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gheck58

Aliso Viejo, US
2911 posts

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gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 03-Aug-12 02:22 AM

I've been a huge supporter of Nikon cameras for 40 years and have also recommended NX2 many times. But I'm done. It is ####. It crashes all the time, takes forever to load images, if they load at all, and then won't restart after it crashes. Nikon should be ashamed of themselves and they owe me my money back. Am I pissed, yes. I'll stick with Lightroom.

Hecky

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mklass

Tacoma, US
7421 posts

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#1. "RE: I've had It With Nikon Software" | In response to Reply # 0

mklass Platinum Member As a semi-professional involved in all manner of photographic genres including portraiture, sports, commercial, and events coverage, Mick is always ready to help Nikonians by sharing his deep knowledge of photography and printing. Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 08th Dec 2006
Fri 03-Aug-12 01:10 AM

Hecky,

Sorry you are experiencing those problems, but they are not universal. I run CNX 2.3.2 64-bit in Windows 7 daily, and it is 99% trouble free for me.

Mick
http://www.mickklassphoto.com
or
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gheck58

Aliso Viejo, US
2911 posts

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#2. "RE: I've had It With Nikon Software" | In response to Reply # 1

gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 03-Aug-12 01:26 AM

It used to be for me also. Then View NX started acting up and now NX2. Both have had the latest updates and have been reloaded several times to see if that would fix it. I have a very fast computer running Windows 7 Ultimate and all other software runs perfect included CS5 and LR4. It just started doing this a few months ago and now it's not even usable. I used to be like you and now I'm one of them. I wouldn't care if it was $50 but anything priced like NX2 should run. I'll try to reload it again but that's it.

Hecky

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gheck58

Aliso Viejo, US
2911 posts

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#3. "RE: I've had It With Nikon Software" | In response to Reply # 2

gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 03-Aug-12 01:57 AM

Well I reloaded everything including the updates for NX and it seems to be running OK. I also reloaded ViewNX2 again but it just won't run right so who knows. I hate to be a whiner but I just had it with Nikon software. I'll give it another try though. Thanks for responding.

Hecky

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robsb

San Jose, US
14838 posts

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#4. "RE: I've had It With Nikon Software" | In response to Reply # 3

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Fri 03-Aug-12 03:04 AM

Hecky we all get a bit mad at our computers from time to time. I am running a Win 7 Pro 64 bit machine too. I have an Intel i7 2600K processor, 16 GB of RAM and an XFX Radeon 6970 video card, all this mounted on an ASUS motherboard. I use both SATA 3 and SATA 2 internal drives and also have a Network attached drive and both USB3 and USB2 externals. I use a Wacom Intros 4 tablet and even with all this stuff and many many windows programs, my VNX2 and CNX2 run flawlessly in 64 bit mode. My images open quickly and I like Mik have been pretty much bug free since the 64 bit version came out. Perhaps it is something else on your computer that is conflicting with the Nikon Stuff. The fact that reinstalling seems to have fixed your problem makes that even more of a likelihood. I run Norton for my security system and use Diskeeper as my defragger. I am also using two backup programs Acronis and Retrospect for automatic backups. I also run Photoshop CS6 Extended and the rest of the programs in the CS6 Production Premium Suite. I am running my video card in conjunction with on board graphics using VIRTU that does an auto switch as needed and that usually gives some programs fits and the only program that had a problem with that until I made a simple change was Adobe Premier Pro CS6. If everything else on your computer is working without problem you may want to tell Nikon what you have running and see if they know of any conflicts. While I don't use LR it seems like I have seen some problems posted about it, so just changing SW may not really be a solution either. I hope you figure out what your problem could be.

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

TFCJRMD

Bowling Green, US
105 posts

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#5. "RE: I've had It With Nikon Software" | In response to Reply # 0

TFCJRMD Gold Member Nikonian since 19th Nov 2009
Fri 03-Aug-12 11:55 AM

I certainly agree with Bob. It sounds as if your problem is machine oriented. I have run it on several rigs which I have assembled without any problems over the last6 years. I cannot recall the last time it crashed. Loading time even for D800 NEF files are nearly instantaneous.
Intel Core i7-3930K Sandy Bridge-E 3.2GHz LGA 2011
Corsair H100 CPU Cooler
ASUS Rampage IV Formula LGA 2011 Intel X79
Corsair Vengeance 32GB (4 x 8GB) 240-Pin DDR3
EVGA GeForce GTX 580 (x2) SLI
Thermaltake PSU TP-1000M 1000W ATX
Crucial Real SSD C300 256GB SATA III x2
WD Caviar Black 1 TB 7.5K 1001FALS SATA II
Samsung 12x BD-ROM 16X DVD-ROM SATA Internal Blu –ray Combo Model SH-B123L/RSBP
Planar PX2611W 26" Widescreen LCD Monitor
Logitech G15 Keyboard
Logitech G9X Laser Mouse

gkaiseril

Chicago, US
6739 posts

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#6. "RE: I've had It With Nikon Software" | In response to Reply # 0

gkaiseril Gold Member Nikonian since 28th Oct 2005
Fri 03-Aug-12 03:55 PM | edited Fri 03-Aug-12 03:56 PM by gkaiseril

Much more information might be helpful.

I would also look at cleaning up and defragmenting your hard drive. Empty your systems trash can. Then check that you have your computer OS fully updated and update your Nikon software. You might want to check and adjust your systems virtual memory.


What brand of computer?
What processor model, clock speed, and how many cores are you using?
What OS are you running?
What is the amount of RAM memory installed?
What size is your virtual memory set at?
What is the amount of free disk space that you have?

George
My Nikonian Galleries

gheck58

Aliso Viejo, US
2911 posts

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#7. "RE: I've had It With Nikon Software" | In response to Reply # 6

gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 03-Aug-12 04:20 PM

Thank you everyone. I understand it could be my computer but I haven't made any changes lately except for regular Windows updates. This time NX2 loaded OK and is running fast and properly. However, View NX2 won't run properly. While I can use Bridge or NX2 to browse images I kind of like View to do that so we'll see.

Hecky

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ctdrummer

Southern CT, US
240 posts

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#8. "RE: I've had It With Nikon Software" | In response to Reply # 7

ctdrummer Registered since 09th Feb 2012
Fri 03-Aug-12 06:31 PM | edited Fri 03-Aug-12 06:33 PM by ctdrummer

Hi Hecky,

My laptop, 64 bit Windows 7, 12G runs great. Do you know how much memory is in your machine?

Good luck!

Pat

gheck58

Aliso Viejo, US
2911 posts

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#9. "RE: I've had It With Nikon Software" | In response to Reply # 8

gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 03-Aug-12 08:02 PM

8 gig's of fast Corsair, i5 clocked to 4Ghz, GeForce GTS450. Even with my largest files or large batch processes I haven't come close to using more that 4 gigs of memory. Thank you though.

Hecky

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robsb

San Jose, US
14838 posts

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#10. "RE: I've had It With Nikon Software" | In response to Reply # 5

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Fri 03-Aug-12 10:11 PM

Nice Rig!!!

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

robsb

San Jose, US
14838 posts

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#11. "RE: I've had It With Nikon Software" | In response to Reply # 7

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Fri 03-Aug-12 10:20 PM

Hecky have you removed all traces of your old VNX2 and VNX installs? Nikon has a tool for doing this. You may have some crud left in your Registry that is causing conflicts. What is happening with VNX2 to make you say it is not running properly? Does the built in Transfer program work? Are the files loading slow? I too use VNX2 to browse my images before I move them to CNX2. I am running CEP 3.0 and have installed the patch to work with CNX2 64 bit. Again no issues.

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

gheck58

Aliso Viejo, US
2911 posts

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#12. "RE: I've had It With Nikon Software" | In response to Reply # 11

gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 03-Aug-12 11:04 PM | edited Fri 03-Aug-12 11:04 PM by gheck58

Thanks Bob I'll check that out. It's not really what it does it's what it doesn't do. You can click on a file to open it up and the images will take forever to open or not open at all. Then it will crash and not allow you to close the program unless you shut the program down in Task Manager. Then even when you do that, it will still be running in Processes and you have to shut that down. This happened on both View and Capture. But so far Capture NX2 is OK again. And it is running fine on my 64 bit laptop.

Hecky

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robsb

San Jose, US
14838 posts

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#13. "RE: I've had It With Nikon Software" | In response to Reply # 12

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Sat 04-Aug-12 03:04 AM

Definitely stuff that should not be happening. Clearly the program is corrupt. I am sure the Nikon registry sweeper will do the trick.

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

gheck58

Aliso Viejo, US
2911 posts

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#14. "RE: I've had It With Nikon Software" | In response to Reply # 13

gheck58 Silver Member Nikonian since 26th Dec 2003
Sat 04-Aug-12 03:24 PM

Hey Bob, I looked around for the Nikon Registry Sweeper and can't find it. I see Nikon Rumors had a message about it but it's no longer on the European site and not on the USA site. Do you know where to find it?

Thank You

Hecky

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nrothschild

US
10916 posts

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#15. "RE: I've had It With Nikon Software" | In response to Reply # 0

nrothschild Neil is an expert in several areas, including camera support Registered since 25th Jul 2004
Sat 04-Aug-12 05:05 PM

You might try downloading Microsoft's Process Explorer program. It's part of the old Sysinternal suite of tools. This link runs it from their cloud, which I've never used.

I'm old school so I just download the apps here . Put them in a folder and just click the app in explorer. You may need to add the folder to the user or system path although I think procexp.exe may not need it unless you want to access the help. Or you can drop what you need into d:\windows or some other folder that is always in the path (after a suitable battle with UAC of course).

You want to fire up ViewNX and then open up Process Explorer, looking at the (I suspect rather long) list of DLL's and other objects that ViewNX is loading. You're looking for something that "doesn't look right", either an old file date or especially something loaded from a folder that you wouldn't expect ViewNX to be looking at.

Years ago I had a problem with this, related to Nikon DLLs, and was able to diagnose it this way. The problem may not be Nikon at all, but some other app that is colliding with it by installing its own versions of Nikon's DLLs. Or an incomplete uninstall of some prior Nikon app version. Or some such related thing.

(I had something like 4 different versions of Nikon's DLLs on my machine, related to old Nikon versions, other apps, etc. It was a mess)

This is a good practice to diagnose any misbehaving app, not just Nikon's. Job #1 is to confirm the app is loading the right version of everything.

The registry cleanup is a good idea too, but this may fix the problem and if it is the problem then registry cleaning may not help. Unless the registry has some old obsolete path, for example, in which case Process Explorer would show you the symptom but not the cure

_________________________________
Neil


my Nikonians gallery.

gheck58

Aliso Viejo, US
2911 posts

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#16. "RE: I've had It With Nikon Software" | In response to Reply # 15

gheck58 Silver Member Nikonian since 26th Dec 2003
Sat 04-Aug-12 06:17 PM | edited Sun 05-Aug-12 04:20 AM by gheck58

Thank You Neil. I ran CCleaner and cleaned a lot of stuff up and then reloaded View NX2 but it still locks up and crashes. I'm done. I'm sure glad my cameras and lenses work better then their software.

Hecky

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barrywesthead

Kleinburg, CA
1333 posts

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#17. "RE: I've had It With Nikon Software" | In response to Reply # 16

barrywesthead Silver Member Awareded for his continued support of the Nikonians community, freely sharing his expertise, particularly in the areas of digital post processing and printing. Nikonian since 06th Nov 2006
Sat 04-Aug-12 09:55 PM

>I'm sure glad my cameras and lenses work better
>then their software.

There's the key -- Nikon is an optics company, not a software company.

Barry
http://art2printimages.com

pshnikchch

Christchurch, NZ
255 posts

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#18. "RE: I've had It With Nikon Software" | In response to Reply # 9

pshnikchch Silver Member Nikonian since 16th May 2007
Sat 04-Aug-12 11:05 PM

Hecky.

Sorry to hear of your plight.

I'm one of the users who have experienced only a few minor and short term problems with Nikon software, on either platform.

Have you checked the integrity of your hard drives and RAM?

Also, wondering if returning the CPU to its standard speed would make any difference.

Worth a go?

Good luck.

Peter

http://www.pastoralsystems.co.nz/photography/

robsb

San Jose, US
14838 posts

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#19. "RE: I've had It With Nikon Software" | In response to Reply # 14

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Sat 04-Aug-12 11:53 PM | edited Sat 04-Aug-12 11:54 PM by robsb

As I recall you need to ask Nikon Support for the link, but I don't see it on their site now .I thought I had a copy to send you but I can't find it. So I did a search -Try this link:

http://nikon.kheaz.com/2011/06/regsweeper-by-nikon.html

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

nrothschild

US
10916 posts

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#20. "RE: I've had It With Nikon Software" | In response to Reply # 16

nrothschild Neil is an expert in several areas, including camera support Registered since 25th Jul 2004
Sun 05-Aug-12 09:54 AM

>Thank You Neil. I ran CCleaner and cleaned a lot of stuff up
>and then reloaded View NX2 but it still locks up and crashes.
>I'm done. I'm sure glad my cameras and lenses work better
>then their software.

You really should have taken a look at things with Process Explorer before throwing in the towel...

_________________________________
Neil


my Nikonians gallery.

Leatham

Table Top, AU
86 posts

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#21. "RE: I've had It With Nikon Software" | In response to Reply # 0

Leatham Gold Member Nikonian since 09th Jul 2012
Sun 05-Aug-12 11:20 AM

Try something else. I use DxO Version 7.2 on a very old Mac with no problems. The defaults are excellent and it took very little time to learn. I use Graphic Converter for final sharpening and cropping.

ctdrummer

Southern CT, US
240 posts

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#22. "RE: I've had It With Nikon Software" | In response to Reply # 20

ctdrummer Registered since 09th Feb 2012
Sun 05-Aug-12 04:14 PM

>Years ago I had a problem with this, related to Nikon DLLs, and was able to diagnose it this way. The problem may not be Nikon at all, but some other app that is colliding with it by installing its own versions of Nikon's DLLs. Or an incomplete uninstall of some prior Nikon app version. Or some such related thing.

I'll bet you're exactly right as this is a common issue with a lot of software. There are common utilities that are shared among programs. Some software installations will load and older or newer versions which may cause compatibility problems with the software apps that use them.

Does anyone know what programming language ViewNX and CaptureNX is written in?

robsb

San Jose, US
14838 posts

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#23. "RE: I've had It With Nikon Software" | In response to Reply # 22

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Sun 05-Aug-12 05:28 PM

It is written in Visual C++ and in fact if you don't have the proper Visual C++ redistributables loaded in your system, it WILL affect performance.

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

TFCJRMD

Bowling Green, US
105 posts

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#24. "RE: I've had It With Nikon Software" | In response to Reply # 21

TFCJRMD Gold Member Nikonian since 19th Nov 2009
Sun 05-Aug-12 10:46 PM

Why try something else when all you need is a good rig?

gheck58

Aliso Viejo, US
2911 posts

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#25. "RE: I've had It With Nikon Software" | In response to Reply # 24

gheck58 Silver Member Nikonian since 26th Dec 2003
Mon 06-Aug-12 01:07 PM | edited Mon 06-Aug-12 01:09 PM by gheck58

Thanks again Neil. I am going to have my IT guy work with me today on your suggestions. I actually like what Nikon's software does (Capture NX2) but I do most everything in LR4 now. The profiles are pretty hard to distinguish from Nikon's and everything is way faster, especially batch processing. But I do like using View as a browser so I'm going to try and make it work. As to the previous post, I don't have a "rig" problem but I appreciate your comment.

Hecky

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nrothschild

US
10916 posts

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#26. "RE: I've had It With Nikon Software" | In response to Reply # 25

nrothschild Neil is an expert in several areas, including camera support Registered since 25th Jul 2004
Mon 06-Aug-12 02:19 PM

Hi Vecky,

I use PhotoMechanic for most of my browsing but I find ViewNX very helpful for no other reason than that it gives access to certain maker notes that other browsers can't deal with. I'm thinking about focus distance and the focus point. So I consider it "worth salvaging".

It's a good browser but I bought PM years ago when the old View was not such a good browser and got accustomed to living the high life on the browser front .

Let us know how it turns out. My suspicion is that if it won't run then it is most likely referencing one or more wrong DLLs.

If you play around with Process Explorer you will learn a lot about how Windows apps are "put together" in terms of their modular structure that is so reliant on all this DLL versioning. Plus many other interesting and entertaining things that Task Manager won't show you . I always thought Microsoft should have integrated that into Task Manager as some sort of "Advanced" display off of the Processes tab.

I'll close by suggesting that the internet is full of people complaining about how their registry cleaners hosed their OS build ups or certain apps. Most of what they remove is unintelligible hex keys so it's hard to look over their shoulders.

I think it's better to use tools like Process Explorer to find a problem like this and use reg cleaners only as a final "Hail Mary Pass" when all else fails. I've kept OS builds going for up to 5 years without ever using them. But I use tools to revert the OS partition back to some known working state when I have a problem (and problems do always happen from time to time). Something like Acronis but I use a somewhat higher end app called ShadowProtect.

_________________________________
Neil


my Nikonians gallery.

robsb

San Jose, US
14838 posts

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#27. "RE: I've had It With Nikon Software" | In response to Reply # 25

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Tue 07-Aug-12 01:21 AM

Wer you not able to use the link to the Nikon regsweeper that I sent you? One other choice is for your IT guy to just go into the Registry and search for all VNX, VNX2 references and delete them and then reload VNX2. I have used that brute force methods sometimes to get rid of pesky programs that snuck on my computer uninvited and would not actually get deleted when I uninstalled them with Windows tools.

Bob Baldassano
My Nikonians Gallery

"Nikonians membership - My most important photographic investment, after the
camera"

Retirement is a gift of time - Don't waste it!
Old age is a special gift that very few receive. Be thankful if you get it.

gheck58

Aliso Viejo, US
2911 posts

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#28. "RE: I've had It With Nikon Software" | In response to Reply # 27

gheck58 Silver Member Nikonian since 26th Dec 2003
Tue 07-Aug-12 02:09 AM | edited Tue 07-Aug-12 02:09 AM by gheck58

Bob,

That link to Nikon Rumors and then to the Nikon Reg Cleaner said it was no longer available. I would like to try Neil's suggestion also but I'm not hat software savvy. I'm in the electronics business an know the hardware backward and forward but not the software side. I'll have my IT guy try that and get back to you all. It's funny that Capture NX2 runs fine now but not View.

Oh, I was going to ask. Do you think having two NEF Codec's (Ardfry Imaging and Nikon's) would have any effect? Again neither Capture, LR, or CS5 are problematic. Only View.

Hecky

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nrothschild

US
10916 posts

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#29. "RE: I've had It With Nikon Software" | In response to Reply # 28

nrothschild Neil is an expert in several areas, including camera support Registered since 25th Jul 2004
Tue 07-Aug-12 10:58 AM

>> Do you think having two NEF Codec's (Ardfry Imaging and Nikon's) would have any effect?

That is called "intentionally creating DLL havoc"

Think about it. A NEF codec is an interface between image files and various apps that are displaying files to you. It is all done behind the scenes- you don't pick which codec you want to use each time your app displays an image.

You need to make that choice in terms of which (ONE)codec you run. You should only have one installed.

I use iMatch, which is an image cataloging app that is heavily reliant on these WIC codecs. I have seen iMatch problem reports similar to yours, and then resolved by uninstalling BOTH codecs. You should reboot in between uninstalls, just to make sure they are cleanly uninstalled.

I've bounced between the Nikon and FastPictureViewer codecs, trying to optimize my iMatch performance and resolve a strange bug iMatch seems to have with FPV, but I always uninstalled and rebooted in between installs. Never had both live at once. I'm not familiar at all with the codec you use.

Although CaptureNX and ViewNX may both use Codecs, they use them differently. Capture probably only uses codecs to show you the film strip thumbnails. ViewNX is likely using the Codecs to display the full size embedded JPG image - unless you configure it to always render NEFS, in which case it would act more like CaptureNX (and performs more like it too in that mode!).

Thinking about it, Nikon's apps may not use the WIC codecs at all - as I recall they run fine without installing it (Nikon's). But you should only have one installed and since you are having problems this is a good problem solving procedure just to eliminate this possibility.

I suspect Process Explorer will not help you with any codec problems because that runs through the Microsoft WIC dll (WindowsCodecs.dll). Having never delved into the innards of the WIC codec structure I'm not sure what else might show up in Process Explorer to point out some sort of codec collision (especially from running 2 different versions at once, as you are doing now).

_________________________________
Neil


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gheck58

Aliso Viejo, US
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#30. "RE: I've had It With Nikon Software" | In response to Reply # 29

gheck58 Silver Member Nikonian since 26th Dec 2003
Tue 07-Aug-12 01:25 PM

Thank you again Neil, I'll uninstall one when I get home this evening. I have been using the additional Ardfry Imaging Codec so I can display the NEF thumbnails in Windows. Then, are you saying that I don't need either? Does Capture NX2 or View NX2 have the Nikon Codec built in or do I need to at least have the separate Nikon Codec installed?

Hecky

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nrothschild

US
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#32. "RE: I've had It With Nikon Software" | In response to Reply # 30

nrothschild Neil is an expert in several areas, including camera support Registered since 25th Jul 2004
Tue 07-Aug-12 04:28 PM

Hi Hecky,

You should uninstall BOTH codecs, re-booting in between uninstalls. Then re-boot AGAIN after uninstalling the second one.

DO NOT uninstall just one, and DO NOT uninstall both without re-booting in between. Trust me on this.

When I researched codecs I ran into discussions involving people having issues because they did not uninstall both, or short cut the process by skipping the interim re-boot. When they finally did it "right", as I suggest here, their problems generally went away. I think this was mostly issues with iMatch but any app that uses them would have similar problems with "ghosts" left behind.

The double uninstall with boots between "jobs" prevents errant objects from getting "stuck" in Windows because they were locked by something. And codecs are "automatically" locked solid by Windows. The idea is to do everything reasonable to make sure you are fully cleansed of both codecs before re-installing the codec of your choice.

I really can't recall if Nikon apps need the codec installed separately and on a quick look do not see it listed as a requirement. If the thumbnails on the light table displays don't properly show the image thumbnail then you need it.

The codecs are mainly used by Windows built in apps. Windows Explorer, Media Viewer, etc., use them to display proper NEF thumbnails.

Some apps, like iMatch, have also used them. With iMatch it is optional but highly recommended by the developer (long story not important here).

The main advantage of a 3rd party codec pack is that you take care of all the major camera maker's codecs in one shot. Otherwise you would have to download and keep current Nikon's, Canon's, Sony's, etc. One stop shopping if you have the need.

A *possible* secondary advantage is that some codecs claim to be faster and more efficient, or users make that claim, which is why I tried FPV. I have some performance issues with iMatch that I wouldn't mind mitigating although I don't think FPV really helped in my case.

There might be other subtle benefits. But if you only want access to Nikon raw files then it is not clear to me what *obvious* benefits you get from a 3rd party codec. I have not had any problems with ViewNX2 or CaptureNX2 using FPV but I have no experience at all with your codec.

I know I'm raising more questions than answers but I guess I'm trying to say that it shouldn't hurt to stick with Nikon's codec unless you have a very well defined and compelling reason. And in your case, having problems with Nikon's apps, if it were me I would first do the clean uninstall and then install Nikon's codec, just to make 100.0000% sure that your 3rd party codec is not the problem.

Also make sure you have current versions of whatever you install. The WIC codec concept is fairly new so it went through the usual teething process. One advantage of Nikon's is that it is free, as well as continual updates.

_________________________________
Neil


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PAStime

Kingston, CA
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#33. "RE: I've had It With Nikon Software" | In response to Reply # 0

PAStime Silver Member Nikonian since 10th Feb 2009
Tue 07-Aug-12 10:15 PM

>I've been a huge supporter of Nikon cameras for 40 years and
>have also recommended NX2 many times. But I'm done. It is
>####. It crashes all the time, takes forever to load images,

I enjoyed Capture NX2 for a couple years but then grew tired of the bugs and aging interface and lack of innovation in new versions. The software is indeed buggy. I have well administered computers and found NX2 to do annoying things more times than desirable. I switched from CNX2 plus Photo Mechanic to Lightroom and haven't looked back. You may find this too is a good move.

Peter

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JonK

New York, US
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#34. "RE: I've had It With Nikon Software" | In response to Reply # 33

JonK Moderator Awarded for his high level skills and in-depth knowledge in various areas, such as Wildlife, Landscape and Stage Photography Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 03rd Jul 2004
Tue 07-Aug-12 10:41 PM

Ditto Peter. Lightroom has surpassed CNX2 in function, and I can develop an image faster and more accurately in LR. I still use PM after large shoots, for initial editing, sorting, and key wording.

Jon Kandel
A New York City Nikonian and Team Member
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gheck58

Aliso Viejo, US
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#35. "RE: I've had It With Nikon Software" | In response to Reply # 34

gheck58 Silver Member Nikonian since 26th Dec 2003
Tue 07-Aug-12 11:47 PM | edited Wed 08-Aug-12 12:29 AM by gheck58

Thank you Peter and Jon. yes I love LR4, I hardly use NX2 anymore but I do like the Black and White profile there much better than anything LR4 has or CS5. But I'll be getting Silver Efex Pro 2 soon so that's mute too.

Well Neil, I did exactly as you said. I had to re-install the Nikon Codec as RAW images wouldn't display in NX2. Then I re-installed View and it still does the same thing. The program will open but when you go to open a file of images, it just says it's Processing and they never open. I really appreciate your help but I'm done with it. I'll probably try the Photo Mechanic idea or wait until I get CS6 and see how Bridge works there.

Thank You All.

Hecky

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mklass

Tacoma, US
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#36. "RE: I've had It With Nikon Software" | In response to Reply # 35

mklass Platinum Member As a semi-professional involved in all manner of photographic genres including portraiture, sports, commercial, and events coverage, Mick is always ready to help Nikonians by sharing his deep knowledge of photography and printing. Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 08th Dec 2006
Wed 08-Aug-12 12:15 AM

PM is a great image browser/file manager/metadata editor. I highly recommend it. It also doesn't tie you to one image editing app.

Mick
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nrothschild

US
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#37. "RE: I've had It With Nikon Software" | In response to Reply # 35

nrothschild Neil is an expert in several areas, including camera support Registered since 25th Jul 2004
Wed 08-Aug-12 02:07 AM

Sorry it didn't work out. But there are worse things in life than being forced into PhotoMechanic . It's a great app.

_________________________________
Neil


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JerryLoSardo

Frederick, US
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#38. "RE: I've had It With Nikon Software" | In response to Reply # 34

JerryLoSardo Gold Member Charter Member
Wed 08-Aug-12 08:42 AM

Jon,
Does LR recognize keywords that were applied in PM?

Jerry LoSardo
Frederick, Maryland

JonK

New York, US
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#39. "RE: I've had It With Nikon Software" | In response to Reply # 38

JonK Moderator Awarded for his high level skills and in-depth knowledge in various areas, such as Wildlife, Landscape and Stage Photography Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 03rd Jul 2004
Wed 08-Aug-12 08:51 AM

Yup.

Jon Kandel
A New York City Nikonian and Team Member
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Lighter

Calcutta, IN
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#40. "RE: I've had It With Nikon Software" | In response to Reply # 0

Lighter Registered since 16th Feb 2012
Fri 10-Aug-12 12:52 AM | edited Fri 10-Aug-12 12:55 AM by Lighter

Looks like a case of conflict!
Here is my two cents, you can give it a try and see if it helps-
there is one free software: Revo Uninstaller. Download and install it. Now Run Revo. Choose either VNX2 or CNX2 from the list and hit "yes" to uninstall. Now Click "Advance" mode. This will make Revo search for all the related registry entries for that software uninstalled in every nook and corner of your system. Once you get a list, just review it to make sure and then Select All> Delete. Go to the next step and do the same for all related folders and files. Repeat this process for any other software you want to get rid off. Restart the PC, and try to make a fresh install of CNX2...

Hope this helps.

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gheck58

Aliso Viejo, US
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#41. "RE: I've had It With Nikon Software" | In response to Reply # 40

gheck58 Silver Member Nikonian since 26th Dec 2003
Fri 10-Aug-12 01:09 PM

Thank you I will probably try that but I'm traveling so I let you know in a week or so.

Hecky

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Lighter

Calcutta, IN
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#42. "RE: I've had It With Nikon Software" | In response to Reply # 41

Lighter Registered since 16th Feb 2012
Sat 11-Aug-12 12:01 AM

>Thank you I will probably try that but I'm traveling so I let
>you know in a week or so.

You're welcome

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http://www.flickr.com/photos/sroyc/
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robsb

San Jose, US
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#43. "RE: I've had It With Nikon Software" | In response to Reply # 40

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Donor Ribbon awarded for his generous support to the Fundraising Campaign 2015 Nikonian since 23rd Aug 2006
Mon 13-Aug-12 03:01 AM

I second the Revo recommendation, a great piece of free SW.

Bob Baldassano
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camera"

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gheck58

Aliso Viejo, US
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#44. "RE: I've had It With Nikon Software" | In response to Reply # 43

gheck58 Silver Member Nikonian since 26th Dec 2003
Wed 15-Aug-12 10:42 PM

Well I did everything everyone has suggested including the Revo Uninstaller and downloading the latest View NX2 version and is still does the same thing. Thank you all.

Hecky

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KnightPhoto

Alberta, CA
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#45. "RE: I've had It With Nikon Software" | In response to Reply # 44

KnightPhoto Gold Member Nikonian since 18th Dec 2006
Sun 26-Aug-12 01:12 PM

I'm a Mac guy and I corrupted my Capture NX2 software (my bad, I installed some incompatible speed RAM and then crashed the program while in use for some intense editing). I corrupted something on my hard-drive in so doing.

In the Mac world I came across a solution that ultimately worked but was pretty severe. I had to create a completely separate User Account on my computer and then use that for photo processing.

Eventually I converted all my other programs and data over to the new account.

Best regards, SteveK

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