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JohnUK

Cirencester, UK
13 posts

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JohnUK Registered since 11th Jun 2011
Thu 04-Jul-13 07:33 AM

Can anyone help with a fault to a Nikon D5100 digital SLR. My daughter-in-law left her camera onboard a BA flight from Washington DC to London. Fortunately, the camera was handed into the lost property office at Heathrow Terminal 5. Thats the good news. However, we suspect that the camera (in a padded camera bag) might have got drooped? When the camera is turned on, an error is displayed saying to press shutter again - makes a whirring noise. Does this sound serious is is it repairable at a Nikon Service Centre? Any thoughts or comments from the membership would be appreciated.

Regards John UK

Visit my Nikonians gallery.

JosephK

Seattle, WA, US
7108 posts

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#1. "RE: NIKON D5100" | In response to Reply # 0

JosephK Silver Member Fellow Ribbon awarded for his excellent and frequent contributions and sharing his in-depth knowledge and experience with the community in the Nikonians spirit. Nikonian since 17th Apr 2006
Thu 04-Jul-13 07:33 AM

Send it in for repair. They should send you back an estimate and wait for authorization to do the work (and payment). Worst case, if you don't want to repair it, you are out only shipping costs.

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Joseph K
Seattle, WA, USA

D700, D200, D70S, 24-70mm f/2.8, VR 70-200mm f/2.8 II,
50mm f/1.4 D, 70-300mm f/4.5-5.6 VR, 18-70mm f/3.5-4.5 DX

MEMcD

US
31610 posts

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#2. "RE: NIKON D5100" | In response to Reply # 0

MEMcD Moderator In depth knowledge in various areas Nikonian since 24th Dec 2007
Thu 04-Jul-13 02:19 PM

Hi John,

Nikon Service is more than capable of repairing the damage sustained b any Nikon DSLR as long as the parts are available and it is economically worth repairing.
Since the D5100 is a very recent body, parts should not be an issue. The damage more than likely is not too serious. Send it to Nikon Service and they will provide an estimate before hey start the repair.

Best Regards,
Marty

JohnUK

Cirencester, UK
13 posts

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#3. "RE: NIKON D5100" | In response to Reply # 1

JohnUK Registered since 11th Jun 2011
Wed 17-Jul-13 08:12 PM

Well all's well that ends well - got camera back as mentioned. My daughter-in-law couldn't wait and took the plunge with a pair of tweezers!

The mirror was locked up but with a bit of gentle probing it dropped back down. Camera works perfectly well so the risk paid off.

Thanks for your advice. Don't think I would have been so brave if it was my camera.

John

Visit my Nikonians gallery.

MEMcD

US
31610 posts

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#4. "RE: NIKON D5100" | In response to Reply # 3

MEMcD Moderator In depth knowledge in various areas Nikonian since 24th Dec 2007
Wed 17-Jul-13 08:52 PM

Hi John,

Glad to hear her D5100 is back up and running.
Thanks for the follow up.

Best Regards,
Marty

JosephK

Seattle, WA, US
7108 posts

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#5. "RE: NIKON D5100" | In response to Reply # 3

JosephK Silver Member Fellow Ribbon awarded for his excellent and frequent contributions and sharing his in-depth knowledge and experience with the community in the Nikonians spirit. Nikonian since 17th Apr 2006
Thu 18-Jul-13 02:22 AM

Had something similar happen ages ago with one of me film SLRs. The camera was hanging around my neck as I was scrambling up a steep rock slide. The camera swung forward hitting one of the rocks locking the mirror in the up position. I had to remove the batteries to release it.

Glad to hear all is back to working!

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Joseph K
Seattle, WA, USA

D700, D200, D70S, 24-70mm f/2.8, VR 70-200mm f/2.8 II,
50mm f/1.4 D, 70-300mm f/4.5-5.6 VR, 18-70mm f/3.5-4.5 DX

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