releases -- one on March 19th for the D800 and again on April 11th for the D800E.

I don't mean to sound like an apologist for Nikon USA, but they are primarily a sales and distribution organization. They would like nothing more than to sell D800's and D800E's to everyone who wants them. But I wouldn't bet on them having much information on upcoming shipments.

In summary, I think that it's up to Nikon Japan to address the shortage from both PR and production standpoints. About all Nikon USA can do is forward the concerns to Japan. I wouldn't want to hazard a guess as to how effective such efforts will be.

If you want to photograph a man spinning, give some thought to why he spins. Understanding for a photographer is as important as the equipment he uses. - Margaret Bourke-White


km6xz

St Petersburg, RU
3559 posts

Click to send email to this author Click to send private message to this author

#15. "RE: Let's Talk To Nikon USA About the D800" | In response to Reply # 13

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Wed 25-Apr-12 03:10 PM

According to the Nikon press release when they announced the cameras the D800-non-E was represented in that number. The D800E was to be a special purpose limited production camera. Now is appears that the demand will be greater than anyone expected inside or outside of Nikon.
Stan
St Petersburg Russia

Visit my Nikonians gallery.

G