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Serial number tracking anybody?

avisys

Placitas, US
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avisys Basic Member
Thu 26-Jul-12 12:18 AM | edited Thu 26-Jul-12 05:32 PM by avisys

If anybody is interested in serial number tracking, with date received, and results of AF, etc., testing, I'll start with mine.

This might help us understand when Nikon shipments were better tested (if ever.) And we can be sure we really received late vintage cameras instead of somebody's return.

D800; July 25, 2012; Serial 30303XX; From B&H (ordered Feb 15)

I'll update the post with results of testing.
-----------------------
7/25 Sky test at f22. A couple little blips at 100% at the left end. Probably the cleanest that sensor will ever be again.
Had zero clicks.
Firmware = A 1.00; B 1.01; L 1.006;

AviSys

mikesrc

OKLAHOMA CITY, US
299 posts

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#1. "RE: Serial number tracking anybody?" | In response to Reply # 0

mikesrc Registered since 03rd May 2009
Thu 26-Jul-12 08:57 AM

30015xx March 22 2012. Perfect focus on all of my lens and no lens adjustment needed.

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RockyIII

Raleigh, US
3272 posts

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#2. "RE: Serial number tracking anybody?" | In response to Reply # 0

RockyIII Gold Member Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 27th May 2006
Thu 26-Jul-12 11:23 AM

In Thom Hogan's survey, he asks for serial numbers, but he has not posted complete results yet.

https://www.surveymonkey.com/s/BJHZ8BR

Rocky

RockyIII

Raleigh, US
3272 posts

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#3. "RE: Serial number tracking anybody?" | In response to Reply # 0

RockyIII Gold Member Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 27th May 2006
Thu 26-Jul-12 11:27 AM

My D800, S/N 3023xxx, purchased June 29, 2012, has the left autofocus problem. It is currently at the Nikon service facility in Melville.

Rocky

Bump57

US
6898 posts

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#4. "RE: Serial number tracking anybody?" | In response to Reply # 1

Bump57 Silver Member Awarded for his high skill level in Landscape and Nature Photography and willingness to share his learning experiences to help others. Donor Ribbon awarded for his support to the Fundraising Campaign 2014 Laureate Ribbon awarded as a winner in a Nikonians Best of Images Annual Photo Contest Nikonian since 01st Apr 2007
Thu 26-Jul-12 12:26 PM

That is great to here Mike. The low number you have is going to throw a monkey wrench into the whole serial number thing though isn't' it? I mean there are numbers here that are already higher then that with the problem. I guess I don't understand the serial number quest, it seems like from what I have read it is very hit and miss or sporadic. Mine is 30286XX and I think I am good. I have not tried all my lens yet but will this weekend.

.
.

Click on image to view larger version


Scott Martin Sternberg

Scotts Fine Art

mikesrc

OKLAHOMA CITY, US
299 posts

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#5. "RE: Serial number tracking anybody?" | In response to Reply # 4

mikesrc Registered since 03rd May 2009
Thu 26-Jul-12 02:39 PM

>That is great to here Mike. The low number you have is going
>to throw a monkey wrench into the whole serial number thing
>though isn't' it? I mean there are numbers here that are
>already higher then that with the problem. I guess I don't
>understand the serial number quest, it seems like from what I
>have read it is very hit and miss or sporadic. Mine is
>30286XX and I think I am good. I have not tried all my lens
>yet but will this weekend.


You know I've tried every thing I can to get this camera to miss a focus point. It will not do it if I hold still and keep the shutter speed up where it should be.

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rplst8

Johnstown, US
150 posts

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#6. "RE: Serial number tracking anybody?" | In response to Reply # 0

rplst8 Silver Member Nikonian since 18th Dec 2008
Thu 26-Jul-12 03:47 PM

Model: D800
Serial: 30073xx
Purchase Date: May 05, 2012
Dealer: Local

Mine has the left AF issue and was sent to Nikon in Melville. They received the camera on July 11th, logged it July 16th, and they still currently have it.

--
RL

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CHP_VR

Newport Beach, US
29 posts

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#7. "RE: Serial number tracking anybody?" | In response to Reply # 6

CHP_VR Registered since 02nd Feb 2011
Thu 26-Jul-12 04:20 PM | edited Thu 26-Jul-12 04:23 PM by CHP_VR

Model: D800E
Purchase date: 6/21/12
S/N: 30025XX
Dealer: OC Camera

No focus issues.
No other problems noted at this time.
Received with firmware updates already installed (A:1.00 B:1.01)

Only extensively tested with 85mm 1.4g,16-35mm F4, 105mm 2.8G, and 70-200mm 2.8 VR G
Environment: Studio and outdoors.
Hope that helps... (Love it, BTW)

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eliot3b4

Eliot, US
134 posts

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#8. "RE: Serial number tracking anybody?" | In response to Reply # 7

eliot3b4 Platinum Member Nikonian since 23rd Nov 2008
Thu 26-Jul-12 04:33 PM

Model: D800
Serial number: 3015911
Purchased in June 2012


No focus issues. Firmware update already installed in camera.

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walk43

Pennsylvania, US
719 posts

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#9. "RE: Serial number tracking anybody?" | In response to Reply # 0

walk43 Registered since 07th Feb 2012
Thu 26-Jul-12 04:40 PM

Mine is s/n 3003xxx received March 29. No issues that weren't my fault. No issues with lenses.

Dan
(Nikon D800,V2,Sony HX400V,Lumix ZS40)
"I don't read, I just look at pictures" - Andy Warhol

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duh59

Rochester, US
591 posts

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#10. "RE: Serial number tracking anybody?" | In response to Reply # 1

duh59 Silver Member Charter Member
Thu 26-Jul-12 04:59 PM

S/N 3018xxx

Purchased June 2012

No problems at all

Virge

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greyface

Acushnet, US
1613 posts

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#11. "RE: Serial number tracking anybody?" | In response to Reply # 0

greyface Gold Member Nikonian since 30th Jul 2008
Thu 26-Jul-12 07:45 PM | edited Thu 26-Jul-12 07:48 PM by greyface

Hope this info will help other D800 owners.
After testing my D800, serial # 30204xx purchased on June 15th, and finding the left side focus problem I went online to nikonusa/ clicked on / service & support/ then "product service & repair". I then clicked on "create packing slip". Entered the info, name-address-serial # and the " problem description ". I entered "Asymmetric focusing" which I understood as the technical term for the problem. One copy of the invoice stayed with me, the other along with a copy of the warranty and receipt went with the camera.

It was delivered by ups to Melville on 10 Jul/ received an email on the 16th that it was logged into the system. A further status check had it "in shop" repair code B1 (Moderate repair-minor parts replaced) camera was shipped on the 24th and I received it yesterday.

The Invoice Repair has:
ADJ AUTO FOCUS OPERATION
CHD COMMUNICATION
CLN CCD
GENERAL CHECK &CLEAN

I will guess no parts were replaced, am not complaining. Just did a quick rough test with a paper focus target and it appears the problem is solved. I will be going out this weekend to see if all is well.
The only time I contacted nikon was by email to find out what I needed to send with the camera for the warranty repair.
My only complaint is I had to sign for a ups delivery of $35 of t-shirts last week and no ID or signature was required for a $3K camera. I wonder if he would have just left the package on the porch if I didn't answer the door. (perhaps nikon did not ship it insured????)

benveniste

Boston Area, US
10300 posts

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#12. "RE: Serial number tracking anybody?" | In response to Reply # 0

benveniste Moderator Awarded for is high level skills in various areas, including Macro and Landscape Photography Donor Ribbon. Awarded for his generous suppport to the Fundraising Campaign 2014 Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 25th Nov 2002
Thu 26-Jul-12 07:52 PM

30017xx. Pending a retest, I appear to have the left focus problem.

One of the biggest mistakes a photographer can make is to look at the real world and cling to the vain hope that next time his film will somehow bear a closer resemblance to it. - Galen Rowell

winthrop

Thousand Oaks, US
295 posts

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#13. "RE: Serial number tracking anybody?" | In response to Reply # 0

winthrop Silver Member Charter Member
Thu 26-Jul-12 09:00 PM

D800 purchased locally last month. 3019xxx. It has the dreaded left focus point issue. I just got FoCal so I'll test again with that, but my initial tests confirmed my worst fear.

Bob

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Nikkoner

Peoria, US
12 posts

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#14. "RE: Serial number tracking anybody?" | In response to Reply # 0

Nikkoner Silver Member Nikonian since 27th Dec 2009
Fri 27-Jul-12 03:49 AM

D800 Serial# 30169xx
Firmware A 1.00/B 1.01/L 1.006
Definite left focus error using 28-70mm f/2.8D at 28mm and f/2.8, and right focus error as well though not as bad as left.
Nikon El Segundo CA confirmed receipt today - service repair rank B2.

Devek

Tucson, US
88 posts

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#15. "RE: Serial number tracking anybody?" | In response to Reply # 0

Devek Silver Member Nikonian since 10th Jun 2012
Fri 27-Jul-12 04:01 AM

D800:

S/N: 30123xx

Purchased May 18, 2012 from a local store. Waited three weeks.

No problem so far.

---
D800, D7000

My Website: www.DevekMaga.com

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noneco

Vancouver, CA
321 posts

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#16. "RE: Serial number tracking anybody?" | In response to Reply # 0

noneco Gold Member Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 12th May 2009
Fri 27-Jul-12 04:45 AM

Good plan.

July 20, 2012
My SN = 50048xx
I see that all of the other numbers posted begin with "3". I wonder if the "5" is a Canadian market code.

I have started to run the FoCal tests and the AF points check out ok. Now I'm working through the lens microfocusing. FoCal says my 70-200 f/2.8 wants a -5 at 200 and -2 at 70. That was the first day of learning. I'll start over this weekend.

Cal

khollister

Oviedo, US
146 posts

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#17. "RE: Serial number tracking anybody?" | In response to Reply # 16

khollister Registered since 29th Jun 2004
Fri 27-Jul-12 07:03 PM

FIrst D800 was purchased from local shop on July 2, SN was 30228XX. I convinced myself it had the left side AF issue (my testing wasn't as accurate as it is now). I exchanged it for another one.

SN 3012036, no AF issues

Purchased a second body from Amazon, ordered July 6, received it July 27

SN 3022983, no AF issues

JECoutre

Concord, US
377 posts

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#18. "RE: Serial number tracking anybody?" | In response to Reply # 17

JECoutre Gold Member Nikonian since 02nd Jan 2008
Sun 29-Jul-12 12:05 AM | edited Sun 29-Jul-12 12:09 AM by JECoutre

D800E received as NPS priority delivered through BHPhoto
- S/N 3003XXX (in low hundreds)ordered 28Jun12 received 27Jul12
(serial number looks ~1600 units earlier than other S/N deliverd by BHPhoto on 28Jul12 to another Nikonian! email sent to NPS)
- tripod mounted and MC36 shutter release cable tested with cereal box target with 24-70 f2.8 at 66mm and f2.8 as well as 70-200 f2.8 VR II at 200mm and f2.8
- no Left Focus issue however all Left and Right focus points not as sharp as Center point in the middle row (verically)of 11 focus points tested for both lenses and Right points more soft than Left points for both lenses
- tested D4 in same manner with same lenses and found it sharper, perhaps a front/back focus adjustment, but that won't change the relative observations within the 11 D800E focus points.


avisys

Placitas, US
482 posts

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#19. "RE: Serial number tracking anybody?" | In response to Reply # 0

avisys Basic Member
Mon 30-Jul-12 08:42 PM | edited Tue 31-Jul-12 04:14 PM by avisys

An update from the OP of this thread.

My D800, 30303XX, has the left AF point problem. Arrived here July 25 from B&H. Just tested today. I was assuming that Nikon had fixed their problem by this time, but no joy! Assuming they are shipping cameras by air, this is really recent stuff.

So, 303XXXX serial numbers don't mean a thing. The production line apparently hasn't been fixed yet!!!


AviSys

akers

Roseville, US
391 posts

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#20. "RE: Serial number tracking anybody?" | In response to Reply # 0

akers Registered since 10th Aug 2004
Mon 30-Jul-12 10:22 PM

Ordered from AAFES March 5, received May 2
Serial number 30076xx
Has the AF problem.

I discovered the AF problem while shooting some WWII warbirds using my 24-70 and 14-24. After the normal email traffic and delay I sent the camera to El Segundo. It was returned two weeks later with Firmware: A-1.00, B-1.01, L-1.006.

I trust Nikon so I did not bother to test the camera. A few days later my wife asked about the problem and I decided to test it out. This time I printed a test target and with the camera on a tripod used my 24-70 to shoot just the left, center, and right points. I was shooting at 24mm from about 8 feet, 1/3200, iso 100, f2.8, 3 second delay, AFS-S, center weighted, outdoors, bright sun, mid-morning, sun at my back. Despite Nikon's efforts the left side is still out of focus. The center is perfect and the right side is a little off.

I sent the current shots and info from the first episode to Nikon 5 days ago and I am still waiting for a reply. In the meantime I contacted AAFES customer support and they offered me either a refund or a new camera. I told them a new camera but I wanted their Nikon rep to be brought into the loop. They have forwarded the issue with photos to him. Now it's a waiting game.

Chuck

D800, D3s, 14-24, 24-70, 24-120 f4, 70-200 VR and VRIIx2, 80-400 VR, Sigma 150-500.

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nikonus

Southern California, US
505 posts

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#21. "RE: Serial number tracking anybody?" | In response to Reply # 0

nikonus Gold Member Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 04th Feb 2007
Mon 30-Jul-12 11:18 PM

302816X arrived 7- 17 -12 from B&H . Seems to focus fine 10.5 - 500 mm . No green screen or left focus issues .

Hans K.

My Gallery

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jtmcg

Simsbury, US
5040 posts

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#22. "RE: Serial number tracking anybody?" | In response to Reply # 0

jtmcg Moderator Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Awarded for his high level skills, specially in Wildlife, Macro & Landscape Photography Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 22nd Mar 2007
Tue 31-Jul-12 06:26 PM

D800, SN 3014xxx, bought from Roberts on 6/5. No AF issues.

John

Clarktmc

Killeen, US
782 posts

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#23. "RE: Serial number tracking anybody?" | In response to Reply # 22

Clarktmc Gold Member Nikonian since 04th Nov 2008
Tue 31-Jul-12 07:43 PM

I have Serial 300075X, can someone tell me if I might have this problem. What is a real easy way to test? How do I know if my lens is not haveing the issue. I have all 2.8 lens. 12-24 24-70 70-200 so on.

Tom

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infamily

Petaluma, US
227 posts

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#24. "RE: Serial number tracking anybody?" | In response to Reply # 23

infamily Silver Member Donor Ribbon awarded for his support to the Fundraising Campaign 2014 Nikonian since 10th Sep 2009
Tue 31-Jul-12 08:27 PM

Mine is serial number 303XXXX purchased from local dealer on July 18 th. actually replaced previous d 800 purchased in may which had right focus issues. This one seems perfect but d 800 sure exposes any little flaws in technique. I think d 700 was a bit more forgiving and focus was more accurate. No data just my thoughts.

Sandeep B
So much to learn, so little time.

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JECoutre

Concord, US
377 posts

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#25. "RE: Serial number tracking anybody?" | In response to Reply # 24

JECoutre Gold Member Nikonian since 02nd Jan 2008
Tue 31-Jul-12 08:39 PM

In looking at the serial numbers reported and dates of receipt, I can not figure out any rational as to serial number assignment for either or both D800E or D800. Anyone with some insight as to what the serial numbers mean?
Jim

nosingchum

Richmond, CA
405 posts

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#26. "RE: Serial number tracking anybody?" | In response to Reply # 0

nosingchum Registered since 31st Oct 2005
Wed 01-Aug-12 08:10 PM

D800; received July 25, 2012. Serial 5004xxx; From Camera Canada (ordered June 9)

No AF issues.

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- FM2n, F100, D300, D800

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nosingchum

Richmond, CA
405 posts

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#27. "RE: Serial number tracking anybody?" | In response to Reply # 16

nosingchum Registered since 31st Oct 2005
Wed 01-Aug-12 08:13 PM

>Good plan.
>
>July 20, 2012
>My SN = 50048xx
>I see that all of the other numbers posted begin with
>"3". I wonder if the "5" is a Canadian
>market code.

Yes, the Nikon Canada versions all start with "5". You copy should be good as mine (also in the same range as yours) checks out OK, too.

Simon

A Richmond, B.C. Nikonian
- FM2n, F100, D300, D800

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avisys

Placitas, US
482 posts

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#28. "RE: Serial number tracking anybody?" | In response to Reply # 25

avisys Basic Member
Wed 01-Aug-12 10:39 PM

>In looking at the serial numbers reported and dates of
>receipt, I can not figure out any rational as to serial number
>assignment for either or both D800E or D800. Anyone with some
>insight as to what the serial numbers mean?
>Jim

Well, for the US, it appears that shipments after about July 15 are in the range of 303XXXX. And so far, some cameras in that recent serial range, including mine, have the left RF focus problem (if not worse, I'm still checking mine).

Best guess is that there has been no improvement in manufacturing up to at least about 7/1.

AviSys

Garrett Hayes

Lucan, Ireland, IE
289 posts

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#29. "RE: Serial number tracking anybody?" | In response to Reply # 0

Garrett Hayes Gold Member Nikonian since 03rd Nov 2004
Thu 02-Aug-12 05:24 AM

Things seem different here in Europe. My D800 was bought in April 2012 and the serial number is: 60083**.

I have not noticed any focusing issues but that might be just me rather than the camera.

I have just purches FoCal 1.5.126 and so I will probably start into that debate.

GH

ericbowles

Atlanta, US
10641 posts

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#30. "RE: Serial number tracking anybody?" | In response to Reply # 0

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 25th Nov 2005
Thu 02-Aug-12 09:14 AM

My D800E was purchased in early May. It's a very early one and does have the AF problem with the far left sensor but other tested sensors are fine.

SN 30007XX

Eric Bowles
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Phil Magistro

Reading, US
146 posts

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#31. "RE: Serial number tracking anybody?" | In response to Reply # 0

Phil Magistro Registered since 30th Nov 2003
Thu 02-Aug-12 12:37 PM

Serial # 3021XX. Purchased on 6/21. Has the left side focus problem. Plan to send it to Melville.

www.pmagistrophoto.com

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Les Paul

Palmetto, US
29 posts

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#32. "RE: Serial number tracking anybody?" | In response to Reply # 0

Les Paul Registered since 19th Jan 2009
Thu 02-Aug-12 05:03 PM | edited Thu 02-Aug-12 05:06 PM by Les Paul

I purchased my D800 SN #30079XX on April 27, 2012. No issues at all. Good survey, Thanks, Les

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Skyco

Roanoke Island, US
173 posts

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#33. "RE: Serial number tracking anybody?" | In response to Reply # 32

Skyco Silver Member Nikonian since 12th Mar 2012
Fri 03-Aug-12 10:30 AM | edited Fri 03-Aug-12 10:33 AM by Skyco

I got my D800 from Adorama Monday 16 July (ordered 15 Feb.). SN# 3029xxx Firmware A. 1.00 B. 1.01 L 1.006 I have not detected any focus problems and everything else seems fine with the camera.

It pains me to hear of other people having problems with their D800 /e cameras and I wish Nikon were handling this issue better.

Well Wishes,
Ken

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Phil Magistro

Reading, US
146 posts

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#34. "RE: Serial number tracking anybody?" | In response to Reply # 31

Phil Magistro Registered since 30th Nov 2003
Fri 03-Aug-12 07:29 PM

I did more extensive testing and do not believe that my camera has this problem. I checked it with an 85 f1.4 and a 24-70 f2.8. The left focus was not as noticeable as my earlier test but was definitely sharper with the 85. The 24-70 isn't bad, just not quite as sharp when magnified.

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kombipete

Gold Coast, AU
89 posts

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#35. "RE: Serial number tracking anybody?" | In response to Reply # 0

kombipete Silver Member Nikonian since 29th May 2010
Fri 03-Aug-12 08:55 PM

Hi AviSys

Great idea for this. My D800E was purchased in Australia on 14.07.2012 Serial Number 80032XX. (I do like the 800 part of the serial number.)

I haven't experienced any issues, no AFLeft problems. Just blown away with the image quality and, with the battery grip, is delightful to use.
cheers
Peter

avisys

Placitas, US
482 posts

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#36. "RE: Serial number tracking anybody?" | In response to Reply # 35

avisys Basic Member
Fri 03-Aug-12 09:11 PM | edited Sat 04-Aug-12 05:46 PM by avisys

>Hi AviSys
>
>I haven't experienced any issues, no AFLeft problems. Just
>blown away with the image quality and, with the battery grip,
>is delightful to use.

I agree on the grip. I have an XXL hand (as defined by glove manufacturers) and the D800 by itself simply doesn't hack it. So I quick got the Nikon grip and I am very pleased.

HOWEVER, I had to give up three dinners at El Pinto in Albuquerque, and a lifetime supply of ammo for my skeet gun, to get it!!!

Oh, well, priorities, priorities . . .

(I wonder if Really Right Stuff will accept a return on the bare D800 L bracket. I bought the D800 + grip L bracket also.)

AviSys

hujiie

US
597 posts

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#37. "RE: Serial number tracking anybody?" | In response to Reply # 0

hujiie Silver Member Nikonian since 10th Apr 2009
Fri 03-Aug-12 09:20 PM


Model: D800E
Purchase date: 7/2/12 (ordered in Feb)
S/N: 30029XX
Dealer: Amazom

I performed multiple focus tests. No problems.

www.hitoshiujiie.com/photography.html

kombipete

Gold Coast, AU
89 posts

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#38. "RE: Serial number tracking anybody?" | In response to Reply # 36

kombipete Silver Member Nikonian since 29th May 2010
Sat 04-Aug-12 12:50 AM


>I agree on the grip. I have an XXL hand (as defined by glove
>manufacturers) and the D800 by itself simply doesn't hack it.
>So I quick got the Nikon grip and I am very pleased.

Same for me. Dinner plate hands! But it sure is comfortable with that grip. The other thing is the camera's weight.. Heavy enough to be able to handhold quite easily, yet light enough, with just a prime, to carry around all day without needing to go to the physio later in the week.

>HOWEVER, I had to give up three dinners at El Pinto in
>Albuquerque, and a lifetime supply of ammo for my skeet gun,
>to get it!!!

Now that's what I call getting the priorities right. My camera now wins every time too! haha

photolustre

CA
2 posts

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#39. "RE: Serial number tracking anybody?" | In response to Reply # 27

photolustre Registered since 04th Aug 2012
Sat 04-Aug-12 03:19 AM

Hello ~ my camera Serial # is 5000... - purchased in Canada in May I am not certain I have a focusing issue and would like if someone could supply a target I could test with.
It seemed as if it was focusing splendidly when I first got it. Now it seems it will be almost perfect on one outing and then on the next outing ~ a ratio of about 1 out of 3 are out of focus. I am using mostly 24-70.

I am soon shooting a wedding so don't want to send my lens in yet either.
Thanks

km6xz

St Petersburg, RU
3576 posts

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#40. "RE: Serial number tracking anybody?" | In response to Reply # 28

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Sun 05-Aug-12 04:06 AM

Even Thom Hogan who is soliciting complaints has found none shipped in July to have the problem. New builds after serial 303xxxx are probably OK
Stan
St Petersburg Russia

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Jon in Montana

US
7 posts

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#41. "RE: Serial number tracking anybody?" | In response to Reply # 40

Jon in Montana Registered since 02nd Jul 2012
Sun 05-Aug-12 04:11 PM

Stan,
Don't think Thom has posted his results yet. You may be correct, but I did see one post in another forum reporting a d800e with serial number 3030xxx shipped in July with the problem. Another E had SN 3040xxx tested ok. It would be nice if there wasa more comprehensive data base somewhere, but I guess we just have to muddle through.
cheers

RockyIII

Raleigh, US
3272 posts

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#42. "RE: Serial number tracking anybody?" | In response to Reply # 0

RockyIII Gold Member Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 27th May 2006
Mon 06-Aug-12 09:42 PM

I bought a second D800, as I am pretty sure the one on hold for parts at Melville will not be back in time for an upcoming trip. I purchased the second one from Amazon on August 2, and it was delivered today. The serial number is 3034xxx. I checked the performance of the left autofocus point with several lenses, and it works fine. Plus, my lenses require less fine tuning than they did on the first D800.

It will be interesting to see how the two cameras compare when I get the first one back from Nikon.

Rocky

johno

St. Louis, US
525 posts

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#43. "RE: Serial number tracking anybody?" | In response to Reply # 42

johno Silver Member Nikonian since 23rd May 2006
Mon 06-Aug-12 11:48 PM

My camera is from the first shipment to arrive on launch day at local retailer.

S/n 30020XX

has left focus problem.

Trip to Nikon for repair was not sucessful

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gqtuazon

FPO, US
644 posts

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#44. "RE: Serial number tracking anybody?" | In response to Reply # 43

gqtuazon Registered since 18th Nov 2009
Tue 07-Aug-12 01:27 AM

With some hesitation, I sent my D800E to El Segundo, CA. today. I've only seen one post that was sent to Nikon Service Center in California. I hope mine will turn out good. Received mid June Ser # 30019xx from PCNATION.com


Regards,

Glenn

Selfar

Cairo, EG
10 posts

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#45. "RE: Serial number tracking anybody?" | In response to Reply # 0

Selfar Gold Member Nikonian since 20th Aug 2009
Tue 07-Aug-12 10:51 AM

I got my D800 in June 2012 from Amazon. Its serial number is 3015XXX. Unfortunately, I just tested the Left AF issue today using the test demonstrated at testcams.com (http://testcams.com/blog/2012/06/20/nikon-d800-left-autofocus-point-issue/). Using the 24-70 f2.8, 16-35 f4 and the 50 f1.4. The result was perfect without any issue with the lenses wide opened. However, using the 24 f1.4 the issue was clear on both, the far left and right focus points. The problem did not exist staring f2.8.

I upgraded the firmware of the D800, however, i got exactly the same results. Implementing the test using the manual focus, every thing was perfect. Question, when I upgraded the firmware i got the same L 004 that I had before the upgrade???

By the way, I made the same test using the D700 and the 24 f1.4. I got better results but not perfect????

I can live with it as my main problem is that I live in Egypt and gets all my gear either from Amazon or B&H. I don't know when I can go to the US and for how long should I stay to get it fix.WOW!!!!!

Visit My Gallery: https://images.nikonians.org/galleries/useralbums.php

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MNP500

Tarrytown, US
341 posts

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#46. "RE: Serial number tracking anybody?" | In response to Reply # 0

MNP500 Silver Member Nikonian since 11th Feb 2006
Tue 07-Aug-12 12:26 PM

I have a very early D800E... 30003xx. I just tested it with FoCal and I have both left and right focus point issues. Also, with my 24-70 it needs almost a -20 AF Fine Tune. So I guess lens and camera will be going to Melville.

Michael

www.michaelpressmanphotography.com

Silas_Greenback


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#47. "RE: Serial number tracking anybody?" | In response to Reply # 0

Silas_Greenback Basic Member
Tue 07-Aug-12 12:48 PM

3026XXX, ordered July 17, 2012 from Nikon, Inc. Current firmware and no problems other than me.

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km6xz

St Petersburg, RU
3576 posts

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#48. "RE: Serial number tracking anybody?" | In response to Reply # 41

km6xz Moderator Awarded for his in-depth knowledge in various areas, including Portraits and Urban Photography Nikonian since 22nd Jan 2009
Tue 07-Aug-12 12:52 PM

He was referring to build dates in July and apparently the list here is showing the same thing, those who received theirs recently in are not reporting the problem.
We also have to sort through those who tested expecting to find something and did but later more careful tests could not duplicate the bad results. Some significant portion of returned cameras probably fall into that latter category, the same way D7000 returns did. The reports of problems dropped dramatically with more usage or familiarity such that few complaints are heard about that model either.
Even complaint and troll central: DPR, ran a forum thread this last week and very few people reported any problems.
Stan
St Petersburg Russia

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kiu

Pleasanton, US
73 posts

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#49. "RE: Serial number tracking anybody?" | In response to Reply # 0

kiu Registered since 09th May 2012
Tue 07-Aug-12 08:30 PM

My d800 arrived May 2nd or the 3rd, no left focus issues, original firmware it shipped with.

mklass

Tacoma, US
7437 posts

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#50. "RE: Serial number tracking anybody?" | In response to Reply # 0

mklass Platinum Member As a semi-professional involved in all manner of photographic genres including portraiture, sports, commercial, and events coverage, Mick is always ready to help Nikonians by sharing his deep knowledge of photography and printing. Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 08th Dec 2006
Fri 10-Aug-12 05:53 PM

My D800e arrived August 8th, s/n 3004xxx. No apparent focus problems or other issues.

Mick
http://www.mickklassphoto.com
or
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sxmwb

Longview, US
64 posts

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#51. "RE: Serial number tracking anybody?" | In response to Reply # 0

sxmwb Silver Member Nikonian since 23rd Jul 2011
Sat 18-Aug-12 02:35 PM

I got my D800 July 30, via Amazon, 301804X. I tested yesterday and it looks good from what I can tell for AF. Seems pretty sharp. I used a Nikkor 50mm 1.8D and a Tamron 90mm 2.8 lenses. Left, center and right seem good from what I can tell.

Mike

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JECoutre

Concord, US
377 posts

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#52. "RE: Serial number tracking anybody?" | In response to Reply # 0

JECoutre Gold Member Nikonian since 02nd Jan 2008
Sun 19-Aug-12 12:21 AM

I received a D800E this week, 15Aug12, with sn 3004XXX (BHPhoto) in the mid-hundreds and have just tested it with several lenses. It is good. Having first hand experience with this 36 Megapixel camera, I do believe that some reported problems may have been user technique in determining if they had a problem as I have found during my testing of 14-24 f2.8, 24-70 f2.8, 70-200 f2.8, 105 f2.8 and 50 f1.4. Careful technique made a significant difference IMO even compared to the D4 (which seems more forgiving at 16Megapixels as well as the D3 at 12). Differences right to left (not cross type sensors) to center (cross type sensor) were very small to non-existent at 100%; that is except in the less than 20mm (especially at 14mm) at the right and left extreme focus points where it was noticeably less that the Live View reference capture at each respectively and the center focus point. I used the LensAlign tool at the mid-point of the recommended tool to camera for the center point and rotated the ball head for the two extreme focus points used both Autofocus and Live View at each capture respectively.

Lastly I am not certain the D800E sn are in sequence with the D800; just look at the USA numbers being reported and the dates received. E's look reasonably progressing (increasing) and well below the sn's of 800's. Also as I recall, Nikon was only allocating about 1% or so of production per month in the 800 line to the E version. Perhaps this has changed, but sure would explain 800 sn's being much higher.

critidoc

Kingsville, US
297 posts

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#53. "RE: Serial number tracking anybody?" | In response to Reply # 52

critidoc Silver Member Nikonian since 27th Feb 2007
Sun 19-Aug-12 10:39 AM

I received my first d800 sn 30016xx in may, it had the left focus issue, after multiple attempts at repair without a fix, 5 months later I received yesterday new D800 30374xx with a right plus minimal left focus problem and about 66% quality on focal testing. It is going back Monday.
I sent images and the focal reports to nikon and they confirmed a problem and offered me an exchange or service attempt at my option.

QoF ranges from 410 (center is 375) to 281. 9 sensors are "good" 28 are rated as "bad" by focal.

I just want one that works! Any suggestions on how to get a camera without the focus problems

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brosen

Plymout, US
61 posts

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#54. "RE: Serial number tracking anybody?" | In response to Reply # 53

brosen Silver Member Nikonian since 24th Sep 2009
Sun 19-Aug-12 11:47 PM

>I received my first d800 sn 30016xx in may, it had the left
>focus issue, after multiple attempts at repair without a fix,
>5 months later I received yesterday new D800 30374xx with a
>right plus minimal left focus problem and about 66% quality on
>focal testing. It is going back Monday.
>I sent images and the focal reports to nikon and they
>confirmed a problem and offered me an exchange or service
>attempt at my option.
>
>QoF ranges from 410 (center is 375) to 281. 9 sensors are
>"good" 28 are rated as "bad" by focal.
>
>I just want one that works! Any suggestions on how to get a
>camera without the focus problems

I have a theory, I think the D800E has higher QC from Nikon. Because I have not seen that many reports and lately there has been some posts from recent (8/15 or newer) D800E owners with no Left AF problem. This is pure theory and fiction, but after 5 months maybe is worth trying.

Bernard

D800E
28-300, 24-120, 105 Micro, 85G, 50G, 28G
SB-910

akers

Roseville, US
391 posts

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#55. "RE: Serial number tracking anybody?" | In response to Reply # 0

akers Registered since 10th Aug 2004
Tue 11-Sep-12 08:18 PM

This is an update. I received my replacement D800 today. I haven't tested it yet, just a few back yard shots and a few low light shots in the house with the 70-200. Seems to work fine. The 10-pin connecter even stays in place. I will set it up to test the focus points in a few days when I have time.

The D800 log jam seems to have broken. I was told there would be a 60 day backorder on August 16th and it arrived on september 11th. I ordered it through AAFES on-line catalog so it ships direct from Nikon's Kentucky facility. The serial number is 3045XXX.

Chuck

D800, D3s, 14-24, 24-70, 24-120 f4, 70-200 VR and VRIIx2, 80-400 VR, Sigma 150-500.

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brosen

Plymout, US
61 posts

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#56. "RE: Serial number tracking anybody?" | In response to Reply # 55

brosen Silver Member Nikonian since 24th Sep 2009
Tue 11-Sep-12 08:57 PM

The other day I quickly tested (handheld) a D800 S/N: 3043XXX and it was fine, no clear AF problem

Bernard

D800E
28-300, 24-120, 105 Micro, 85G, 50G, 28G
SB-910

IndyGeoff

Greenwood, US
165 posts

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#57. "RE: Serial number tracking anybody?" | In response to Reply # 0

IndyGeoff Registered since 03rd Jul 2007
Fri 21-Sep-12 05:59 PM

305xxxx received Monday 10/17. Focus good, no lens adjustment needed either.

This is my 3rd one with the first having to set -20 to get lens adjusted, second one arrived USED though sold as new (had almost 9200 shutter actuations)

This one tested good and I am done shooting test charts. HS football game tonight to run it through the paces

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brosen

Plymout, US
61 posts

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#58. "RE: Serial number tracking anybody?" | In response to Reply # 57

brosen Silver Member Nikonian since 24th Sep 2009
Fri 21-Sep-12 06:10 PM

>305xxxx received Monday 10/17. Focus good, no lens
>adjustment needed either.
>
>This is my 3rd one with the first having to set -20 to get
>lens adjusted, second one arrived USED though sold as new (had
>almost 9200 shutter actuations)
>
>This one tested good and I am done shooting test charts. HS
>football game tonight to run it through the paces

Where did you purchase yours ?

Bernard

D800E
28-300, 24-120, 105 Micro, 85G, 50G, 28G
SB-910

BjarneR

Slagelse, DK
1 posts

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#59. "RE: Serial number tracking anybody?" | In response to Reply # 58

BjarneR Registered since 09th Jul 2012
Fri 21-Sep-12 08:18 PM

I got my D800 in august sn:6047***. I'm in Denmark, Eu. I have not done any thorough testing. I am sure, though, that the cause of mediocre pictures lies not within the camera, but behind it. I come from a D700. For me, the major difference is the 36 mp. I loved the D700 and, given time, I'm confident I'll develop the same emotions vis-a-vis the D800.

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IndyGeoff

Greenwood, US
165 posts

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#60. "RE: Serial number tracking anybody?" | In response to Reply # 57

IndyGeoff Registered since 03rd Jul 2007
Tue 25-Sep-12 01:50 PM

UPDATE: I was incorrect and inaccurate in my initial testing. I was too happy when it was better than my last 2 D800E's.

Focus is terrible on the outer points. I cant believe I missed it when I did my test. My only excuse was it was so much better than the last 2 that I thought it was OK.

My apologies for the mistake.

If you want to see how center/left/right compare on mine, here is the link

http://www.flickr.com/photos/36026557@N05/sets/72157631614417650/


It will be going back to BB this week. /sighs

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venusian

US
186 posts

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#61. "RE: Serial number tracking anybody?" | In response to Reply # 60

venusian Registered since 17th Dec 2008
Sat 29-Sep-12 11:08 AM | edited Sat 29-Sep-12 11:52 AM by venusian

I received my D800E yesterday and did some testing for the asymmetric focus issue. The camera was purchased from Samy's Camera on 09.22.12 just when a new shipment arrived.

Serial number = 3006XXX.
Firmware is A = 1.00, B = 1.01, and C = 1.006.

Various tests were performed to determine if there were asymmetric focus issues. Results of live view autofocus vs. phase detect autofocus for different focus points and different targets using a 24-70mm f/2.8 lens showed that live view was just a tad sharper than autofocus, which was not unexpected.

Overall, the camera is a keeper. If you would like more details of the testing conditions I just posted it here:

https://www.nikonians.org/forums/dcboard.php?az=show_topic&forum=430&topic_id=17375&mesg_id=17375&page=

Nick (Roxbury, Connecticut Nikonian)

green18

Riverhead, US
57 posts

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#62. "RE: Serial number tracking anybody?" | In response to Reply # 61

green18 Silver Member Nikonian since 04th Jul 2006
Sat 29-Sep-12 11:25 AM

D800e received from Allens camera 2 weeks ago
#30056xx
firmware
A =1.00
B =1.01
C =1.006

So far after testing 14-24 and 24-70 with focal this one is spot on and has no issues. fingers crossed


Tim

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HDL_PHOTO

US
12 posts

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#63. "RE: Serial number tracking anybody?" | In response to Reply # 62

HDL_PHOTO Registered since 02nd Sep 2012
Sat 29-Sep-12 12:51 PM

D800E
Received: 9-29-2012
Seller: Amazon
SR: 30078XX

Have taken some test shots, but no extensive testing. So far: OK.

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Gator Bob

SANTA FE, US
582 posts

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#64. "RE: Serial number tracking anybody?" | In response to Reply # 63

Gator Bob Silver Member Nikonian since 28th Jul 2006
Sat 29-Sep-12 02:35 PM | edited Sat 29-Sep-12 02:42 PM by Gator Bob

Samy's appears to have received its batch of 800Es before Amazon. Samy's/n 3006. Amazon s/n 3007. Both are reported to be focusing correctly.

Last week Amazon emailed me it did not know when it would get more 800Es. I was asked to confirm by mid-October that I still want be on the wait list. Just two days later Amazon emailed me that an 800E would be in my hands Oct. 2. So I have to assume that Amazon was surprised by an unexpected batch of 800Es.

Gator Bob Santa Fe New Mexico
D700 & SB800 * D800E October 2nd
Nikkors: *14-24 * 28-300 * PC-E 85mm *50mm 1.8
Tamron 90mm Macro

Gator Bob

SANTA FE, US
582 posts

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#65. "RE: Serial number tracking anybody?" | In response to Reply # 63

Gator Bob Silver Member Nikonian since 28th Jul 2006
Sat 29-Sep-12 02:35 PM | edited Sat 29-Sep-12 02:42 PM by Gator Bob

Samy's appears to have received its batch of 800Es before Amazon. Samy's/n 3006. Amazon s/n 3007. Both are reported to be focusing correctly.

Last week Amazon emailed me it did not know when it would get more 800Es. I was asked to confirm by mid-October that I still want be on the wait list. Just two days later Amazon emailed me that an 800E would be in my hands Oct. 2. So I have to assume that Amazon was surprised by an unexpected batch of 800Es.

Gator Bob Santa Fe New Mexico
D700 & SB800 * D800E October 2nd
Nikkors: *14-24 * 28-300 * PC-E 85mm *50mm 1.8
Tamron 90mm Macro

dennishhh

Boston, US
13 posts

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#66. "RE: Serial number tracking anybody?" | In response to Reply # 0

dennishhh Registered since 22nd Sep 2012
Sat 29-Sep-12 05:16 PM | edited Sat 29-Sep-12 05:21 PM by dennishhh

I think we really have to start tracking the serial numbers for these cameras. Could be that Nikon is just repackaging and sending them out again hoping no one will notice. I hope this isn't true but it seems like this problem should have been corrected by now. I just picked my new D800e up yesterday and it has the problem in spades. Calumet photographic serial number 3006147,September 28, 2012. Not only did you have the focus problem on the left side but it was front focusing and required a +3 for all my lenses. I sure hope I can get a new one that doesn't have this problem it is such a great camera. What we need is a spreadsheet with the good serial numbers and the bad serial numbers in different columns. I don't know how to post it or I do it.

JohnMc

Houston, US
19 posts

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#67. "RE: Serial number tracking anybody?" | In response to Reply # 66

JohnMc Gold Member Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 27th Feb 2006
Tue 02-Oct-12 07:12 PM

I scanned the messages thus far and recorded the serial numbers and dates (just for the D800's, just for the US serial numbers) and plotted them. Nothing profound here, but you can see the approximate growth in serial numbers over time. The green triangle is the average serial number for the month, with the vertical bar showing the high and low serial number. A serial number significantly off the line formed by the triangles would speak to a camera body being recycled...

Click on image to view larger version


Attachment#1 (jpg file)

John

avisys

Placitas, US
482 posts

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#68. "RE: Serial number tracking anybody?" | In response to Reply # 67

avisys Basic Member
Tue 02-Oct-12 09:36 PM | edited Tue 02-Oct-12 09:43 PM by avisys

>I scanned the messages thus far and recorded the serial
>numbers and dates (just for the D800's, just for the US serial
>numbers) and plotted them.

Nice job, John Mc . . . !!

Gee, they were able to sell only 8,300 a month in the US!! Poor babies!

AviSys

EricBarney

US
32 posts

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#69. "RE: Serial number tracking anybody?" | In response to Reply # 68

EricBarney Registered since 02nd Oct 2012
Tue 02-Oct-12 11:28 PM

My D800 sn: 3046xxx Seems to focus correctly on all points. Lens: 24-70 F2.8

brosen

Plymout, US
61 posts

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#70. "RE: Serial number tracking anybody?" | In response to Reply # 65

brosen Silver Member Nikonian since 24th Sep 2009
Tue 02-Oct-12 11:50 PM

Did you get your D800E from Amazon ?, what's the S/N ?

Bernard

D800E
28-300, 24-120, 105 Micro, 85G, 50G, 28G
SB-910

Gator Bob

SANTA FE, US
582 posts

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#71. "RE: Serial number tracking anybody?" | In response to Reply # 69

Gator Bob Silver Member Nikonian since 28th Jul 2006
Tue 02-Oct-12 11:58 PM

my 800e arrived today. it's from a batch received by amazon last eeek. it's serial # is 3007xxx. i'll test auto focus tomorrow but am 99 prcent confident it is ok.

Gator Bob Santa Fe New Mexico
D800E * D700 * SB800
Nikkors: *14-24 * 70-200 VRII * 50 f/1.8 * PC-E 85 * 28-300 VRII
Tamron: * 90mm Macro *

Clarktmc

Killeen, US
782 posts

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#72. "RE: Serial number tracking anybody?" | In response to Reply # 71

Clarktmc Gold Member Nikonian since 04th Nov 2008
Wed 03-Oct-12 11:01 AM | edited Wed 03-Oct-12 11:02 AM by Clarktmc

To many posts....got to let it die...

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brosen

Plymout, US
61 posts

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#73. "RE: Serial number tracking anybody?" | In response to Reply # 71

brosen Silver Member Nikonian since 24th Sep 2009
Wed 03-Oct-12 08:42 PM

Any news from the testing ?

Bernard

D800E
28-300, 24-120, 105 Micro, 85G, 50G, 28G
SB-910

Gator Bob

SANTA FE, US
582 posts

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#74. "RE: Serial number tracking anybody?" | In response to Reply # 73

Gator Bob Silver Member Nikonian since 28th Jul 2006
Wed 03-Oct-12 08:52 PM | edited Wed 03-Oct-12 10:13 PM by Gator Bob

>Any news from the testing ?

My 3007xxx D800E from Amazon's very latest shipment of 800E's shows no autofocus left center right focus problem. I shot my test images on a tripod and used Lens Align in a light tent as a target.

Added comment: I did no further testing but I'll probably do a few more checks later, when i get the time.


Gator Bob Santa Fe New Mexico
D800E * D700 * SB800
Nikkors: *14-24 * 70-200 VRII * 50 f/1.8 * PC-E 85 * 28-300 VRII
Tamron: * 90mm Macro *

venusian

US
186 posts

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#75. "RE: Serial number tracking anybody?" | In response to Reply # 74

venusian Registered since 17th Dec 2008
Wed 03-Oct-12 08:58 PM

Great news, Bob! Good luck and enjoy the new camera!

Nick (Roxbury, Connecticut Nikonian)

dennishhh

Boston, US
13 posts

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#76. "RE: Serial number tracking anybody?" | In response to Reply # 74

dennishhh Registered since 22nd Sep 2012
Wed 03-Oct-12 09:02 PM | edited Wed 03-Oct-12 09:02 PM by dennishhh

Just received a New D800e from Amazon yesterday and was up late into the night testing it. It works perfectly and produces such amazing images I am speechless. Serial # 3007803 Must be the new batch you guys were talking about.

Jon in Montana

US
7 posts

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#77. "RE: Serial number tracking anybody?" | In response to Reply # 76

Jon in Montana Registered since 02nd Jul 2012
Sun 21-Oct-12 07:09 PM

D800e
Recd 10-16-2012 from Adorama
O shutter actuations, time set to London
SN 3007xxx
extensive, impeccable testing 24-70 2.8, 50mm 1.8
Focus points very consistent, excellent results across the board
Whoopee!!!

Sventek

Perth, AU
123 posts

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#78. "RE: Serial number tracking anybody?" | In response to Reply # 0

Sventek Registered since 23rd Dec 2007
Sun 21-Oct-12 10:28 PM

My serial number seems to be very different from everyone else's. It's 80069XX. I was pleasantly surprised to find that mine was Made in Japan, because I thought they were being made in Thailand at the moment.

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Visit my Nikonians gallery.

Mik3ymomo

Mount Laurel, US
224 posts

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#79. "RE: Serial number tracking anybody?" | In response to Reply # 78

Mik3ymomo Registered since 30th Apr 2007
Mon 22-Oct-12 09:52 PM | edited Mon 22-Oct-12 09:53 PM by Mik3ymomo

304223x purchased today Oct 22, 2012 made in Japan also.
Have yet to test it.

D300, 12-24mm f4, 24-70mm f2.8, 70-200mm F2.8 VR, 60mm F2.8 Micro, AF-s, 300mm F4 AF-S
Manfrotto 3021PRO/322RC2 Grip Ball Head
Sold: D200, 18-200mm 80-400mm VR, 24mm F2.8D
www.flickr.com/mik3ymomo

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G