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danshep

Olympia, US
1629 posts

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danshep Gold Member Charter Member
Fri 26-Jul-13 03:34 AM


I sent my D700 in for repairs.

It developed a nasty habit of draining the battery, even when turned off. Next morning, battery empty. I tried this with TWO batteries.

I am interested in seeing,

1. Whether it can be fixed,
2. How much will it cost.

I have a sneaking suspicion, that it is a board needing replacement. Whichever one, I hope it's not an expensive one.



"Today is the tomorrow that yesterday you spent money like there was no"

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ctadin

St Louis, US
1358 posts

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#1. "RE: Battery problem" | In response to Reply # 0

ctadin Gold Member Nikonian since 28th Oct 2008
Fri 26-Jul-13 10:24 AM

Sorry to hear of this. Will be interested to find out what caused the problem, will you let us know?
Thanks

Cheryl

GiantTristan

Stamford, US
2669 posts

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#2. "RE: Battery problem" | In response to Reply # 0

GiantTristan Silver Member Nikonian since 08th Jan 2006
Fri 26-Jul-13 11:23 AM

How old are your batteries? Beyond a certain age, Li batteries don't hold charge very well. Maybe you should keep a charged battery out of the camera and check its charge after one day.

Tristan

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danshep

Olympia, US
1629 posts

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#3. "RE: Battery problem" | In response to Reply # 0

danshep Gold Member Charter Member
Sat 27-Jul-13 04:13 AM


Cheryl,

I would be glad to.



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danshep

Olympia, US
1629 posts

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#4. "RE: Battery problem" | In response to Reply # 2

danshep Gold Member Charter Member
Sat 27-Jul-13 04:14 AM


Tristan,

Good idea.



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ctadin

St Louis, US
1358 posts

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#5. "RE: Battery problem" | In response to Reply # 3

ctadin Gold Member Nikonian since 28th Oct 2008
Sat 27-Jul-13 11:34 AM

When you placed your battery in your camera did you check your battery info? If so, what was the battery level?

Cheryl

danshep

Olympia, US
1629 posts

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#6. "RE: Battery problem" | In response to Reply # 5

danshep Gold Member Charter Member
Sun 28-Jul-13 02:31 AM


I didn't know that little tidbit.



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ctadin

St Louis, US
1358 posts

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#7. "RE: Battery problem" | In response to Reply # 6

ctadin Gold Member Nikonian since 28th Oct 2008
Sun 28-Jul-13 05:27 PM | edited Mon 29-Jul-13 01:15 AM by ctadin

You already sent your camera off to Nikon, yes?
If not, or, for future reference, go to Menu, Setup Menu, press the > on the direction pad, go to Battery Info and press the > key to select it. Your Battery Info Screen opens.

Bat. (Battery) Meter: % of power left in your battery

Pic. (Picture) Meter: how many images you've taken so far using this charge

Charging Life: (0-4): Is your battery status. A small yellow triangle indicator is above a number from 0-4. 0 displays your battery is new and 4 displays you need to consider replacing your battery.

Cheryl

GeorgCantor

Potomac, US
138 posts

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#8. "RE: Battery problem" | In response to Reply # 6

GeorgCantor Silver Member Nikonian since 09th Dec 2012
Mon 29-Jul-13 02:38 PM

Speaking of batteries, I understand that the best way to store a lithium battery is discharged. Recharge & drain every six months. This would be for spare batteries not regularly used. Comments?

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Alfresco

Ashburnham, US
9 posts

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#9. "RE: Battery problem" | In response to Reply # 8

Alfresco Registered since 07th Jan 2009
Tue 30-Jul-13 10:05 AM

Actually, everywhere I've checked advises 40 per cent as the best charge level for long term storage of a li-on battery. I wouldn't consider shooting only several times a month as qualifying for long term storage or anything worth worrying about.

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GiantTristan

Stamford, US
2669 posts

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#10. "RE: Battery problem" | In response to Reply # 8

GiantTristan Silver Member Nikonian since 08th Jan 2006
Wed 31-Jul-13 05:13 PM

Best conditions for storage - half discharged and keep in the refrigerator in a plastic bag.

Tristan

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GeorgCantor

Potomac, US
138 posts

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#11. "RE: Battery problem" | In response to Reply # 7

GeorgCantor Silver Member Nikonian since 09th Dec 2012
Thu 01-Aug-13 02:06 PM

Thank you for the comments on battery storage.

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danshep

Olympia, US
1629 posts

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#12. "RE: Battery problem" | In response to Reply # 0

danshep Gold Member Charter Member
Sat 10-Aug-13 12:33 AM


Well, the update is in the form of a letter, which states that the repairs are of a "B2" nature. Total cost is $254.

So something IS wrong and it is fixable. It's not so much, considering the camera was $2,000.




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tma

US
31 posts

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#13. "RE: Battery problem" | In response to Reply # 12

tma Registered since 24th Feb 2008
Tue 13-Aug-13 02:30 PM | edited Thu 15-Aug-13 12:17 PM by tma

In case you didn't already know:

The good news is that for the amount paid to Nikon for repairs (does not apply to sensor cleaning alone), not only are they fixing any related issue, but they also go through the body, replace any OTHER issues or pending issues that they see and return it to factory spec.

And you'll get a 6 month warranty on the repairs.

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danshep

Olympia, US
1629 posts

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#14. "RE: Battery problem" | In response to Reply # 13

danshep Gold Member Charter Member
Wed 14-Aug-13 02:12 AM


Hey, my wife is a Laurie too!

Thanks for the info. It is really nice that I will get a "new" camera.



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danshep

Olympia, US
1629 posts

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#15. "RE: Battery problem" | In response to Reply # 0

danshep Gold Member Charter Member
Mon 26-Aug-13 11:54 PM


Okay. Got the camera back today.

So it was almost a month, since I first sent it in. So far, it is testing out great.

The cost was $257.31 total. For that price, I got the following list of comments:

Repair battery drain
Replace Main PCB (I presume this is a main board within the camera)
Grip cover
Adjust Auto focus operation
Checked image test
Clean image sensor
General check and clean

So it seems that they did a lot for the D700, before returning it to me. All in all, it was a fairly painless experience. I would do it again, given the same conditions.

By the way, I did check the battery level now and it shows the battery as brand new.

Looking through several lenses, the sensor does indeed, look nice and clear.



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elliotm00

US
15 posts

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#16. "RE: Battery problem" | In response to Reply # 15

elliotm00 Registered since 16th May 2011
Tue 03-Sep-13 01:39 PM

I had a similar problem. You can search for the thread. Sent it to Nikon, paid somewhere in the same range as you, and now I have a like-new camera. And they replaced most of the rubber grips!

--ET

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MEMcD

US
31270 posts

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#17. "RE: Battery problem" | In response to Reply # 15

MEMcD Moderator In depth knowledge in various areas Nikonian since 24th Dec 2007
Tue 03-Sep-13 08:28 PM

Hi Dan,

Glad to hear your D700 is back to 100%.
Thanks for the follow up.

Best Regards,
Marty

G