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NX2 can't find photos on external hard drive

kkeesy

New Haven, US
324 posts

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kkeesy Silver Member Nikonian since 05th May 2006
Thu 25-Oct-12 02:43 AM

I have the latest version.I have two WDigital 3TB hard drives.They show up in the left side of View but I can't find the pictures.Works fine on the C drive.Also no problem using CS5 Bridge.Any ideas? Nikon said to reinstall,now difference.

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jrp

San Pedro Garza García, MX
38690 posts

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#1. "RE: NX2 can't find photos on external hard drive" | In response to Reply # 0

jrp Administrator JRP is one of the co-founders, has in-depth knowledge in various areas. Awarded for his contributions for the Resources Charter Member
Thu 25-Oct-12 08:49 AM | edited Thu 25-Oct-12 08:52 AM by jrp

Make sure you can open the external drives and see the pictures with your explorer.
If not, the driver(s) for the disk(s) need to be reinstalled.
Also, if you can open and import them into Photoshop then it is the CNX2 installation at fault.
Uninstall and reinstall.
Double check with ViewNX2 that the files are available and readable.

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four eighty sparky

US
1653 posts

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#2. "RE: NX2 can't find photos on external hard drive" | In response to Reply # 0

four eighty sparky Registered since 08th Apr 2011
Sat 27-Oct-12 12:28 PM

I don't understand the "They show up on the left side of View but I can't find the pictures."

View NX has found them. You've got something in View set so YOU can't see them.

A screen shot would be a great help.

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Lighter

Calcutta, IN
1933 posts

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#3. "RE: NX2 can't find photos on external hard drive" | In response to Reply # 0

Lighter Registered since 16th Feb 2012
Mon 29-Oct-12 03:52 PM

Please let us know the following:

1. Which operating system are you using?

2. What is the exact model number of the WD external HDD?

3. Does your Motherboard support SATAII 6.0Gbps transfer rate?

4. Did you install any driver from WD site related to your particular HDD model? There are some 2TB, 3TB WD caviar HDD which requires drivers to be installed for proper operation if you are running operating systems like Windows© XP.

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ericbowles

Atlanta, US
10544 posts

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#4. "RE: NX2 can't find photos on external hard drive" | In response to Reply # 0

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 25th Nov 2005
Sun 04-Nov-12 07:14 PM

Do you have a filter applied - either a specific file type or more likely a rating or color code filter?

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